The Biotechnology Industry – An Overview September 14, 2005

Virtual Classroom Layout Presentation Slide Area Participant List Moderator: I’d like to take a moment to show you the layout of the virtual classroom. There are three main areas that I would like to call to your attention: The Participant List on the left of your screen displays a list of all attendees to this webinar. The Chat Room, also at the left of the screen, allows you to ask questions, or make comments during the webinar. For those of you who have attended other webinars with us, the format for today’s session is a bit different. We are using a ONE WAY conference for the audio portion of this webinar. Due to the large number of attendees, and to control background noise and interruptions, we’re going to rely on this CHAT feature to solicit your questions throughout the session. Those attending with a group will want to designate a “scribe” to represent your group by entering questions as they occur ANYTIME throughout the session. We will be monitoring the chat window, recording your questions, and making them available to the Assistant Secretary so she can respond to them at the end of our session today. The Presentation Slide Area is where the main content for the webinar will appear. This area will be the main focus of your attention throughout the webinar. (ADVANCE SLIDE) Chat Room Biotechnology Industry

Submitting Questions Enter questions into the Chat Room (located in lower left corner of the virtual classroom). To submit a question or comment, type the question in the text box and click the arrow button. Your name, the text “(Submitted Question)” and your question will appear in red on your screen, indicating successful submission. Questions are directly transmitted to presenters – other participants will not see your questions. Chat Room Moderator: If you would like to submit a question or comment anytime during the presentation, please enter that question into the chat room. The chat room is located in the lower left portion of the virtual classroom. To submit a question, type the question in the text box and click the arrow button to submit. When you submit a question, your name, the text “(Submitted Question)” and your question will appear in red on your screen, indicating successful submission. Note that Questions are directly transmitted to presenters – other participants will not see your questions. Again, please be sure to enter your questions at ANYTIME throughout our session. We’ll make time to answer as many of them as possible during the session. (ADVANCE SLIDE) Text Box Arrow Button Biotechnology Industry

Practice In the chat room, please type the name of your organization, your location, and how many people are attending with you today. Biotechnology Industry

Access to Webinar Materials Materials and presentation slides used in this webinar will be available for download from the Resources & Information section of the Workforce3 One Webspace. All webinars are recorded and available for viewing after the event. Recorded webinars will be posted to the Multimedia Information/ Self-Paced Learning section of the Workforce3 One Webspace. Moderator: Please note that all materials and presentation slides used in this webinar will be available for download from the “Resources” section of the Workforce3 One Webspace at www.workforce3one.org. Also, all webinars are recorded and available for viewing after the event. Recorded webinars will be posted to the Skill Building section of Workforce3 One, and filed under “Self-Paced Learning.” (ADVANCE SLIDE) Biotechnology Industry

Objectives As the result of today’s Webinar, you will know… Industry Sectors & General Overview Key Occupations & Growth Projections Skills & Education Required Within the Industry Demand-Driven Workforce Solutions Biotechnology Industry

Biotechnology Industry Lead, Business Relations Group Moderator Brad Wiggins, Biotechnology Industry Lead, Business Relations Group US DOL-ETA Biotechnology Industry

Introductions Panelists: Mark Cafferty, Director of Workforce Development BIOCOM Terri Bergman, Director of Research, San Diego Workforce Partnership (Workforce) Russ Read, Executive Director, National Center Biotechnology Workforce, Forsyth Technical Community College (Community College) Sonia Wallman, Director of Center of Expertise in BioManufacturing, New Hampshire Community Technical College Moderator: Brad Wiggins, Business Relations Group, US DOL ETA Biotechnology Industry

Key Biotechnology Workforce Challenges Pipeline Development Recruitment Retention Skills Competencies & Training Competencies & Career Ladders Mapping to Other Industries Image & Outreach to the Public Data & Definition Image Biotechnology Industry

