Hans Hesse VP E-Vouchers “A Cashless Africa” Calum McGregor Business Analyst Mobile Delivery & Tracking System

Reasons for Implementing an Electronic Voucher System: Logistical challenges in clinics Insufficient storage facilities in clinics More flexible pick-up for beneficiary Utilization of the market Greater opportunity for handover to government

Timeline of the Mobile Delivery & Tracking system: EventMonth/YearNo. of Months Initial discussionsJune Signing of development contractApril Test runSeptember PilotNovember Full scale roll-outApril Project closureFebruary 2011 Total =33 months

Any Bank Any Network Any Sector Any Recipient “A Cashless Africa”

Money Transfers Send money instantaneously via mobile phone from person to person Payments Process payments in bulk to clients with bank accounts and to (the vast majority!) without. Electronic Vouchers Use a scratch for flexible payments and subsidy delivery Stock Ordering Retailers can order suppliers using a mobile phone while suppliers track and manage orders

Jan-Mar Actual

Project Overview: Final figures Number of households receiving one or more voucher52, 846 Number of vouchers collected281, 222 Number of vouchers redeemed276, 194 Redemption rate98% Number of participating health clinics70 Number of retailers69 Amount electronically paid to retail agentsUSD$4, 526, 073

WFP’s Successes and Challenges: SuccessesChallenges Real time payment to retailers Real time tracking of outputs Internal change management Over 275, 000 vouchers redeemed Service Provider understanding Programme Service Provider capacity to deliver Getting Programme to understand they must work with the market (new ideas, old thinking)

Mobile Delivery and Tracking using electronic Voucher Scratch Cards Questions ?

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