Portals

TREND There has been great interest in the Corporate Portals also called Enterprise Portals or Enterprise Information Portals There is definitely much happening in this area-mobile included

Corporate Portals Digital Consulting Institute (DCI), Imaging and Document Solutions, and Intelligent Enterprise Magazine sponsor the Annual Portal Excellence Awards. These awards recognize customer portal solutions that provide significant and measurable business benefits, and that make innovative use of portal technology Awards were presented in two categories: Best Internal Corporate Portal and Best e-Business Portal

Internal Corporate Portal An internal corporate portal supports informed decision making by providing internal business users with a personalized and efficient Web interface to business content managed by intranet Web servers, business intelligence systems, office and document management systems, and front- and back-office applications

E-business Portal An e-business portal enables an organization to optimize its business operations and business relationships by allowing external trading partners, key clients, and business users to collaborate and share business content via a personalized Web interface

What counts? Business benefits and ROI Architectural design Innovative use of portal technology

WINNERS? Best Internal Corporate Portal: Ford Motor Company (Plumtree Portal) Best e-Business Portal: Herman Miller (TopTier Portal)

Portal software suppliers? TopTier (acquired recently by SAP) http://www.toptier.com/index2.html Plumtree http://www.plumtree.com/

Herman Miller Lets visit http://www.hermanmiller.com/

Lab assignment III Enterpulse, between other services, creates enterprise portal solutions that allow an organization to break through the clutter of irrelevant information and focus on what counts for competitive advantage. Please point to http://www.enterpulse.com/000_index.html And find these portal solutions. Headhunter.net - A job postings portal that addresses the needs of both the job seeker and the employer BancIntelligence.com - A portal that provides information for more than 10,000 financial institutions Robinson-Humphrey - A full-scale corporate site for an investment bank to communicate with its constituencies Acordia - A full-scale intranet for an insurance company Perform an analysis of how each of these portal solutions contributes to the creation of competitive advantage.

Example Visit www.sales.com And take a tour

Example Visit http://www.oracle.com/

PRODUCERS Design, produce, and distribute products and services that meet customer needs

CATEGORIES OF PRODUCERS Manufacturers Service providers Educators Advisors Information and News services Custom suppliers Manufacturers use Internet to design, produce, and distribute physical products: PepsiCo, Proctor and Gamble Service Providers produce and deliver a wide range of online service offerings: American Express, CityGroup, Avis, American Airlines Educators create and deliver online educational offerings: Knowledge Universe, Centra, Pensare Advisors provide online consulting and service (Mindspring Communications, Enderson Consulting) Information and News Services create, package, and deliver online information: Wsj.com Custom suppliers design, produce, and distribute customized products (physical and information) and services: Boeing, McGrawHill

Portals Lets Check Blackboard site External Links On Portals and Software Business

Digital Infrastructure Providers

DIGITAL INFRASTRUCTURE PROVIDERS Creators Producers Distributors Users

Note The digital infrastructure has become embedded within the very fabric of how the firm creates, produces, distributes products and services Increasingly difficult to categorize any firms as pure-play high tech firms

NEW REALITIES Any model classification must include both the models used to construct businesses built on technology platform and the models used to construct businesses that deliver the technology infrastructure Uniting these two perspectives provides classification of emerging models that can guide both strategy formation and execution

CREATORS Web Designers & Creators Network Specialists Hardware Designers System Developers

PRODUCERS Manufacturers-Intel, IBM, Cisco, Microsoft Services-FedEx-DoubleClick, Agency.com Custom Suppliers-Dell, Extraprise, Viant

DISTRIBUTORS Focused Distributors-Tech Date, C-Net, NECX, Ingram Micro Vertical Portals-Sales.com, Please check MySAP.com, ORACLE, PeopleSoft, Baan Horizontal Portals- AOL, AT&T, Focused distributors include high tech marketplaces (Tech data, Microage) that take control of the hardware and software inventory and complete the sales transactions with the customer as well as high-tech exchanges (for example NECX) Manufacturers and custom producers were early adopters of direct-to customer online models

Direct-to-customer Lets visit CRUCIAL.COM

Infrastructure Portals Firms that provide consumers or businesses with access to a wide range of network, computing, and application hosting services Can be either horizontal or vertical

Differentiation Ask the following Does the firm provide gateway access to a complete set of network, data center, or web hosting services? Does the firm provide access to vertical application services?

HORIZONTAL PROVISION OF GATEWAY TO WIDE RANGE OF NETWORK (cable, voice, Internet), hosting services, and so on Examples ISPs--Roadrunner Cable Services, AOL Network service providers--AT&T Broadband, Sprint, Web hosting Services providers: HostPro

Revenue Access and maintenance fee subscription services transaction fees advertising

COSTS Data and network center operations software development maintenance marketing sales administration

VERTICAL APPLICATION SERVICE PROVIDERS Hosts and maintains a software application enabling businesses and individuals to log in and conduct business online Examples Oracle’s Business Online suite Sales.com

REVENUE Hosting and maintenance fees consulting fees system integration fees

COSTS KEY COSTS SIMILARTO THOSE INCURRED BY HORIZONTAL PORTALS

FUTURE DEVELOPMENTS

TRENDS Lets go to nexprise nexprise

TRENDS Check http://www.globalexchange.com/ GLOBALEXCHANGE

GE Global Exchange Services TRENDS Check GXS http://www.geis.com/index.jsp GE Global Exchange Services

TRENDS Check http://www.oracle.com/hosting/index.html Online Services

TRENDS Check Global Source http://corporate.globalsources.com/HOME.HTM

GROOVE Lets go www.groove.net GROOVE NETWORK