UNIT 4 Introducing yourself (Kendini Tanıtma) *This is Ceyda *It's Ceyda calling *Ceyda speaking
Asking who is on the phone (Telefondakinin kim olduğunu sorma) *Can I take your name? *Excuse me, who is this? *May/Could I ask who is calling?
Asking for someone (Birisini telefona isteme) *I'd like to speak to Mary. *May I speak to Ted? *Could you put me through to Linda? *Is Lily in ? *Is Michael there? *Is Jane available?
How to reply when someone is not available (Birisi müsait değilse nasıl cevap verilir) *I'm afraid Robin is not available. *Sevgi is not in right now. *I'm sorry Mr. Smith is in a meeting now. *I'm afraid she is busy now
Connecting someone (Birisini telefona bağlama) *I'll put you through Linda. *Can you hold on a moment, please? *Can you hold the line? *Hold on, please. *Just a second, I will get him.
Taking a message (Telefondaki kişinin mesajını almak) *Can you take message? *Would you like to leave a message? *Can you give her a message? *I'll tell Barney that you called.
ASKING FEATURES OF A DEVICE/GADGET
ABBREVIATIONS
Good luck!