Rural Electric Cooperative, Inc. Radio Communication #1 Rural Electric Cooperative, Inc.

Communication - Critical Parts Sender Receiver Sender’s Radio Equip Receiver's Radio Equip Message Message Confirmation Mayday 05-01-000

Typical Radio Call Making Contact Delivering Message Clearing Channel “KSK28 to truck #35” “Truck #35 go ahead” Delivering Message Break into parts Get confirmation of key parts Clearing Channel “KSK28 Clear” “Truck #35 Clear”

Normal Protocol Wait for clear airtime Radio Check = 2 way Key microphone before speaking Give receiver 30 seconds to respond in field Allow 10 seconds for intended receiver in office to respond Employee and Member information is sensitive

Normal Protocol cont’d Speak distinctly Repeat critical parts Be concise Reduce background noise Communicate for business Announce system outage and hazard information as precaution for all

System Dispatcher - Authorized Primary - Manager of Operations Second Option - Operations Coordinator Third Option - Electrical Engineer Fourth Option - Staking Engineer Fifth Option -

Radio Operator - Routine Primary - Member Services Rep Secondary - Member Services Rep Duties: Dispatches Operations crews only with approval of System Dispatcher May move or assign new related tasks to individual Meter Technicians in area of assigned travel for the day Logs all radio calls for progress and emergency tracking Radio Operator is primary radio contact for daily radio traffic

Emergency Use “Mayday, Mayday, Mayday” Employee emergency announcement “Emergency, Emergency, Emergency” Public emergency announcement Be calm and deliberate Repeat entire message for confirmation Record critical details of message Delay all lower priority radio traffic

Other Radio Safety Measures Emergency numbers Radio operator’s log Crews report moves enroute Daily Operations Schedule Review Procedures periodically Courtesy

Keep up the Good Work!