SERVICENOW ADMIN & ADVANCED ONLINE TRAINING IND: USA:

SERVICENOW ONLINE TRAINING ServiceNow is a platform-as-a-service (PaaS) provider of enterprise service management (ESM) software.

WHAT IS SERVICENOW? ServiceNow is a software platform that supports IT service management and automates common business processes. This software as a service (SaaS) platform contains a number of modular applications that can vary by instance and user. Articles in this category help new users learn what services ServiceNow offers.

WHO ARE THEY ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate fasterand be more scalable than ever before. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing and spreadsheets from the process to streamline the delivery of services.

WHY SERVICENOW? ServiceNow is Changing the Way People Work. Some of their products are illustrated below: Service Management: ServiceNow is changing the way people work. By placing a service-oriented lens on the activities, tasks and processes that make up the day-to-day work life, they enable you to focus on creating a modern work environment. Their service model defines, structures and automates the flow of work, removing and spreadsheets, so you can streamline the delivery and management of services

ServiceNow Syllabus

SERVICENOW ADMIN COURSE TOPICS: Duration : 10 Class 1) Core Configuration Configure Navigation, Search and UI Options Manage Lists, Filters, and Forms Home Page Delegates Activate Plugins

2) User Administration Configure User Accounts Add Groups and Assign Users to Groups Assign Roles 3) Manage Tables and Fields Learn How to Manage Data with Tables Creation of Tables and Fields Manage Form View Views Sections in a Form

4) Manage Data with Import Set and Update Set Work with Import Sets Create and Apply Update Sets 5) Process Application Work with Knowledge Base Create and Populate Service Catalog Items and Order Guide

6) Core Application Administration Set up Notifications Learn about Upgrade Process and Release Cycle Implement Contextual Application Security 7)Service Administration Create and Modify Reports Create and Apply SLAs Customize and Brand Your Instance

8) Work Flow Basic Business Rules Client Script UI Action UI Policy Scheduled Jobs Workflow Script 9) Service Catalog SLA's 10) System Admin Certification Preparation Registering for Exam Admin Material Discussion Dumps

SERVICENOW ADVANCED COURSE TOPICS Duration : 8 Class Scripting and APIs Client Side Scripting Client Script UI Policies Basic UI policies Scripting UI Script User Scripting Server Side Scripting Business Rule Script Include Server Side UI Action UI Actions advance Glide-System UI Macro

2) Scripting Advanced Scripting in s Workflow Scripting 3) Cloning of System 4) Platform Administration: Exporting Data using Transform Map Migration Using Update Sets (working with One or more update sets)

5) CMDB Asset Management Discovery Application Security 6) Integrations LDAP SSO WebServices Scripted Webservice REST SOAP

7) Service Catalog Advance Order Guide 8) Installing and Managing MID Server Creating Applications Creating Modules Go-live preparation and checklist Performance and Coding best practices

ONLINE TRAINING FEATURES Training by real time experts Flexible timings Industry oriented training

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