2018… PaperCut 18… Coincidence?   PaperCut Job Ticketing Overview Who needs Job Ticketing? Workflow How it’s Licensed Requirements How to get a trial Getting a Job Ticketing Quote Installation and Support Release Highlights & Enhancements Trivia Question

PaperCut Job Ticketing | Overview   PaperCut Job Ticketing is utilized by production print and fabrication lab operators to allow users to submit orders online through a web-based interface. Once the order is placed, operators can manage the job from their very own web interface. Using a customizable workflow process, they can: Track a job from submission and payment through delivery back to the customer

PaperCut Job Ticketing | Overview   Track and control production printing, 3D printing, laser cutting or any other service offered through the Print Room/FabLab Easily charge jobs to personal or shared accounts Customize your workflow and track all jobs in your queue Allow orders to be placed online, with guided forms

PaperCut Job Ticketing | Vertical Landscape

PaperCut Job Ticketing | User Workflow PaperCut Login PaperCut User Dashboard Login to your PaperCut Dashboard Select Print Room/FabLab on the left

PaperCut Job Ticketing | User Workflow User’s Print Room Dashboard Place New Order Place new orders and monitor the status of existing orders and announcements. Select document details plus payment and delivery methods.

PaperCut Job Ticketing | Print Room/Fabrication Lab Workflow Operator Dashboard Job Detail/Instruction Quick glance at all production jobs Job details and Operator instructions

PaperCut Job Ticketing | Print Room/Fabrication Lab Workflow Payment Method Completion/Delivery Notification Charge job to users account Notify user of ready for pickup

PaperCut Job Ticketing | Licensing   PaperCut Job Ticketing is Licensed per Room No Volume Discounts… Yet One Price - Education, Commercial, & Professional Standard Product - No Tiers Each Room has its own… URL | Contact Information | Workflow | Products | Orders

PaperCut Job Ticketing | Current Requirements Windows Only English Only No Customized Branding PaperCut 18 Only

PaperCut Job Ticketing | Trial   http://www.acd-inc.com/forms/papercut-trial-request/ What does a trial include? Project Management Installation of Software 1 Room Setup Two Customized Print Room Templates One Hour of Training If there is a need for more than two templates, ACDI will quote assist hours on a per template basis There’s a charge for a Job Ticketing Trail. Please contact your ACDI representative for more details.

PaperCut Job Ticketing | Quote http://www.acd-inc.com/forms/quote/ Easy peasy, we’ve made the process a simple as possible. No separate form, nothing new, just the same ACDI quote form you’ve come to know and love. What will you need to know to get a Job Ticketing Quote? Number of rooms Number of Templates 5 out of 5 Print Room Managers give PaperCut’s Job Ticketing a flaming Thumbs Up!

PaperCut Job Ticketing | Installation & Support   ACDI Professional Services is currently required. ACDI cannot support a dealer-installed Job Ticketing installation unless the reseller has attended an ACDI Advanced Training Class. (http://www.acd-inc.com/advanced-technical-training/)

PaperCut 18.0 | Release Highlights   Various bug fixes plus support for Canon C256 & C356 New MFP Application with an updated User Interface for HP OXP devices HP device types renamed for both setup and ordering Support Compact PDFs with Konica Minolta Latest InePro SCR708 RFID reader for Ricoh SmartSDK now supported Display French properly on Toshiba devices Toshiba V3 supports custom message on login screen PaperCut 18.0 | Enhancements   GDPR print management, data privacy and security compliance: To comply with Europe’s “Right to be Forgotten”: - A new Privacy Option has been added to configure the time period after which user-identifying data elements of print jobs are permanently redacted from the Job Logs page. This includes Document Names of print jobs and thumbnail previews and spool files of archived print jobs. - The server command permanently-redact-user-data has been enhanced to redact the Document Names of cancelled or expired print jobs on the Job Logs page. Security: When a print server is detected as being offline, all its held print jobs (pending release) are now hidden and cannot be released until the print server is back online. Linux and macOS (CUPS): Added more options to the configure-cups script when run from the terminal (list all available printers, add or remove individual printers).

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