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Why Choose Vitalblocks CRM With over 8 years of experience in CRM system and several customers around the globe who have given us their trust, we can say that we are experts in CRM. We are proud to be one of the best cloud companies in the market and we are committed to provide you with a quality product and service. User Friendly UI Customize Dashboard Everything in One Place No Hidden Charges More than Just Data Storage Customizable to all Business Highly Secure Live Demo from our Representatives Real-Time Reporting Complete Customer Information in a single view Reach us at www.vitalblocks.com Sales@vitalblocks.com

Benefits and Features

Sales and Automation • Lead, Account, Contact • Opportunity Management • Lead History • Shared Task & Calendar • Trackable Leads • Customer Organization Charts • Forecasting • Department to Department Transfer • Online Sales Manager • Convert to Ticket • Alerts & Escalations • Lead Duplicate • Lead Routing • Real Time Alerts • Web-Forms • Data Leak Protection • Agent to Agent Assign Reach us at www.vitalblocks.com Sales@vitalblocks.com

Customer Portal Access Sales and Automation Flow Sales Leads / Opportunities Sold Status Customers Reports Access Customer Portal Access Manage Reach us at www.vitalblocks.com Sales@vitalblocks.com

Customer Engagement & Support • Trouble Tickets • Case routing • Create Tickets • Import Tickets • Knowledge management • Test Chat Request • Customer self service portal • Dynamic Ticket Forms • Training management • Data Leak Protection Reach us at www.vitalblocks.com Sales@vitalblocks.com

Ticket Management Workflow Happy To Help Online Ticket Offline Ticket Telephone Ticket Ticket Portal Import Ticket Web Portal Ticket Convert from Lead Dynamic Ticket Form Reach us at www.vitalblocks.com Sales@vitalblocks.com

Marketing Automation • HTML Rich Media Email • Lead Management • Segmentation & List Management • Online Lead Capture • Template Management • Multi Level Management Reach us at www.vitalblocks.com Sales@vitalblocks.com

Social Sharing & Process Automation • Facebook Integration • LinkedIn Integration • Twitter Integration • Lead Generation • Service Requests • Workflow automation • Multi-department process management • Smart Alerts Reach us at www.vitalblocks.com Sales@vitalblocks.com

Reports & Dashboards • Analytics • Standard Reports • Custom Reports • Report Builder • Advanced Dashboards • Custom Dashboards Reach us at www.vitalblocks.com Sales@vitalblocks.com

About Us At ViCoast we have passion, spirit and responsibility to deliver solutions which brings greater success to our customers, and we get motivated and inspired by the customer appreciations for the solutions we provide. ViCoast is a place where we turn ideas into a reality. When you choose ViCoast for your organization, you don't just get the product. You get our perpetual commitment to keep improving your experience. Being a product company ourselves, we have a better understanding of our client’s customer needs, target market, product life cycle, budgets and business/ technology requirements. Reach us at www.vitalblocks.com Sales@vitalblocks.com