ASSIST Usage Information 13th Annual ASSIST Conference Walnut Creek Marriott Hotel December 1 & 2, 1998

Usage Reports Information gathered directly Provides valuable information to ACS New reports provide information for campuses Which agreements are being viewed By Campus By Major/Department For GE/Breadth

What We Can & Can’t Learn Most IP addresses But not from AOL, etc. User system information But not who the user is Number of visits, visitors & reports Which reports are viewed Not monitoring specific users Length of delays

Some Terms to Know Visits Visitors Pages Requests Hits

Terms... Web Site www.some.site text text www.same.site Requests Hits 1 visitor, 1 visit, 4 requests 1 visitor, 2 visits, 8 requests Multiple visits within 15 minutes are called one visit.

Hit Numbers Web Site www.some.site Text & 10 graphics Text & 10 graphics The number of “hits” is the most commonly used measure of use, but... Text & 10 graphics 1 visitor, 1 visit, 44 hits …the number can be misleading.

How We’re Determining Use Web Site www.assist.org Text & 4 graphics Text & 4 graphics We are focusing on the number of ASSIST reports generated... Text & 4 graphics Report 1 visitor, 1 visit, 16 requests, 1 ASSIST Report …so our usage reports can be more useful.

Reports from ASSIST on the Web ASSIST Usage Data Reports from ASSIST on the Web

Summary of Use Reports viewed - 400,000 + Reports printed - 40,000 + Visitors - 10,000 + Reports per day - 2,500 - 3,000 Totals- 1. Reports viewed 2. Reports printed 3. Report visitors 4. Reports/day (good representation of daily use) These numbers do not include use by ACS staff

Viewing and using campus specific reports Campus Reports Viewing and using campus specific reports Many different reports were requested. We’ve spent a lot of time and effort, these are what are reasonable for us to provide.

Sample Reports Link to report 1 (University) Link to report 2 (All Comm. Colleges) Link to report 3 (General Report) Each link goes to a sample report.

Campus Reports Available at ASSIST Information Center Available 12/14 1. http://assist.org 2. Database 3. Web ASSIST Usage Reports 3a. Select a University 3b. All Community Colleges 3c. General Report Available 12/14 How to get reports. Reports will be generated at the end of each month. Reports are available now.