Intercultural Communication Chapter 9: How Can We Succeed in Our Intercultural Travels?

Hierarchy of Human Needs Maslow’s model in order of need fulfillment Physical needs Safety and protection Belonging and social interaction Achievements and contributions to society Self-actualization

Acculturation The process of becoming communicatively competent in a culture in which we have not been raised. What cultures have you been enculturated into? Ethnic? Religious? Sports? Music? Military? What was the process like for you? How did communication come into play?

Acculturation vs. Assimilation Acculturation is not assimilation. Assimilation often connotes the idea that a newcomer must adjust and adapt and become absorbed into the dominant local culture at the expense of losing his/her original culture, language, and communication practices.

The U-curve Model Four Stages Honeymoon: initial exhilaration at experiencing new culture Crisis: initial excitement wears off and challenges set in Recovery: weathering the storms Adjustment: adjusting to the new culture

Culture Shock A feeling of disorientation and discouragement due to the buildup of stress and unmet expectations that one experiences when subjected to an unfamiliar culture or way of life.

The Hero's Journey: Osland’s Model Six Parts The call to adventure The belly of the whale The magical friend The road of trials The ultimate boon The return

Surprise and Sense-Making Model Change Contrast Surprise Sense-making Attribute meaning Update expectations Select behavioral approach

Kim’s Adaptation Model Personal communication Predisposition Environment Social communication Intercultural transformation

Returning Home: Readapting to Our Own Cultural Community Reverse culture shock Change in self and others Unrealistic expectations Lack of appreciation in home community Have you ever experienced culture shock? What was the most difficult part of the experience? What was the outcome? How did communication play out in the experience?

Reflection Question What have you noticed about the role of emotion in communication processes?