Key Biotechnology Workforce Solution Examples Solutions: Pipeline – Recruitment & Retention Provide students & faculty with opportunities such as job shadowing, mentoring, industry speakers, career clubs, etc. Create flexible, short-term training options to keep up with ongoing industry training. Create a system for continuous skills-upgrade training, career enhancement, and career ladders and lattices. Solutions: Skill Competencies & Training Create a map & matrix of existing competencies and models, assess gaps, and validate/update regularly. Develop models with incentives for K-12 institutions to work with college and corporate partners. Pause at end and ask first polling question: What is your experience with the retail industry? I work regularly with retailers I work occasionally with retailers I have never worked with a retailer I used to work in retail! Biotechnology Industry

Key Biotechnology Workforce Solution Examples Cont’d Solutions: Image & Outreach Develop biotechnology career title taxonomy and work with industry to outline entry-level occupations to determine basic skills & competencies needed. Present information about biotechnology careers organized by different criteria such as industry content, occupation, educational pathway, career ladder, and salary. Biotechnology Industry

Overview of Industry & Industry Sectors Mark Cafferty, Director of Workforce Development BIOCOM Biotechnology Industry

Biotechnology Industry Characteristics Small Highly Regulated Young and Still Developing As is evident in Terri Bergman’s slides, this is a relatively small industry in terms of human capital when compared to other industries such as healthcare, visitor services and retail. In the San Diego region (where the biotechnology industry is considered very large) the industry employs over 32,000 people. By comparison, the regions hospitality industry employs well over 100,000 workers. The biotechnology industry is regulated by the U.S. Food and Drug administration, the Environmental Protection Agency, the Department of Agriculture, and in certain areas, the Department of Homeland Security. With this in mind it is not uncommon for the development of drug, product, vaccine or device to take 15-20 years to make it to commercialization. The first biotechnology company (Genentech) was established in 1976, went public in 1980 and saw its first product approved in 1985. So while the industry is grounded in scientific practices that date back hundreds of years, the industry itself is still young and developing The industry in the United States has still not reached an overall level of profitability and may do so within the next 10 years. In a 2003 study conducted by Ernst &Young, only 15 percent of the nation’s biotechnology companies reported being profitable in one of the past three years (1999-2002) Biotechnology Industry

Biotechnology Occupational Characteristics Specialized Skills High Level of Education Higher Wages Unlike many other industries that have been at the heart of recent regional and national workforce development efforts, the biotechnology industry does not have one key occupation or one set of core competencies that can frame the industry’s workforce development challenges (i.e. there is no equivalent to the nursing shortage within the healthcare industry or the issue of an aging and retiring workforce that needs to be replaced). It is not uncommon to meet with a dozen biotechnology human resources professionals who will have a dozen different sets of workforce development needs and challenges. These needs and challenges are often as specialized as the company itself. From Associates Degrees to Ph.D’s, this is an industry where education matters and where hands on laboratory and internship experiences go hand-in-hand with classroom instruction. Along with specialized skills and heavy educational requirements comes higher wages and greater opportunity for professional growth. A 2001 study in the San Diego region showed that the median salary for entry-level employees within he industry was roughly $40,000 and that the median salary for experienced employees was roughly $70,000. Various regional studies have shown that these wages have continued to increase over the last four years. Biotechnology Industry

Significant Long-Term Workforce Challenge We are in the midst of a national math & science education crisis. As the industry continues to expand, the number of young people pursuing degrees and careers in the sciences continues to decline. We need to start getting our future workforce interested in and aware of careers in the biotechnology industry at a much earlier age. Strategies to address this issue must include: Marketing and outreach to schools, targeting low-income communities, increased federal funding for math and science education, training for guidance and career counselors and work-based learning and enrichment experiences. Biotechnology Industry

Long & Short-Term Solutions Community Colleges Hold the Key Community colleges are critical to the sustainability and growth of the biotechnology workforce. From associate’s degrees, to industry certifications, to customized and just-in-time training courses, the community college system is flexible and experienced in reacting to and meeting industry needs. The focus on lifelong learning and the constant need to retrain workers within the industry makes the broad array of affordable community college courses attractive to employers and employees alike. Biotechnology Industry

