"Uberize" Your Remote Equipment Using Industry 4.0 for Disruptive Change
What do we mean by “Uberize”? Simplify the process Reduce Cost Improve the Customer Experience
Uberize Your User’s Experience Information at your fingertips No need walk to the machine to see alerts on Operator Panel No need to stand in an unpleasant or noisy environment to analyze issues Receive email, text, or push notifications Links to live dashboards, historical trends, alarm history View multiple sites with a single login Uberized Alarm Analysis Alarms on Traditional OI
Uberize Tech Support Cloud support advantages Hosted applications fully supported Grant temporary access as needed Remote PLC programming Streaming video or snapshots of site PC Smart Phone Cloud Server Secure Gateway
Uberize Data Flow Enterprise Software Connectivity Reorder consumable products Track customer orders Batch recipe downloads Bill for machine usage or consumption Track maintenance tasks and operation for warrantee purposes Track product genealogy MES MMS ERP Cloud Server Secure Gateway
Uberize Quality and Productivity Custom Reporting Options Track daily production and quality totals Analyze cost of raw materials and energy costs Compare settings and results between sites Diagnose common failure modes Diagnose common user errors or misuse Dollarization – calculate your ROI and improve it!
Uberize Downtime Reduce or Eliminate Equipment Shutdowns Reactive Maintenance – Identify and diagnose quickly Predictive Maintenance – Fix problems before they occur Downtime with drill downs by product type, site, climate… Track whether customers performing required maintenance Track how customers are using equipment Use remote connectivity for online troubleshooting/repair Sell extended warrantees Sell service contracts
Chemical Seed Treatment System Previous Solution Chemical coating process for seeds Chemicals used are hazardous and extremely expensive Previously measured by hand and mixed on site Chemical recipes vary based on seed type and environmental factors Very short applications season means running out of coating chemicals would have a huge financial impact for the farm
Vendor Hosted Information System Chemical Seed Treatment System ERP PBC Vendor Hosted Information System Shipment/Inventory Status Machine Alerts (email) Batch/Point of Sale Information Inventory Status Software Updates Batch/POS Batch/POS Machine Alerts Replenishment Equipment Service Rep. Replenishment Orders (email) Batch/POS BI B56 CRM Customer Service Rep
Chemical Seed Treatment System Uberized Operating Costs Automated chemical measurement means less wasted chemicals Vendor managed inventory prevents chemical costs from being a barrier Uberize Your User’s Experience No exposure to chemicals No time consuming measuring and mixing Uberize Your Customer’s Information Inventory alerts and alarms via text and email Automatic reordering is quick and accurate Uberize Quality Accurate measurements automatic recipe downloads
Predictive Maintenance Customer Needs Eliminate Downtime Monitor motor vibration, temperature, current Receive Alerts to potential failures before they cause a shutdown
Feed Extrusion Process Customer Needs Reduce Downtime Improve Quality Understand How the End Customer is Using the OEM’s Equipment Compare site to site, customer to customer, etc. Remote Monitoring? Cloud Hosting? Web Publishing? We just want an app!
Feed Extrusion? We Have an App For That!
Will Customers Let You Connect? Bob Sue Joe Bob, Joe, Sue Typical VPN Architecture Site A Site B Site C Why VPN is not the answer VPNs connect a user to a network Firewalls need to limit access Incoming firewall security hole IP Address conflicts between sites No Central User Management Users must be configured at every site Users connect to one site at a time
A Cloud Hosted Architecture Cloud Hosted System Benefits of a Hosted Solution Each remote sites connects out to server SSL/TLS security certificates AES encryption Central User Management Single login grants access to all authorized sites Password rules and expiration enforced Privileges easily granted or revoked Audit Trails Two factor authentication IT Friendly No network browsing No firewall holes No incoming connections accepted Bob Sue Joe Bob, Joe, Sue Site A Site B Site C Typically no changes to local IT policy Typically no modifications by local IT
Presented by rramac.com info@rramac.com (844) 4RRAMAC Tom Craven VP of Product Strategy tcraven@rramac.com 763-248-0926 rramac.com info@rramac.com (844) 4RRAMAC