FDR Training More Options More Resources More Collaboration More Possibilities Steven Sebestyen 2011 Region I Conference

Recap of Events 2008 Board Changes to FDR Delivery Free, eLearning Platform, Restrictions Lifted FDRMC Chaired by Major Paul Steier, Iowa DOT 2009 Initial Release Multiple Modularized Formats 2010 Update New Documents, Navigation Enhancements 2011 Update Level II, Implementation Guide, New Documents 2012 Update Narration, Internal Fraud and Update-Only Modules, New Documents   2010 – 200 technical and factual updates, new Passport Card, Border Crossing Card, EDL’s 2011 – Revised US Passport Card, New Puerto Rican Birth Certificate, New Permanent Resident Card, Revised Canadian Passport, New Canadian Certificate of Indian Status Card 2012 – New Certificate of Naturalization, New Consular Report of Birth Abroad, Sunset of Series A Canadian Passport, Sunset of Certification of Report of Birth, New SSN Format, Emerging Security Features (MicroPerf and Windowed Laser Engraving) ALL Updates include changes to Knowledge Assessments, Job Aids, Graphics for new state DL’s and Glossary as necessary.

More Options Meeting students’ needs Content and tools Modularized curriculum Developing career path Benefits of lifted restrictions More than students and PCs Mix and match strategies Incorporating hands-on/classroom activities Fraud management tool and training strategy combined Meeting students’ needs Content and tools – Appropriate for frontline Modularized curriculum – Learn in needed areas Developing career path – FDR as foundation to cultivate experts and specialists Benefits of lifted restrictions – Paul Steier and VDEC More than students and PCs – Prerequisite? Classroom? KA as screening tool? Mix and match strategies – VDEC example, time management Incorporating hands-on/classroom activities – Implementation guide for suggested activities. Group Hands on after individual PC sessions? Fraud management tool and training strategy combined – Organization to benefit from not only what is taught but also from how it is taught.

More Resources Implementation Guide Job Aids FDR and GDR Contact: support@idscientific.com Level II Update-Only Module Honing your implementation? Resources to help https://virtuallab.idscientific.com   Here are your three Username/Passwords for access to each version of the GDR: Free Version Username: SSebestyen1 Password: AAMVA Virtual Lab: AAMVA Enhanced Versions Username: SSebestyen 2 Password: AAMVA Virtual Lab: AAMVA Username: SSebestyen 3

2010 Annual Survey What are other jurisdictions doing? More Resources 2010 Annual Survey What are other jurisdictions doing?

2010 Annual Survey What are other jurisdictions doing? More Resources 2010 Annual Survey What are other jurisdictions doing?

2010 Annual Survey What are other jurisdictions doing? More Resources 2010 Annual Survey What are other jurisdictions doing?

2010 Annual Survey What are other jurisdictions doing? More Resources 2010 Annual Survey What are other jurisdictions doing?

More Collaboration Innovative approaches Best practices Bringing FDR to non-DMV stakeholders

More Possibilities What would you like to see next? State-specific information? Other topic areas for the FDR approach? The future of training?

Thank You Let’s continue the discussion! Steven Sebestyen ssebestyen@aamva.org 262-527-9983