With each new industry breakthrough and advancement comes new jobs. Opportunities With each new industry breakthrough and advancement comes new jobs. As the industry matures, and new products are developed that will be put on the market, an entire new base of jobs is created. These jobs include advanced manufacturing, sales and marketing, project management, quality control and many others. Biotechnology Industry

Regional Partnerships & Collaboration Know what resources exist within your region. For the workforce development community to effectively support employment and training needs within the biotechnology industry, we must all be forging partnerships with local stakeholders. These groups must include universities, community colleges, training centers and labs, industry associations and trade groups and the k-12 education system. Biotechnology Industry

Overview of Key Occupations & Growth Projections Terri Bergman, Director of Research San Diego Workforce Partnership 2 Polling Questions will be shown here… Biotechnology Industry

Biotechnology Occupations Radford Survey shows: 313 Occupations 33 Categories Discussion of the types of categories, including generic categories you would expect to find in many companies, and more specialized categories that you would expect to find only in biotechnology firms. Polling Question: As of 2002, how many people were employed in the U.S. biotechnology industry? 1,012,000 872,000 713,000 542,000 Answer: c) 713,000 Biotechnology Industry

Biotechnology Employment Difficult to Calculate No clear industry definition No industry-specific occupations It is difficult to count the number of people employed in the biotechnology industry. The government industry classification system does not have a biotechnology category, and employment figures for any occupation would include people in the biotechnology industry and every other industry. Polling Question: As of 2002, what was the biotechnology industry’s overall share of U.S. employment? 0.7% 0.5% 0.3% 0.2% Answer: b) 0.5% While biotechnology employment is a small part of the country’s overall economy, biotechnology employment is growing faster than the average. Employment is projected to grow 14% between 2002 and 2007. Biotechnology Industry

Employment Projections Industry Scientific research, development & technical services: 70% Pharmaceutical & medical manufacturing: 23% Occupations Life, physical & social scientists: 17% Biological scientists: 19% Biological technicians: 19% With these caveats, it is possible to get a sense of the projected growth in areas of the biotechnology industry. Between 2002 and 2012: Scientific research, development, and technical services is projected to grow 70 %, though some parts of this industry segment are probably outside of the biotechnology industry. Pharmaceutical and medical manufacturing is projected to grow 23 %. Probably all of this segment would be classified in the biotechnology industry, but it is only a part of the industry. Looking at a few of the more industry-specific occupations we see that: Life, physical, and social scientists are projected to grow 17 %; Biological scientists, a subset of life, physical, and social scientists, are projected to grow 19%; and Biological technicians are projected to grow 19 %. There are probably some individuals being counted in all of these occupations that are working outside the biotechnology industry. Biotechnology Industry

San Diego Workforce Partnership Grant National Biotechnology LMI Focus Group 06/20/05 Biotech LMI Center The San Diego Workforce Partnership received a President’s High Growth Job Training Grant to fund the development of national biotechnology labor market information. We held a focus group on June 20 with advisors from industry and education. This group suggested that it would be difficult to acquire primary data by surveying biotechnology companies or to keep that data up to date. We determined that a better use of the funds would be to create a Center that creates a labor market information website that relies heavily on data collected by other institutions, and serves as an easy-to-access central clearinghouse. Biotechnology Industry

Biotechnology Occupations Biotechnology LMI Statistics Biotech LMI Center Biotechnology Occupations Biotechnology LMI Statistics Labor Market Information Research Library Education & Training Directory As envisioned, the Biotech LMI Center would have four main sections, which would be interconnected as appropriate. For example, we would expect links between the occupations and statistics section, as well as between the occupations and education and training section. Biotechnology Industry

