Sohar University Quality Unit

Slides:



Advertisements
Similar presentations
Radiopharmaceutical Production
Advertisements

best practice project management methodology ©Platinum Services Group Limited What is XPRODi ?
Configuration Management
Document Control DAP Quality Conference May 12, 2008 Debbie Penn.
Recordkeeping for Good Governance Toolkit
How to Document A Business Management System
IMS Systems Analysis and Design Communication and Documentation: Additional Notes on Written Reports.
RVSPUG Presentation August 27, 2008 Nicole Bird.  A Document Workspace enables you to collaborate on draft documents with selected coworkers. If documents.
Microsoft Visual Source Safe 6.01 Microsoft Visual Source Safe (MVSS) Presented By: Rachel Espinoza.
Examine Quality Assurance/Quality Control Documentation
LOGO AA Roundup March 30, Can we have a copy of your procedures? The first question the auditor’s ask:
Instructions and forms
Chapter 7 Database Auditing Models
Guidelines 4-6 Developing a file plan for government agencies Tuvalu Government Filing Manual Funafuti, Tuvalu June 2013 There are three guidelines in.
1 European Conference on Training Strategies Kieran Cox -NSAI Education & Promotion-
By: Farzad Dadgari Soil and Environmental Specialist SWHISA.
15 Maintaining a Web Site Section 15.1 Identify Webmastering tasks Identify Web server maintenance techniques Describe the importance of backups Section.
Section 15.1 Identify Webmastering tasks Identify Web server maintenance techniques Describe the importance of backups Section 15.2 Identify guidelines.
Developing an accessibility strategy. In this talk we will discuss an accessibility strategy an accessibility policy getting started - steps to consultation.
Knowledge Management Tools in Practice: Implementing a Document Management Solution Session #4097 VISN 2 Knowledge Management Office Kim Nazi Knowledge.
State Records Office of Western Australia.NET Proof of Concept Project Slideshow: Prototype Online Disposal Authority/Recordkeeping Plan System Project.
Word Lesson 13 Sharing Documents Microsoft Office 2010 Advanced Cable / Morrison 1.
Implementing the Standard on digital recordkeeping.
Database Security and Auditing: Protecting Data Integrity and Accessibility Chapter 7 Database Auditing Models.
D1.HGE.CL7.01 D1.HGA.CL6.08 Slide 1. Introduction Design, prepare and present reports  Classroom schedule  Trainer contact details  Assessments  Resources:
(Spring 2015) Instructor: Craig Duckett Lecture 10: Tuesday, May 12, 2015 Mere Mortals Chap. 7 Summary, Team Work Time 1.
ABSTRACT Title: Developing National Formularies Based on the WHO Model Formulary Authors: Tisocki K 3, Laing RL 1, Hogerzeil H 1, Mehta DK 2, Ryan RSM.
NetTech Solutions Microsoft Office Word 2003 Level 3 Instructor: Richard Fredrickson.
Developing Policy and Procedure Management System إعداد برنامج سياسات وإجراءات العمل 8 Safar February 2007 HERA GENERAL HOSPITAL.
© 2010 Health Information Management: Concepts, Principles, and Practice Chapter 5: Data and Information Management.
BSBPMG507A Apply Communication Management Techniques 10.3 Distribute Information The process of making relevant information available to project stakeholders.
Topic 5 Initiating a project
1 © Xchanging 2010 no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging. MOSS Training – UI customization.
Due Process – ISSAIs and INTOSAI GOVs Roberto José Domínguez Moro Superior Audit Office of Mexico INTOSAI Working Group on Public Debt June 14, 2010.
Project management Topic 8 Configuration Management.
Text2PTO: Modernizing Patent Application Filing A Proposal for Submitting Text Applications to the USPTO.
WHO - PSM Basic Principles of GMP Documentation - Part 1 Workshop on GMP and Quality Assurance of HIV products Shanghai, China 28 Feb - 4 March 2005 Maija.
KEEPS – a system for UELMA preservation and security
Evaluating Internet Sources
Helping Yourself in PD2 SPS Spotlight Series July 2015.
Developing a Compliant and Instructionally relevant IEP
Use Cases Discuss the what and how of use cases: Basics Benefits
Working in Groups in Canvas
The Organisation As A System An information management framework
(Winter 2017) Instructor: Craig Duckett
Global Grid Forum GridForge
ASHRAE Authoring Portal
ASHRAE Authoring Portal
Training Course on Integrated Management System for Regulatory Body
Section 15.1 Section 15.2 Identify Webmastering tasks
Objectives Explain the changes in Release 4.23 that are specific to Higher Education Provide a walkthrough of the streamlined HE assessment process.
OPERATE A WORD PROCESSING APPLICATION (BASIC)
Chapter 10 Development of Multimedia Project
Increased Efficiency and Effectiveness
Dissertation Course – Day 4
Evaluating Internet Sources
Practical guide to build Modern Intranet sites with SharePoint Communication Sites Asish Padhy.
Post 16 Return SEPTEMBER 2012.
Instructor: Craig Duckett
Digital Stewardship Curriculum
How did we do it? Case examples from AIC
Comp 20 - Training & Instructional Design
Teaching Someone to do Something
The Revised Common Rule
Post 16 Return SEPTEMBER 2011.
15. Step 4.1 Formalize, communicate & engage
Assessment of quality of standards
Metadata on quality of statistical information
USOAP Continuous Monitoring Approach (CMA) Workshop
Teaching Someone to do Something
Presentation transcript:

