Erich Kurschat founder, Harmony Insights The Art of Workplace Communication: Connecting Effectively to Get Things Done Erich Kurschat founder, Harmony Insights

missed connections PREVIOUS SLIDE TITLE: “Missed Connections” “WHO DO YOU STRUGGLE TO COMMUNICATE WITH? HOW DOES THIS RELATIONSHIP IMPACT YOU?” WHAT ARE OBSTACLES TO EFFECTIVE COMMUNICATION? roles (drivers/technicians), schedules (all times of day), expense (limited funds), diverse needs/styles/priorities NEED TO MAKE MOST OF EVERY OPPORTUNITY TO CONNECT WITH YOUR STAKEHOLDERS

Your communication style Other communication styles How to adapt

YOU The GOLDEN Rule: Treat others the way that would like to be treated

PREVIOUS SLIDE TITLE: “Benefits of Adapting” EUROPEAN CHOIR TOUR; RESPECT/PRODUCTIVITY

Where do I start? “LOVE LANGUAGES” BOOK

PREVIOUS SLIDE TITLE: “Re-discovering our strengths”

COMPETITIVE Enthusiastic Good Listener Analytical DECISIVE Gregarious Stable High Standards DARING Persuasive Relaxed Accurate DIRECT Sociable Loyal Diplomatic RISK TAKER Trusting PREVIOUS SLIDE TITLE: “Know Thyself”

Active Tasks People Reflective PREVIOUS SLIDE TITLE: “Pace vs. Priority” GO RIGHT INTO STYLES AND QUOTES; STILL TALK ABOUT PACE VS PRIORITY OFFER REAL-WORLD SCENARIO TO GIVE CONTEXT (“How many of you embrace new tech” “Go to same place for coffee”)

Active Tasks

“ Never interrupt someone doing what you said couldn’t be done. ~ Amelia Earhart PREVIOUS SLIDE TITLE: “Spoken like a true D”

Active People

“ Do I need to be liked? Absolutely not. I like to be liked. I enjoy being liked. I have to be liked. But it’s not like this compulsive need to be liked... like my need to be praised. ~ Michael Scott PREVIOUS SLIDE TITLE: “Spoken like a true I”

People Reflective

“ Seek first to understand, then to be understood. ~ Stephen Covey PREVIOUS SLIDE TITLE: “Spoken like a true S”

Tasks Reflective

“ People who think they know everything are a great annoyance to those of us who do. ~ Isaac Asimov PREVIOUS SLIDE TITLE: “Spoken like a true C”

DON’T GO AROUND ENTIRE CIRCLE; REVIEW FEW VALUES

PREVIOUS SLIDE TITLE: “Work Space & Non-Verbals” MAKE EXPLICIT MENTION OF ASSESSMENTS/WORKSHOPS

ACTIVITY Take turns describing your key stakeholder. How can you adapt? PREVIOUS SLIDE TITLE: “Put it to practice”

THEY The PLATINUM Rule: Treat others the way that would like to be treated Dr. Tony Alessandra PREVIOUS SLIDE TITLE: “Gold vs. Platinum”

REFER TO HANDOUT FOR 1 “TO DO” ITEM SUGGEST THAT PEOPLE ASSESS CONFERENCE SPEAKERS, INCLUDING STYLE AND HOW ATTENDEES WOULD HAVE TO ADAPT

Thank you! Erich Kurschat “Top 10 Tips for Effective Networking” Erich@HarmonyInsights.com Twitter: @HarmonyInsights Free PDF! “Top 10 Tips for Effective Networking” HarmonyInsights.com/Network