Additional Features State & Local Sites ListServes Quick Surveys In addition to the four main sections, the Biotech LMI Center would have three additional features. Biotechnology Industry

Biotechnology Occupations Job Descriptions Education & Experience Requirements Geographic level: National Original collection: Existing occupational lists and definitions Update: Periodic review by industry representatives Biotechnology Industry

Biotechnology LMI Statistics Number of Companies Number of Employees Employment Projections Salaries Number of companies By sub-sector By size of company Number of employees By occupation By subsector Employment projections Salaries Geographic level: National Local for 10 to 15 key biotech centers Original collection: National/state data collection Private employer lists Data mining from job postings Update: Biotechnology Industry

Labor Market Information Research Library Biotechnology Labor Market Information Research Studies Downloadable as PDFs Searchable individually or as a collection by geographic location and keywords Available for sale electronically Geographic level: National State Local Original collection: National and local biotechnology industry associations National and state departments of labor Local workforce investment areas Update: Periodic contact with sources used for original collection Biotechnology Industry

Education & Training Directory Biotechnology Education Training Programs & Courses Searchable by: Occupation Degree Program Course Location Geographic level: National Original collection: Education and training providers that are members of BIO and state and local biotechnology industry associations Update: Periodic contact with sources used for original collection Biotechnology Industry

Update Responsibilities State & Local Sites Site within Center Link Update Responsibilities State and local sites would be offered the opportunity to have a site within the Center, or a link to their own website. They would have control over the content on the site and the responsibility for updating the site. The Center would have a policy about the frequency with which a site had to be refreshed in order to ensure that content remained valid. Biotechnology Industry

ListServes Type of Institution Industry Sub-sector Geographic Location The LMI Center would host a number of ListServes, to which organizations interested in biotechnology could subscribe. The number and type of ListServes would be based on interest. Potential ListServe categories include: Biotechnology companies, educational institutions, and support organizations (e.g. law firms); Biotechnology industry subsectors; and State and local sites. Biotechnology Industry

Quick Surveys E-mail Short Critical Questions The LMI Center would have the capacity to conduct periodic, short e-mail surveys of members of national, state, and local biotechnology industry associations to answer critical questions that arise. Biotechnology Industry

For information please contact: Terri Bergman Director of Research San Diego Workforce Partnership terri@workforce.org Biotechnology Industry

Overview of Skills & Education Requirements Russ Read, Executive Director National Center Biotechnology Workforce Forsyth Technical Community College Sonia Wallman, Director Center of Expertise in BioManufacturing New Hampshire Community Technical College Biotechnology Industry

Introduction: Biotechnology Community College Training Programs Demand (or workforce) driven Fulfill local workforce needs Training requirement varies according to the specific locale Russ Biotechnology Industry

Diverse Training Needs The same type of Biotech job positions exist across the country There are emerging biotechnology specializations Examples: research & development, bioprocessing/biomanufacturing and bioinformatics Russ Biotechnology Industry

Diverse Communities Agricultural biotechnology - rural clusters Manufacturing - Biomanufacturing/ bioprocessing Informatics - life science applications linked to software/ IT clusters Research & Development – adjacent to universities with biotechnology / biomedical research focus Russ Biotechnology Industry

Core Scientific Principle Upon Which Biotechnology is Based Sonia Biotechnology Industry