Sohar University Quality Unit Good Documentation Prof (Dr) Yogesh Kumar Sinha 11 November 2008

Structure Purpose of good documentation Why good documentation? Doc & Quality Control Quality Controlled documents Types of document Document Development stages Doc information Doc review Version control Doc dissemination & feedback

Purpose of Good Documentation Primary purpose of good documentation is to help users perform the work as efficiently as possible. It includes: Overcoming problems Understanding tasks Making decisions Performing tasks more efficiently Examples: Good V/s Bad Documentation

Why Good Documentation? because Oral tradition has got no legal tenability. Move beyond tacit knowledge Documents increase in importance in large organisation. Important messages are conveyed consistently, clearly and accurately. Provides an evidentiary trail.

GD and Quality Control NEED to adopt a best practice system for the management of certain documents. enabling full auditing of certain documents: creation, retrieval, withdrawal good quality control over the currency and adequacy of published documents

Quality Controlled documents Some documents require a high level of control. Documents that benefit from control, include: Policy documents; Guideline documents; Procedure documents; Forms; and Manuals.

Types of Documents There are many types of important documents. Policies tell us what ought to be done. They take many forms,, such as bylaws, decrees, rules, etc.. Procedural manuals tell how things ought to be done. They provide step by step instructions on how to implement (deploy) a process.. Guidelines provide ideas and options on how things could be done. They are not strict rules. All are essential components of the “Approach” (in ADRI)

Document Development Stages 1. Identify the need. 2. Benchmark solutions. 3. Draft document. Use the appropriate tools. 4. Consult with stakeholders. Make it real ! 5. Revise the draft (and get it proof-read or edited). 6. Get the document Approved. 7. Disseminate the document effectively. 8. Monitor the effectiveness of the document. 9. Review and revise the document periodically.

Document Information the name of the document, To institute any system of document control we need a certain level of information about each controlled document. This information includes: the name of the document, the author or authorised person to amend, a brief description of contents or purpose of the document, who authorised its publishing, the date of that approval to use, an assigned review period, and the date of the next review. We also need to track all amendment details to the amended document.

Document Review documents can remain effective if they are regularly reviewed for accuracy and validity. Document Review Period Policy 2 Yearly Guidelines 2 Yearly Forms Yearly Manuals Yearly Procedures Yearly

Version control Documents change over time. Each time a new final version is approved it should have a new version number (v1, v2, v3 etc.) Each time a new draft version is circulated it should have a new version decimal number (v1.1, v1.2 etc.) All versions, draft or final, should be dated!! File names and dates should be on every page (e.g. in the footer). Pages should be paginated (using “Page X of Y”) Link to AQH

Version numbering 1.0 21/11/97 Tom Roche Version Date Authorised Officer Amendment Details 1.0 21/11/97 Tom Roche Original issue of xxxx guidelines. 1.1 15/05/98 Add policy/ procedure section to existing guidelines, and an appendix of forms. 2.0 10/02/99 Major revision to combine policy and guidelines sections together with a new index 2.1 4/03/99 Change to Appendix to reflect removal of form 6

Document Dissemination A version has not really been updated until it has been disseminated. Use multiple methods of dissemination, but make sure all versions are the same. For “controlled” documents, do keep a list of recipients. Whatever method of dissemination you use, there must always be a “master copy” which is the official, legally-binding version. To be binding, it must be accessible. The web or an intranet is a good way to do this. Master copies should be “write-protected” by password. A document has not really been disseminated until you have had confirmation/feedback. Link to Microsoft Visual Sourcesafe

Link to important Documents Good Documentation Example Poor Documentation Example Academic Quality Handbook Sohar University Principles Microsoft Visual Sourcesafe

This PowerPoint presentation was created by Professor Yogesh K Sinha Acting Quality Assurance Manager Sohar University © Nov 2008