YUDI ANJANGSANA, DRS. SE. MM. Bahasa Inggris III The Module 1 is intended to give you further understanding of how and what is needed to comprehend much better concerning the aspects of time and its changes. 09 YUDI ANJANGSANA, DRS. SE. MM. FAKULTAS EKONOMI dan BISNIS Program Studi MANAJEMEN

Managing People DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

He asked the dog not to be afraid. Don’t move. What did the vet say? Don’t be afraid. He asked the dog not to be afraid. He asked the dog not to move He asked the dog not to be afraid and move.

OVERVIEW DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Verbs and Prepositions READING page 81 Managing Across Cultures LISTENING page 79 Good Managers VOCABULARY page 80 Verbs and Prepositions READING page 81 Managing Across Cultures LANGUAGE REVIEW page 82 Reported Speech SKILLS page 82 Socializing and Entertaining CASE STUDY page 84. The we do things DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

“Management Problems Always Turn Out To Be People Problems” Quotes “Management Problems Always Turn Out To Be People Problems” By John Peet, British Management Consultant DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Starting up DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

A DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

What qualities and skills should a good manager have? Choose the six most important form the list. To be a good manager you need to: DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Enjoy working with others Give orders Listen to others Like people Enjoy working with others Give orders Listen to others Make suggestions Judge people’s abilities Plan ahead Be good with numbers Make good presentations Be persuasive DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

B DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

If you are managing people from different cultures, what other qualities and skills do you need? DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

C DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

PAGE 79 DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

LISTENING DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Good Managers DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Listening script No. 9.1. See page 149. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

A DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Kriengsak Niratpattanasal is a management consultant in Thailand. Listen to the first part of the interview and complete the chart. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Managers need to be good at …. ….in order to 1 Observing Understand the behavior, the …………, and …………….of their staff. 2 Listening …………..,………..their staff’s…………… . 3 Asking Questions …………,………..all the ……. they need to make the right decisions. 4 Speaking ………….their ………….clearly to all their staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

The Answers to exercise 9.1. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Managers need to be good at …. ….in order to 1 Observing Understand the behavior, the understand, and strengthens of their staff. 2 Listening learn, about their staff’s problems. 3 Asking Questions Find out , all the information they need to make the right decisions. 4 Speaking Communicate their objectives clearly to all their staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

B DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Listening Script 9.2, see page 149 - 150. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Listen to the second part of the interview. Decide whether these statements are true or false, according to Kriengsak. Managers need to: DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Find out about the local language, culture and conditions. Plan in advance. Find out about the local language, culture and conditions. Get to know the local people. Try to become experts as soon as possible. Spend time observing and asking questions. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Answers: True False DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

C DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Listening Script 9.3, see page 150. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Listen to the third part of the interview and answer these questions. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

What do managers often want from Asian staff? What do the managers sometimes ignore? Why might the managers underestimate the local skills and abilities? DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

ANSWERS DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

They mistakenly want them to be more forceful, to deal with problems logically, and to be ambitious. They ignore the background, education, and cultural differences between themselves and their staff. Because they focus too much on their weaknesses, jump to conclusions too quickly and label all local staff as the same. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

D DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

What advice would you give to a foreign manager who is going to manage staff in your country? DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

PAGE 80 DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

VOCABULARY DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Verbs and Preposition DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Match the verbs 1 to 7 with the prepositions and phrases a) to g) Verb and preposition combinations are often useful for describing skill and personal qualities. Match the verbs 1 to 7 with the prepositions and phrases a) to g) A good manager shoul: DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

In their employees’ abilities. To a deputy as often as possible. Respond Listen Deal Believe Delegate Communicate Invest In their employees’ abilities. To a deputy as often as possible. To employees’ concerns promptly. With colleagues clearly. With problems quickly. In regular training courses for employees. To all suggestions from staff. TSM DECEMBER 2008 DRS. YUDI ANJANGSANA, MM.

B DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

(Discuss with your friends) Which do you think are the three most important qualities in Exercise A? (Discuss with your friends) DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

C DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Some verbs combine with more than one preposition. For example: ‘He reports to the Marketing Director.’ (to a person) ‘The Sales Manager reported on last month’s sales figures.’ (on a thing) Say whether the following combine with someone or something. DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

No. 1. Report to  Someone Report on  Something DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

No. 2. Apologize for  something Apologize to  someone DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

No. 3. Talk to  Someone Talk about  Someone & Something DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

No. 4. Agree with  Someone Agree on  Something DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

No. 5. Argue about  Something Argue with  Someone DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

D DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

I agreed ……….her that we nee to change our marketing strategy. I talk………my boss every Monday at our regular meeting. We argued …….next year’s budget for over an hour. He apologized ……losing his temper. We talked ……our financial problems for a long time. The Finance Director argued……our Managing Director over profit sharing. I apologized …………Paula for giving her the wrong figures. Can we agree …….the date of our next meeting? DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

I agreed with her that we nee to change our marketing strategy. I talk to my boss every Monday at our regular meeting. We argued about next year’s budget for over an hour. He apologized for losing his temper. We talked about our financial problems for a long time. The Finance Director argued with our Managing Director over profit sharing. I apologized to Paula for giving her the wrong figures. Can we agree on the date of our next meeting? DRS. YUDI ANJANGSANA, MM. TSM DECEMBER 2008

Reported speech February 25th March 4th Direct speech She said, “I’m going home”. I’m going home Reported speech She said (that) she was going home.

Reported speech /2 Posibles cambios: Tiempos verbales. He said, “I love you” He said (that) he loved me. Orden de las palabras Mum says, “Why aren’t you at school?” Mum wants to know why you aren’t at school. Pronombres (Ver ejemplo en tiempos verbales) Otras palabras Peter said, “I’m seeing the doctor tomorrow”. Peter said (that) he was seeing the doctor the following day.

Reported speech /3 Cambios en los tiempos verbales: Direct speech Reported speech Present simple Past simple ‘I like peaches’. He said he liked peaches. Present continuous Past continuous ‘Is it raining?’ He asked if it was raining. Past simple Past simple / Past Perfect ‘I didn’t recognize you’. She explained that she hadn’t recognized /didn’t recognize me. Past continuous Past continuous or past perfect continuous ‘I was joking about the price.’ He said he was joking (Or: had been joking) about the price.

Reported speech /4 Cambios en los tiempos verbales (continuación) Direct speech Reported speech Past perfect Past perfect ‘I hadn’t seen her before that day.’ You said you hadn’t seen her before that day. shall / will should / would ‘We’ll be late.’ I told him we’d be late. can, may could, might ‘I can swim.’ She thought she could swim. must must or had to ‘I must go.’ He said he must / had to go.

Reported speech /5 Reporting questions Two kinds of questions 1. Yes / No questions ‘Are you leaving?’ he said. aux s v He wanted to know if / whether I was leaving. s aux v

Reported speech /6 2. Wh-questions ‘Where is the President staying?’ the reporter said. Wh-word aux s v The reporter asked where the President was staying. Wh-word s aux v

Reported speech /7 Otras palabras here there now then, at the time today that day yesterday the day before / the previous day tomorrow the next / following day this week that week last week the week before, the previous week an hour ago an hour before / earlier

Reported speech /8 Say or tell Tell + el oyente Daniel told me (that) he was ready. Say no se menciona el oyente Daniel said (that) he was ready. Ask, want to know, wonder ‘What’s the problem?’ he said. He wanted to know / asked (me) / wondered what the problem was.

‘Andrew is working,’ Jessica said. Jessica said (that) Andrew was working. ‘I’ve fixed the shelves,’ John told Susan. John told Susan (that) he had fixed the shelves. ‘My money had run out,’ said Daniel. Daniel said his money had run out. ‘You can sit over here,’ the steward said. The steward said we could sit over there. ‘When did you start acting, Melissa?’ Guy said. Guy asked Melissa when she had started acting. ‘Has the taxi arrived yet?’ someone asked. Someone asked if / whether the taxi had arrived yet.

YUDI ANJANGSANA, DRS. SE. MM Mercu Buana University, 2013