NTUC FairPrice Co-Operative: Increasing Sales with SAP HANA®

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Presentation transcript:

NTUC FairPrice Co-Operative: Increasing Sales with SAP HANA® Company NTUC FairPrice Co-Operative Ltd. Headquarters Singapore Industry Retail Products and Services Supermarkets, hypermarkets, and convenience stores Employees 9,500 Revenue S$3.2 billion (US$2.3 billion) Web Site www.fairprice.com.sg Partner SAP® Consulting organization Objectives Manage large volumes of data to provide a superior customer experience Enable real-time analysis of operational store data Drive targeted marketing for individual customers in real time Why SAP SAP for Retail solutions and the SAP® POS Data Management application, which can process and analyze transactional data from stores running on SAP Business Suite powered by SAP HANA® Comprehensive business intelligence platform supported by SAP BusinessObjects™ business intelligence solutions and the SAP Business Warehouse application powered by SAP HANA Resolution Provided a single source of data for real-time planning and analysis of large volumes of data Enabled sellable merchandise to be located quickly with improved visibility into inventory status Improved retail stock overview to support better merchandise distribution Eliminated data latency and reduced data processing and data load times Future plans Roll out the SAP Fiori® user experience (UX) to improve support and the UX for the mobile workforce Move all customer data onto a single platform with the SAP Customer Activity Repository application Empower employees to conduct data analysis with SAP Lumira® software 24x7 Support for business operations with high availability and disaster recovery 3x Data compression rate, from 6.5 TB to 2.2 TB Increase In sales with insight into available stocks Minutes To gain visibility into monthly purchase orders 1,000x Increase in performance “NTUC FairPrice will continue to provide our customers with superior products and services at reasonable prices. We look for SAP HANA to help support our personalized, targeted marketing approach to customers in the future.” Zhang Yan, Deputy Director, NTUC FairPrice Co-Operative Ltd. 41233 (15/10) This content is approved by the customer and may not be altered under any circumstances.