Team Building: The Key to Creating Fire Department Success Dr. Harry R. Carter, CFO, FIFireE © 2014 Dr. Harry R. Carter

What Is The Major Problem Facing Teams in Every Aspect of Society? © 2014 Dr. Harry R. Carter

Come On My Friends What Do You Think? © 2014 Dr. Harry R. Carter

Here is What I Think © 2014 Dr. Harry R. Carter

Est Ubia Mia: The Fire Service Curse © 2014 Dr. Harry R. Carter

It’s All About Me! © 2014 Dr. Harry R. Carter It’s all about me… Or so says every member of the team…. While professing undying support for the team.. © 2014 Dr. Harry R. Carter

For far too many people in the fire service today, the problem is that “it’s all about what’s in it for me” © 2014 Dr. Harry R. Carter

The Chief Wonders Why can’t we get the work done on time? Why can’t we stay on budget? Can’t those people see the vision? © 2014 Dr. Harry R. Carter

It’s All About Me! Intense pressure Threat of layoffs Station closings Too much FD work © 2014 Dr. Harry R. Carter

It’s All About Me! Can I make my percentage to stay active? How can I fit the FD in with my family commitments? How come some people get all of the breaks? © 2014 Dr. Harry R. Carter

Teamwork Issues Its about not playing favorites It’s really all about motivation It’s all about sincerely caring for each person as an individual It’s all about promoting participation © 2014 Dr. Harry R. Carter

Teamwork Issues It’s all about making the work environment interesting and challenging It’s all about the active promotion of cooperation and teamwork It’s all about providing opportunities for growth It is about setting the example for the troops © 2014 Dr. Harry R. Carter

Six Tenets of Great Teamwork The team’s number one priority is to deliver stellar products and services to their customers! © 2014 Dr. Harry R. Carter

Six Tenets of Great Teamwork Always treat fellow team members with kindness and respect. Be considerate! © 2014 Dr. Harry R. Carter

Six Tenets of Great Teamwork When faced with a problem, always work toward a team outcome that is ethical, legal, and safe. If the problem is about the team’s operational level, seek appropriate advice and approval. © 2014 Dr. Harry R. Carter

Six Tenets of Great Teamwork When dealing with fellow team members remember, it’s all about empathy. A team made up of diverse personalities is essential to performance. Compensate for other’s idiosyncrasies, and realize that these differences make for a more productive team. © 2014 Dr. Harry R. Carter

Six Tenets of Great Teamwork Consider how what you do looks to your team! © 2014 Dr. Harry R. Carter

Six Tenets of Great Teamwork Communicate clearly, openly, honestly, and often – the four corners of a solid team foundation. © 2014 Dr. Harry R. Carter

Remember You have plans for your day. Other people have plans for their day. They do not know yours. You do not know theirs. © 2014 Dr. Harry R. Carter

What Does This Mean? Share Cooperate Coordinate Do not assume anything! © 2014 Dr. Harry R. Carter

Some Important Actions Communicate continually with your team members Praise frequently Criticize rarely and gently © 2014 Dr. Harry R. Carter

Some Important Actions Consult with your team members about their part of the job Share your views Welcome the thoughts of your team members - REALLY © 2014 Dr. Harry R. Carter

Some Important Actions Encourage the members of your team to come together in setting the goals and objectives for your future operations Brainstorm to get new ideas Do not discourage thoughtful contributions by any and all © 2014 Dr. Harry R. Carter

Some Important Actions Counseling your fellow team members is critical Accepting their counsel and criticism is critical Always be ready to take advantage of any opportunity which presents itself © 2014 Dr. Harry R. Carter

Some Important Thoughts There is no “I” in we One is too small a number to achieve greatness Everyone has a place where they can contribute More challenge = Need for More Teamwork © 2014 Dr. Harry R. Carter

Some Important Thoughts The team is no stronger than the weakest link Vision provides direction No vision = No action You have to be willing to pay the price for a great team © 2014 Dr. Harry R. Carter

Some Important Thoughts All things being equal, a better leader makes for a better team A great team has to be flexible and adaptable When everything is going good, nothing hurts © 2014 Dr. Harry R. Carter

© 2014 Dr. Harry R. Carter

The Adelphia Fire Company Story © 2014 Dr. Harry R. Carter

It’s All About You and Me! It’s all about me… Or so says every member of the team…. While professing undying support for the team.. Oh – And Don’t forget the other team members too! © 2014 Dr. Harry R. Carter