WHY ARE INSPECTIONS PERFORMED? AUDIENCE PARTICIPATION!
WHAT IS AN INSPECTOR? DEFINITION: “The inspector is a trained person who performs an inspection of persons, entities, records, or objects to ensure compliance with the law, rules,regulations or codes.”
JOB REQUIREMENTS Receives training Inspects, scrutinizes, examines Ensures compliance Protects the public
PUBLIC RELATIONS “The inspector is often the licensee’s and the public’s only contact with the agency. The inspector is most important to enforcement programs because he or she is the eyes and ears of the agency. QUESTION: IS IT OUR JOB TO ENSURE THAT THE LICENSEE KNOWS THE REGULATIONS AND RULES?
OVERVIEW OF INSPECTIONS AUTHORITY IS: 1. Established by law 2. Established by rule 3. Implied consent 4. Provided by inspection warrant 5. Have no authority
REASON FOR INSPECTIONS Health Safety Welfare
When do we Inspect? Licensure Routine Follow-up Complaint response Closure Probation Joint inspections
INSPECTION > INVESTIGATION Agency guidelines Infractions versus violations Degree of harm Voluntary versus forced compliance Notification?
SITE INSPECTIONS A. INTRODUCTION AND INITIAL APPROACH 1. Contact appropriate person 2. Explain purpose of visit 3. Establish rapport 4. Maintain control and flow of inspection 5. Dress appropriately
SITE INSPECTIONS B. ROUTINE INSPECTIONS 1. Establish procedure to be used 2. Inspection check list 3. Interference with business
SITE INSPECTIONS C. EXIT INTERVIEW OR SUMMARY 1. Contact owner/manager 2. Prepare for the future 3. Re-establish rapport
SITE INSPECTIONS D. TYPES OF CORRECTIVE ACTIONS 1. Verbal 2. Report notation 3. Written citation 4. Triggered investigation 5. Charges filed
AUTOMATION AND INSPECTIONS 1. Schedules 2. Identification of problems 3. Records history
THE INSPECTION REPORT 1. Types of reports 2. Purpose of report 3. Distribution of report
SUMMARY OF INSPECTIONS Inspections are performed for the health, safety and welfare of the public. The source of authority for inspectors includes; legislation, court action and implied consent. The role of the inspector includes acting as the eyes and ears of the agency AND responding to questions of the licensee thereby assisting with compliance. The exit interview is critical and should be given major consideration.
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