Welfare Tutors Dr. Biman Chakraborty Dr. Olga Maleva Phone: 0121 4146460 E-mail: B.Chakraborty@bham.ac.uk Office hours: Wednesdays 11-12pm; Thursdays 10-11am Room 306 Dr. Olga Maleva Phone: 0121 414 6584 E-mail: O.Maleva@bham.ac.uk Office hours: Mondays 11-12pm; Fridays 1-2pm Room 109

Welfare and Guidance Problems affecting studies for a long term Depression, stress related problems, financial problems, family problems, etc. Problems affecting studies/exams for a short while Sudden illness, panic attack, death or severe illness of a family member, etc. We can’t solve your problems, but may be able to provide help to succeed in your studies.

Extenuating Circumstances Unforeseen sudden problems affecting your studies/assessments, significant illness; the death or serious illness of a close relative; family crisis directly affecting the student; exceptional and unforeseen financial hardship See welfare tutors immediately to seek advice. We may not act retrospectively. All claims must be supported by a third party evidence, like medical certificates, death certificates, police reports etc. Note that chronic or long-term conditions such as a physical disability, anxiety, depression, ADHD, ME, etc., are not considered as Extenuating Circumstances and instead are addressed using Reasonable Adjustments Student Support at 3 Elms Road (off Pritchatts Road)

Extenuating Circumstance and Examinations You may request a deferral of your examination. All deferral requests must be made BEFORE the commencement of the affected examination. Students with a short term, time limited condition affecting the ability to sit an examination may request Alternative Arrangements for the examination(s) affected. If you do not request a deferral, or if your deferral is not granted, the mark you achieve on your examination will stand (with a mark of 0 recorded for any exams which you do not attend). Circumstances which are not considered Extenuating Circumstances include minor illnesses; assessments or examinations scheduled closely together; personal or domestic events (weddings, holidays, moving house, etc.); sports activities. A request for the deferral of an examination will only be granted in exceptional cases. E.g, the death of a close relative in the Autumn term is unlikely to be deemed sufficient to grant a deferral, however, the death of a close relative immediately before, or during, the examination period may be deemed sufficient. Each request for deferral will be considered on an individual basis.