Skills/Education Required for Jobs in Biotechnology Discovery Research Technician or Assistant Description: Perform research tasks & experiments Analyze & interpret data Write experimental protocols, reports, & summaries Handle & purchase lab equipment and supplies Entry-Level Position: Associate degree in science with related experience with annual salary of $25,000+ Other Positions: R&D positions linked to bioinformatics Sonia Discovery Research Technician or Assistant Biotechnology depends on two crucial processes, research and development (or R & D). Laboratory Technicians or Assistants are so key that it’s difficult to imagine the work of experiments being done without them. These trained workers perform a wide variety of research laboratory tasks and experiments, from making detailed observations of the experimental process to analyzing and interpreting data. They may also write reports, summaries and experimental guidelines known as protocols. In addition, they often troubleshoot and calibrate lab instruments and equipment and can be experts in purchasing lab equipment and supplies. An entry-level assistant position requires at a minimum an associate degree in science and some related experience, like an internship. R&D includes several new positions that are linked to the exciting area of bioinformatics. Bioinformatics Associate The bioinformatics associate uses online research techniques to study how genes and proteins look and act. They can search on private and public databases for genes responsible for certain diseases. The software used makes routine jobs faster and easier, and allows them to find and study massive amounts of data. The associate stores the data collected on its own database. The bioinformatics associate works closely with research scientists to prepare software design specifications or applications. They will routinely use Unix and NT systems, Oracle and Access database programs, and programming languages in Java, C++ and Perl. The entry-level position requires a B.S. in life science field with 0-2yrs computer science experience or A.S. in computer science with biotechnology/bioinformatics certificate Biotechnology Industry

Skills/Education Required for Jobs in Biotechnology Cont’d Bioinformatics Associate Description: Store, retrieve & analyze biological information such as DNA and protein sequences Run data analysis programs & data mining on public gene databases Work closely with research scientists to prepare software design specifications Routinely use Linux, Oracle or Access database programs and Perl or Java language Entry-Level Position: B.S. in life science field with lab experience and 0-2 years computer science experience A.S. in computer science with biotechnology lab and bioinformatics certificates Biotechnology Industry

Technician Jobs - Biomanufacturing (10 Different Jobs) Process Development (=Industrial Engineering Technician; O*NET 17-3026.00) Validation (=Industrial Engineering Technician; O*NET 17-3026.00) Manufacturing Upstream (O*NET 19-4021.00) Manufacturing Downstream (O*NET 19-4021.00) Instrumentation/Calibration (Instrumentation Technician; O*NET 17-3023.02) Chemistry QC (QC Technician; O*NET 17-3026.00) Mircobiology QC (QC Technician; O*NET 17-3026.00) Quality Assurance Documentation (=QC Technician; O*NET 17-3026.00) Facilities (Maintenance Mechanic; O*NET 49-9041.00) Environmental Health & Safety (Safety Inspector or Technician; O*NET 29-9011.00) Biotechnology Industry

Jobs in Biomanufacturing (10 Different Jobs) Cont’d Any of the biomanufacturing jobs can be had at the entry or “technician” level, e.g. Upstream Bio-Manufacturing Technician pays about $40,000. Education can be an Associate degree or Certificate from a community college biotechnology program with a biomanufacturing focus. If student is a displaced worker with previous supervisory experience then s/he could be hired as a Supervisor in Upstream Bio-Manufacturing, for instance, and garner a much higher salary (e.g. $70,000 vs. S40,000). Biotechnology Industry

Rational Capture: best practices in the development of skill standards, certification and curriculum in regionally specialized biotech training centers Disseminate: make available replicable models to community colleges across America Composition Team: 5 centers of Excellence/Expertise regionally based with niche mandates Collective purpose: a national resource Russ Biotechnology Industry

Regional Centers of Excellence/Expertise Russ Biotechnology Industry

Progress & Future Aims Plan: team has successfully defined its strategic plan; goal is to upload “products” to web sites over the next two quarters Dissemination: national & regional presentations, web site, subject matter experts for webinars Resources: applicable curriculum, standards are available through each site Partnership models: collaboration between education, community and workforce providers are available on a site by site basis Russ Biotechnology Industry

Problem/Solutions/Products Bellevue CC retrains displaced workers from IT layoffs to become in demand Life Science Informaticist specialist –process, skill requirements, job descriptions & curriculum available Forsyth Tech CC retrains displaced workers of manufacturing lay offs to become needed research lab technicians- curriculum available Indian Hills CC trains biofermentor technicians to address the increased demands for biofuels- curriculum available Russ Biotechnology Industry

