Business Communication Dr. Aravind Banakar –

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Business Communication Dr. Aravind Banakar –

Business Communication CASE STUDY (20 Marks) in business can be used for intra company communications, marketing purposes and coordinating with business partners, suppliers and customers. Some common advantages of business over traditional mail or telephone communications are cost reductions, lower overhead and speed. software is available for every size business, allowing for customized business and employee interactions. Communicating by is almost instantaneous, which can enhance communications by allowing for quick dissemination of information and fast response to customer inquiries. It may also allow for quicker problem solving and more streamlined business processes.

As a result, small business owners can accomplish more in less time. reduces geographic and time zone barriers for businesses. Employees or contractors from around the world can communicate, regardless of their location. Likewise, customers can send sales questions and support requests by based on their own time zone schedules. lets businesses market to targeted audiences. Customers can opt in to receive communications about products they own, sales or new items. Customers who receive targeted s based on their preferences are likely to be more receptive. marketing can also target customers based on their status with a business. For example, a business can tailor messaging to new customers, existing customers and repeat customers. can help increase productivity. Business owners can communicate with established distribution lists, automatically forward information based on a topic, or send information to specific individuals as needed.

Most software provides customization features you can tailor to the type of work performed, volume of daily messages and the needs of the worker. Effective use can reduce reliance on face to face consultations and meetings. Moving communications from physical mail to can result in significant savings in postage costs, shipping supplies and employee resources. Businesses can also decrease customer service support costs by focusing on customer support options rather than phone based services.

Answer the following question. Q1. Discuss on “ is a cost effective business communication tool”. Q2. Explain the advantages of in business communication.

Global Study Solutions Dr. Aravind Banakar –