NJTL Capacity Building Organizational Culture Dave Higaki

Organizational Culture Organizational Culture Eats Strategy for Breakfast !

Organizational Culture Ability to get work done, Move Ideas forward, Impact your local community, Implement process is all dependent on your Org. Culture Do the People Believe In the Direction Are they “Bought In” Do they feel empowered to make a difference

Organizational Culture Dick Gould Director of Tennis Stanford University 17 NCAA Team Titles 13 Grand Slam Champions 1983 – 4 of the 8 Quarter Finalist at Wimbledon were his ex- players

Organizational Culture He hates alibi’s and excuses He values relationships and people He thinks positive He doesn’t take himself to seriously He has fun He HATES procrastination He loves competition He does things the right way Every ball is a opportunity to get better

Organizational Culture Create an Environment that is Conducive to LEARNING

Organizational Culture Staff Professional Development Staff Meetings/ 1 on 1/team meetings How your Org. tackles problems Creativity Leadership/Board Organizational Evolution Response to Change

Organizational Culture Create a culture that inspires PEOPLE Your Staff Your Participants Your Community Your Donors

Organizational Culture Social Sculpture

Organization Culture 360 Degree Influence Staff - Coach people up Participants – EPATT Gives Back Volunteers – Engage Donors – Educate Alum Community – Our work influences beyond daily work

Organizational Culture When: Staff enjoys their work Staff believes in the impact of their work Staff is challenged and learns new skills Result: Better Performance and Outcomes

Organizational Culture   Kaizen – the Japanese principle of continuous improvement. Every day is an opportunity to get better as a program, as a leader, as a colleague and as a role model. Question everything and everybody to make things better. When you work- get a result. Don’t waste time. Work as a team. Get help as soon as and whenever you can – utilize others experience, manpower and reference points. Have situational awareness – Think about after, before. Teach – pass on knowledge.

Organizational Culture Patience – change doesn’t happen over night. Listen – just don’t hear, Listen. Respect – value people, understand where they are coming from. Focus – to avoid mission creep. Facilitate, Empower, Educate, Motivate, Inspire and Support. Take Direction enthusiastically once a decision is reached. Don’t take decisions that go against you personally.

Organizational Culture Tennis – Participant to Coach to Head Coach Academic – Volunteer to Employee to Founder of Non-Profit Alum – Participant to Mayor (27 years old)

Organizational Culture “I want to donate back to the team so the kids become anything but a Prisoner. EPATT taught us to give back and I will give what I can and do what I can do.” 13 cents an hour 126 hours = $16.38

Organizational Culture