Partnerships/Models/Replication Mira Costa CC develops unique ways of dealing with industry and professional partners- attitude based- create win/ win for community to fulfill the need for trained workers – results in-kind opportunities New Hampshire CTC works closely with biomanufacturing companies in the Northeast to fulfill their needs for skilled technicians and professionals Russ Biotechnology Industry

Biomanufacturing = Key Sector of the Biotechnology Industry Biomanufacturing creates the products (protein, cells, DNA and other products) of the biotechnology industry using living cells as factories Northeast greatest biopharmaceutical biomanufacturer in the nation There are hotbeds of biotechnology activity throughout the region=biotechnology clusters/hubs Hottest is the Cambridge River Basin; many others Need to provide education and training infrastructure to support the growth of the biomanufacturing sector of the industry, locally, regionally and nationally Sonia Solution: Build a Biotech Program to Educate and Train Technicians and Professionals in Biomanufacturing Biotechnology Industry

Biotechnology/ Biomanufacturing at New Hampshire Community Technical College Pease International Tradeport,Portsmouth NHCTC’s program started in 1994 to provide biopharmaceutical biomanufacturing technicians in response to the arrival of Celltech Biologics (now Lonza Biopharmaceuticals) NHCTC located down the street from Lonza Biopharmaceuticals on the Pease International Tradeport in Portsmouth, NH Key components of NHCTC’s Biotechnology Education and Training program are two courses that provide theoretical background and hands-on understanding of the tools, processes and regulatory structure of Industrial Biotechnology (192 hours/semester each): Discovery Research (=Molecular Biology) Biomanufacturing Biotechnology Industry

A.S. Degree in Biotechnology at NHCTC Year 1 General Biology I/II Microbiology General Chemistry I/II Organic Chemistry Introduction to Computers/Internet English Composition Algebra II Social Science Elective Writing Technical Documents Year 2 Biotechnology Experience I: Discovery Research (192 hrs) Biotechnology Experience II: Biomanufacturing (192 hrs) Ethics or Bioethics Probability and Statistics Elective (Language/Humanities/Fine Arts) Technical Elective (could be Externship) More about the NHCTC Biotechnology A.S. Degree Biotechnology Industry

Certificate in Biotechnology Biotechnology Experience I: Discovery Research (192 hrs) Biotechnology Experience II: Biomanufacturing (192 hrs) Biotechnology Industry

Universality of Biotechnology Curricula Except for the Biomanufacturing course, the NHCTC curriculum is the same for education and training for jobs in Biotechnology Research (for example at Forsyth Tech). The NHCTC and Forsyth curriculum used the Bioscience Industry Skill Standards for the development of their programs. The Bioscience Industry Skill Standards define the skills, knowledge and attributes required for Biotechnology jobs. Published in 1995, they can be found at http://www2.edc.org/bec/standards/gateway/Pages%2072-73.pdf Biotechnology Industry

Biomanufacturing Technician: Upstream Processing This slide shows some of the tools and processes used in Upstream Processing: (upper left) balances, pH meters, vitamins and minerals are used to prepare media for cell culture; (lower middle) cells are grown in spinner flasks in increasing volumes and in process controlled bioreactors during the final stages of cell culture (lower left and right; upper middle); (upper right) transfers of cells and media are made in a sterile environment in a biosafety cabinet. A graph showing the growth of cells overtime is shown in the middle of the slide. BATCH CULTURE CHO CELLS Biotechnology Industry

Communication Agriculture & Food Processing Bioprocessing Life Science Informatics Bellevue Community College Life Science Informatics Patricia Dombrowski Director, Life Science Informatics pdombrow@bcc.ctc.edu Research and Development Forsyth Tech Dr. Lucas D. Shallua (VMD, PhD) Department Chair lshallua@forsythtech.edu Agriculture & Food Processing Indian Hills Community College Michael Ott Director of Iowa BioDevelopment otterm@gmail.com Bioprocessing MiraCosta College Ric Matthews Dean, Math and Sciences rmatthews@miracosta.edu Biomanufacturing New Hampshire Community Technical College Director Sonia Wallman, Ph.D. swallman@nhctc.edu Russ Russ H. Read Executive Director rread@forsythtech.edu Biotechnology Industry

