0-19 Norfolk Healthy Child Programme Cambridgeshire Community Services NHS Trust: providing services across Cambridgeshire, Peterborough, Luton and Suffolk

Norfolk Healthy Child Programme aims Protect and promote the health and wellbeing of all children, young people and their families - with the greatest improvements seen for those in greatest need so that health inequalities are reduced. Achieve positive outcomes for the Service User through an integrated programme that is delivered by coordinated partnership working. Be simple to access, with a clear range of pathways and choices. Be liked, valued and trusted by its users, partners and staff. 

Service redesign programme Jan 2016 onwards Health Visiting FNP School Nursing 0-16 NCMP Hearing and Vision Screening Healthy Schools (decommissioned) Service redesign programme Jan 2016 onwards Improve antenatal pathway LAC health reviews under 5s Improve School Readiness support Integrated 0-19 teams Improve Teenage Parents Support Develop/reimagine 5-19 service Develop Single Point of Access Integrate hearing, vision and NCMP Improve care for children with complex needs Cambridgeshire Community Services NHS Trust: providing services across Cambridgeshire, Peterborough, Luton and Suffolk

Countywide and Specialist Roles Early Years Psychologist Specialist Mental Health Practitioners Healthy Lifestyles Lead Practitioners: NCMP; Hearing and Vision Screening; Infant Feeding and Behaviour Change Complex Needs and Disability Practitioners Traveller and Migrant Specialist Practitioner Co-Production and Service User Lead Specialist Interest and ‘Champion’ Roles

Just One Number 0300 300 0123 To enable consistent access to the right care with the right person at the right time in the right place – including Clinical advice (to service users and professionals) Appointments Signposting to services Support To provide an efficient, effective central administration support service so local clinical teams can spend more time with service users and allowing them to deliver a better service.

Other service developments… Antenatal Pathway A multi agency pathway based on best practice from National guidance/NICE. Includes development of P2P programme with Children’s Centres Improving School Readiness Being 2 in Norfolk – Shared review (Health and Early Years Education) 3.5 year school readiness review – partnership with GP practices

Teenage Parents Support Pathway – September 2017 Locality model, led by FNP Specialist Practitioner, including support and consultation for partner agencies Locality multi agency training offer– Solihull Approach and Attachment Re-imagining services for 5-19 – September 2017 Key priorities; emotional wellbeing, sexual health, health literacy Points of transition; transition to school, transition to high school, transition to adulthood Targeting support and interventions New service developed for 16-19 year olds – consultation underway

Complex Needs pathway Service user led HCP annual contact with every child and young person Referral pathway to complex needs services Looked After Children Health Reviews - Under 5’s April 2016 – new service implemented. LAC HVs undertake reviews – single Norfolk process Training Programme – designated LAC nurse Quality and timeliness of assessments– 100%

Co-Production and Service User Engagement Doing with; in an equal and reciprocal way Co-design Engagement Consultation Doing for; engaging and involving people Informing Doing to; people helped to understand services but views not considered or limited involvement / passive recipients. Educating & Coercion