CIO Roadmaps: Integrated Components Process Technology People/Skills Services in support of University Objectives Last Modified: 1/15/2016

CIO Services & Technology Roadmap 2015-2018 Services & Technology in support of University Objectives FY 2017-18 Resiliency/Disaster Recovery ResearchUVa Budgeting Tool Distributed Science DMZ SIS Electronic Forms FY 2016-17 HR/Finance SSO VoIP Enhancements Centralized Graduate Admission IPv6 Multi-Factor Strategy & Implementation Advanced Benefits Course Evaluations Consolidate ITS Backup Systems Billing System Project Server and Data Center Consolidation FY 2015-16 Enabling Gigabit Capability through VoIP Phones Segmentation Strategy, Planning, & Implementation (Tiers 1 & 2) Travel & Expense Mobile Apps Development Service Software License Consolidation Priority Wireless Network Upgrade Ufirst High Ivy (multiple phases) E-mail Consolidation Enhanced Online Department Directory Microsoft/Office 365 Strategic Planning & Implementation Medium Replacement of Joint VPN LDAP Servers Low-cost Storage Solution Low Tuition & Fee Calculator Gift Processing VoIP 10 GbE Upgrades (Prioritized Buildings) Project Phase Desktop Backup Solution Managed Security Services Proposed Use the Emerging Skills Roadmap to create a standardized skills roadmap for each of the strategic IT objectives and start thinking about where to invest and prepare for changes in the strategic workforce plan. Discussion Guidance The aim is to the derive the skill implications from the strategic IT objectives. The roadmap plots emerging skill needs and the difficulty of developing or sourcing them over a three-year horizon, and thereby not only advertises talent risks but also the importance of emerging skills to execute on strategic IT objectives. Instructions Populate the roadmap with the skills required across a three-year horizon. The size of the bubble represents the potential impact of a skill on executing on the IT strategic objectives, while the color represents the difficulty of sourcing or developing the skill. Enterprise value is assessed by the following factors: Impact on IT strategic objectives Difficulty of developing or hiring is assessed by the following factors: External labor market maturity; Internal labor market maturity Related CEB CIO Leadership Council Resources The Future of Corporate IT, 2013–2017 In 2010, CEB published The Future of Corporate IT, a study that identified five shifts that are transforming IT. Behind several of the shifts were radical changes in how work gets done. The present study describes these realities of the new work environment—greater interdependence, frequent organizational change, greater knowledge intensity, and more technology choice—and their impact on IT roles and talent. https://cio.executiveboard.com/Members/ResearchAndTools/Abstract.aspx?cid=101206181& The IT Talent Implications of the Future of Corporate IT: A Guide to Filling Emerging IT Skills Gaps This study presents the findings from our 2010 analysis of the impact of five radical shifts in how the IT function is organized and managed on current IT roles and skills. The study highlights the emergence of new roles and skills, the relocation and transformation of traditional IT roles, and tactics to prepare for change through strategic workforce planning. https://cio.executiveboard.com/Members/ResearchAndTools/Abstract.aspx?cid=100235801& Asset Management Inventory HR/Fin Upgrade R12.2 Managerial Reporting AWS Brokering Anti-Phishing Initiation SIS Mobile Phase 2 Collab LMS Enhancements Reconfiguration of Automated VPN Planning SIS Mobile Proxy (Parent) Access Research-Enhanced Core Network IT Compliance Effort (ITAR/FISMA, etc.) 100Gig research connection to N Va Execution Virtual Secure Desktop Note: Some initiatives will require additional project or recurring funding. For example, project funding is needed for Identity and Access Management. Recurring funding is needed for additional phases of Ivy. SIS Upgrade Vulnerability Mgt Closeout Data Center Planning (VLC;Medical) App/Server Cloud Migrations Portfolio CIO Identity & Access Management SIEM University Last Modified: 1/15/2016

CIO Process Capability Initiatives 2015-2018 Process Capabilities FY 2017-18 Desktop Support Ticketing in ServiceNow Configuration Management Database FY 2016-17 Help Desk Ticketing in ServiceNow Knowledge Management in ServiceNow Survey & Assesments in ServiceNow Service Catalog in ServiceNow FY 2015-16 Automated Service Requests/Fulfillment in ServiceNow Availability Tracking in ServiceNow Classroom Ticketing in ServiceNow Usability IT Operations Automated Project Portfolio Management in ServiceNow Use the Emerging Skills Roadmap to create a standardized skills roadmap for each of the strategic IT objectives and start thinking about where to invest and prepare for changes in the strategic workforce plan. Discussion Guidance The aim is to the derive the skill implications from the strategic IT objectives. The roadmap plots emerging skill needs and the difficulty of developing or sourcing them over a three-year horizon, and thereby not only advertises talent risks but also the importance of emerging skills to execute on strategic IT objectives. Instructions Populate the roadmap with the skills required across a three-year horizon. The size of the bubble represents the potential impact of a skill on executing on the IT strategic objectives, while the color represents the difficulty of sourcing or developing the skill. Enterprise value is assessed by the following factors: Impact on IT strategic objectives Difficulty of developing or hiring is assessed by the following factors: External labor market maturity; Internal labor market maturity Related CEB CIO Leadership Council Resources The Future of Corporate IT, 2013–2017 In 2010, CEB published The Future of Corporate IT, a study that identified five shifts that are transforming IT. Behind several of the shifts were radical changes in how work gets done. The present study describes these realities of the new work environment—greater interdependence, frequent organizational change, greater knowledge intensity, and more technology choice—and their impact on IT roles and talent. https://cio.executiveboard.com/Members/ResearchAndTools/Abstract.aspx?cid=101206181& The IT Talent Implications of the Future of Corporate IT: A Guide to Filling Emerging IT Skills Gaps This study presents the findings from our 2010 analysis of the impact of five radical shifts in how the IT function is organized and managed on current IT roles and skills. The study highlights the emergence of new roles and skills, the relocation and transformation of traditional IT roles, and tactics to prepare for change through strategic workforce planning. https://cio.executiveboard.com/Members/ResearchAndTools/Abstract.aspx?cid=100235801& Service Quality Reviews ServiceNow Mobile Interface IT Governance Last Modified: 1/15/2016