Incorporated in June 2011 40 National & Regional Shippers Organisations Africa Asia Australasia Europe North America Present in UN based organisations: IMO, ICAO, UNCTAD, WCO, WTO, APEC, UNECE, ITF/OECD

6 10 >80 SMART DATA million million annual annual AUDIT Easy and customized access million to your performance data in million annual comparison to the industry annual AUDIT SGS audits our members on quality Airport to airport Door to door shipments shipments MASTER OPERATING PLAN >80 Maps the process to transport air cargo consignments from Member companies represent the full air cargo industry shipper to final consignee Unique route map for every shipment with clear milestones and reliable monitoring

Cargo iQ Route Map FREIGHT ON HAND READY FOR CARRIAGE DEPARTED ELECTRONIC FREIGHT WAYBILL DEPARTED EXPORT HUB RECEIVED EXPORT WAREHOUSE DEPARTED EXPORT WAREHOUSE RECEIVED EXPORT HUB ARRIVED RECEIVED CARGO FROM FLIGHT OUT FOR DELIVERY THIRD PARTY NOTIFICATION PROOF OF DELIVERY RECEIVED IMPORT WAREHOUSE DEPARTED IMPORT HUB DELIVERED DESTINATION AIRPORT RECEIVED IMPORT HUB NOTIFIED FOR DELIVERY PICK UP RCT DEP ARR PUP REW DEW REH DEH FWB FOH RCS DEP ARR RCF NFD DLV RIH DIH RIW OFD TPN POD

Global Shippers Forum & Cargo iQ Where do we stand? Some Highlights 2016 First implementation of Smart Data project MoU with Global Shippers Forum 2017 External Audits for Cargo iQ New specifications for Air Waybill and House Waybill processes (Air to Air / Door to Door) Presentation of Air Cargo Intelligence Hub Alignment with Shippers on KPIs

KPIs for Air Cargo – a Shippers Perspective Various meetings between Cargo iQ and the Global Shippers Forum Shippers want shipment control They do not necessarily want to control Shippers want transparency They do not want to see everything Shippers want to improve processes They don’t look to blame

The First – Essential - Steps The Booking “Information on Shipment” “Information on Product” Have a Product Agreed: “Time Defined”? “Route Specific”? “Flight Specific”? Other requirements…

Initial High Level KPI’s from A Shippers View Performance KPI’s Tracking KPI’s Actual vs Planned First Event - PDR (D2D - Planned Date of Receipt Shipper) Actual Vs Planned Delivery – PDD (D2D - Planned Date of Delivery) Latest Acceptance Time – LAT (A2A - Dependent Product Definition) AAP Available As Planned (A2A Dependent Product Definition) Flown as Planned (A2A Dependent Product Definition) Freight Correctly Received By Carrier FOH / RCS Freight Departure on Flight - DEP Received at Intermediate Airport RCT Received at Destination Airport RCF Ready For Pick Up At Destination Airport NFD/TOA Out For Delivery - OFD Proof Of Delivery - POD

Data Quality and Digitization Next Steps This is the start Systems need to align, e.g. line item - House Waybill or AWB Cargo iQ & GSF will work with their communities to come to information sharing standards and create use cases Cargo iQ will work with their community to make the information available to shippers in a relevant way GSF & Cargo iQ will jointly promote adoption amongst shippers and the industry Cargo iQ & GSF will look for cooperation with other initiatives top benefit and contribute to digitization Data Quality and Digitization

Remember how we did that in the old days Remember how we did that in the old days? Back in the days, remember those days? You’d bring your shipments to a port and at one moment it would be released at the other side. A boat would take a lifetime and no alternative… People used aircraft because it was faster and paid heavily. People knew their cargo would be quicker than a boat and that was fine. Those days are gone. Current state of information