Finding Fraud Consumer Reporting Molly Yanity JOUR 233 Information Gathering Ohio University Molly Yanity Consumer Reporting
People Get Ripped Off… Elderly Mentally Challenged Minorities Socio-economically disadvantaged Patients Disaster victims
Information as a defense Investigative reporters help defend targeted consumers against fraud Better Business Bureau - a private not-for-profit association National Consumers League - www.nclnet.org Legal assistance groups
Government Support Congressional offices Federal Trade Commission Environmental issues Committee testimony Federal Trade Commission U.S. Dept. of Veterans Affairs U.S. Dept. of Justice U.S. Dept. of Labor Attorney generals (state level)
Other Resources Large cities - consumer protection council Advocacy groups (professional associations protecting their reputation) Small Claims Court - huge resource for stories on consumer fraud
Fraud Schemes E-mail/Internet Fraud Never pay to play Buying doesn’t improve chances of winning Don’t give taxes for claiming a prize E-mail sweepstakes are usually fraudulent Never give out bank/credit card numbers Watch for imposters/mirror sites
Fraud Schemes (continued) Be wary of accepting “part” of winnings Read all details of any offer Be cautious of foreign sweepstakes Watch for signs of questionable origin, such as poor grammar, punctuation
Street Schemes ‘Chimney Shakers’ - door-to-door pitches on home repairs Telemarketers - harassment Mail fraud - advertise but don’t deliver Questionable business practices among service providers
Investigating Fraud/schemes Set a trap - pretend to be a consumer in need of the questionable service Review state agency reports Beware of close alliances, “revolving door” political appointees Become a trainee in a program - learn from the other salespeople
Questions?