Cornerstone: Creating Success through Positive Change 6th edition Chapter Nine: Record Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 1

Why Does Listening Matter? For establishing and improving relationships Personal growth Showing respect to others Professional rapport Showing empathy and compassion Learning new information Understanding others’ opinions and views Basic survival Entertainment health Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 2

Hearing v. Listening Hearing is automatic, involuntary Listening is learned, voluntary Active listening is a conscious effort to focus on what you hear Group Discussion (Thinking for Change)-p. 216 Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 2

Categories of Listening Listening with a purpose What is the situation? Listening objectively Do I have an open mind? Listening constructively How can this help me? Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 5

Action-oriented listeners Time-oriented listeners Four Listening Styles Action-oriented listeners Time-oriented listeners People-oriented listeners Content-oriented listeners Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 6

Obstacles to Listening Prejudging information or speaker Talking Becoming too emotional Pg. 247

Listening in the Classroom Listen for numbers “There are ten steps to…” Listen for key words “The characteristics of a ____ include…” Listen for transition words “For example…” “In contrast…” “Therefore…” Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 8

Listening in Your Second Language Ask for clarification Jot down a question to ask later Build vocabulary by listening to local/national media broadcasts Record anything written in lectures Join a study group Find or start a conversation club on campus Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 9

Why Take Notes? You become an active part of listening process You create a history of course content You have written criteria to follow You create a visual aid for material Studying becomes easier You retain more information and have higher grades than non-note takers Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 10

Tips for Effective Note Taking Physically and mentally attend class Come to class prepared Bring your textbook Ask questions Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 11

L-Listening S-Setting it Down T-Translating A-Analyzing R-Remembering The L-STAR System L-Listening S-Setting it Down T-Translating A-Analyzing R-Remembering Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 12

Three Note-Taking Systems Outline technique Cornell (split-page) technique Mapping technique Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 13

Outline Technique Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 14

Cornell Notes Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 15

Mapping System Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 16

What If I Get Lost? Raise your hand and ask instructor to repeat Ask instructor to slow down Leave blank space and question mark in notes Meet with instructor after class Form note-taking group Do not disturb classmates during lecture Rehearse note-taking skills at home Tape record lecture with instructor’s permission Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 17

Chapter Reflections Is there a difference between listening and hearing? How does a person listen objectively? What does a people oriented listener do? What are obstacles to listening? What are tips for listening in your second language? How can you listen for key words and ideas? Explain three methods for note-taking. Copyright © 2011 by Pearson Education, Robert M. Sherfield & Patricia G. Moody, Cornerstone: Creating Success Through Positive Change, 6th Edition, Chapter 9, Slide 18