For information please visit the following web sites: www.workforce3one.org www.biotechworkforce.org Biotechnology Industry

Hurricane Katrina Resources Hurricane Recovery Assistance for Income Support and Jobs Katrina Recovery Job Connection: http://www.jobsearch.org/katrinajobs www.ajb.org (click on Katrina Jobs) General Information: http://www.doleta.gov/ The U.S. Department of Labor is quickly providing assistance to individuals impacted by Hurricane Katrina. Katrina Recovery Job Connection is a new Web site resource focused on supporting the transition back into employment for individuals impacted by Hurricane Katrina. The site’s purpose is to connect job seekers with employers for either permanent employment or for jobs related to the clean-up, recovery and rebuilding process in hurricane-impacted areas. While the site is intended to complement efforts at the state and local levels, it is also intended to make individuals evacuated to other states aware of opportunities in their home state. To post a job or search available job listings, the Katrina Recovery Job Connection can be found at the two websites listed on your screen. In addition, the Doleta.gov website lists a variety of resources for hurricane recovery assistance including Unemployment Insurance resources and information on National Emergency Grants (NEGs) (ADVANCE SLIDE) Biotechnology Industry

Share Your Ideas with Your Peers! Share your demand-driven strategic plans, models, innovations, resources, and ideas! (ADVANCE SLIDE) Submit your content to Workforce3 One at: http://www.workforce3one.org/members/sections/suggest/index.cfm Biotechnology Industry

Access to Webinar Materials Materials and presentation slides used in this webinar will be available for download from the Research & Information section of the Workforce3One Webspace. All webinars are recorded and available for viewing after the event. Recorded webinars will be posted to the Multimedia Information/ Self-Paced Learning section of the Workforce3One Webspace. Moderator: Please note that all materials and presentation slides used in this webinar will be available for download from the “Resources” section of the Workforce3 One Webspace at www.workforce3one.org. Also, all webinars are recorded and available for viewing after the event. Recorded webinars will be posted to the Skill Building section of Workforce3 One, and filed under “Self-Paced Learning.” (ADVANCE SLIDE) Biotechnology Industry

Stay Informed, Get Connected! Workforce3 One: Communities of practice Live Web-based events Register for updates! For more information about working with the public workforce system: Visit www.careerinfonet.org Call 1-877-US2-JOBS Contact the Business Relations Group at phone (202) 693-3949 or email businessrelations@dol.gov Moderator: Rob Morgan You can learn more and stay connected with trends and innovations by logging on to Workforce3 One, where you’ll find: Engaging communities of practice where you can share ideas, questions and innovations and connect with peers; Learning through live web-conferencing events that feature leaders and experts from industry and from government; and, A means of registering to be informed of news and events as they occur. I also want to issue a charge to each of you listening today. We here at ETA and on this panel recognize that the work we do with the Energy industry represents just a tiny fraction of the great work going on around the country to address workforce challenges in the healthcare industry. I’d like you to think about the best practices going on in your own community and consider whether you won’t share those with the rest of the workforce system through workforce3one. We encourage you to make note of Workforce3 One – it is a powerful new tool, funded by ETA and “powered” by YOU! You can also learn more about working with the public workforce system by visiting www.careerinfonet.org, by calling 1-877-US2-JOBS, or by contacting the Business Relations Group directly. (ADVANCE SLIDE) Biotechnology Industry

Thanks! www.workforce3one.com Moderator: Rob Morgan Thank Panelists and audience for their attention and participation. Set up next Energy Webinar—will focus on Untapped Labor Pools in the Energy Industry. www.workforce3one.com Biotechnology Industry