Committee on Responsible Gaming: Preparing for the Future

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Presentation transcript:

Committee on Responsible Gaming: Preparing for the Future Daniel Kustelski CEO, Chalkline Sports June 9, 2017

Licensed and Operated in Africa and USA Chalkline Sports

Use and Efficacy of Technology based tools Operators know Customer: Spending Habits Betting Habits Trends Improvements in Tech enable better: Customer Relationship MGMT Business Intelligence Tools (Re)Marketing Automation Chalkline Sports

Use and Efficacy of Technology based tools Chalkline Sports

Impact of Emerging Forms of Gaming Chalkline Sports Source: AGA, H2GC, Nevada Gambling Commission, SA National Gambling Board, UN Gambling Commission

Impact of Emerging Forms of Gaming Chalkline Sports

Sports Betting Impact on Responsible Gambling Significantly increase LEGAL Gambling in the US Adopt International Best practices: Customer Protection, Software Testing, etc. Contribution to Responsible Gambling Programs AGA: 25-30M Americans wager $160bn on sports in the US in 2016 Chalkline Sports

Takeaways from an Operator’s Experience 1 Proactive approach to Responsible Gambling 2 Technology is critical to a proactive environment 3 Close coordination with all stakeholders creates a great Responsible Gambling environment Chalkline Sports

Committee on Responsible Gaming: Preparing for the Future Daniel Kustelski CEO, Chalkline Sports June 9, 2017

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