Build It and They Will Come: SharePoint 2013 User Adoption Stacy L. Deere-Strole

Thank You Sponsors! GOLD SILVER BRONZE / PRIZES

Join us for SharePint after the event @ 5:30pm 6982 Financial Dr. and don’t forget to submit feedback after each session for your chance to win great prizes at the end of the day! https://www.surveymonkey.com/r/spstoronto2016 Thank you! Toronto Enterprise Collaboration User Group Change Management, Governance, SharePoint, Office 365, Yammer, PowerBI, etc http://www.meetup.com/TSPBUG/ Toronto SharePoint Users Group http://tspug.com/

sdeere@focalpointsolutions.co http://spmindmelt.focalpointsolutions.co

WIN ME!

Don’t Reinvent The Wheel http://fasttrack.microsoft.com

Fun Facts Nationals Park – 611M Great American Ballpark – 290M Citi Field – 900M Oakland Coliseum – 25.5M Marlins Park – 550M Angel Stadium – 24M Chase Field – 354M Dodger Stadium – 23M Safeco Field – 518M Fenway Park – 650K PNC Park – 216M Wrigley Field – 250K Turner Field – 209M Yankee Stadium – 1.5B

Agenda The History Where Did We Start? Project Kick-off? Discovery Recommend & Build More Statistics Following Up Initiatives

Where Did We Start? Initial Meeting Introductions Review Scope of Project Learn Company Culture Learn How They Communicate Provide Governance Template Agreement to “Step out of your comfort zone”!

Very lower user adoption & understanding of SharePoint Where Did We Start? Very lower user adoption & understanding of SharePoint Central Admin, App & WFE SQL

Where Did We Start? Riverfront Stadium

Project Kick-Off Identify & Approve Timelines Review Process for Discovery Sessions Who to Invite Types of Questions Ensuring Interaction The Promises!! Follow-Ups Tour the Company Formal Communication Plan Executive Sponsor Meeting\Involvement Getting to know the company & business

Project Team Identify Team & Roles Executive Sponsor Project Manager Get to know and bond with team members. Learn their strengths & weaknesses… Identify Team & Roles Executive Sponsor Project Manager IT Support Site Owners Consulting Team

Discovery Getting Honest Responses Provide leading questions… When they state “I wish it could do x” let them know it can. If time at end of day I’ll show you. Discuss Full Project Involvement Executive Sponsor – Step In show support Communication SDPS Assessment

What Did We Discover

Discoveries Nobody Trusts The Data Duplication of All Major Processes Duplication of Data No Understanding of Automation\Forms No Standardizations (Browsers, etc.) Don’t Trust Reporting No SLA’s of any kind Location inability to utilize tools Really only use the site for forms… Aware there are better ways… Graphic Request – Not a true request Communication seemed to be a bad word No Formal Training Contributor Permissions to All Sites No Governance Nobody Aware of Permission Issues

78% 2010 Statistics 38,301 Page Views 78% - Portal Site and Graphic Request

SharePoint 2010 Portal

Site Architecture

Site Architecture http://portal.domain.com/sites/budgets

Site Architecture http://portal.domain.com

147

Still missing full AD Integration Search Statistics Still missing full AD Integration All Sources Local People Local Sites

Quotes Keeping Us Moving Forward “The historical sense involves a perception, not only of the pastness of the past, but of its presence” ― T.S. Eliot, Four Quartets “Disregard for the past will never do us any good. Without it we cannot know truly who we are.” ― Syd Moore

I HAVE ALL THIS INFORMATION… NOW WHAT???

Here’s where the fun and the hard work pays off.

New Architecture

Design Decisions

Design Decisions

In-Line with Building a Baseball Stadium

Sites, Navigation, Databases Oh My! Web Applications Site Collections Navigation Content Databases Managed Metadata Quotas

The Source Business Intelligence Center Resource Center IT Knowledgebase Report Center Search Center

Team Sites

17

Site Architecture & Topology

Quotes Killing a Project Before it Starts “This Totally Goes Against Our Culture!” ― Anonymous

The Source

Usage Statistics (8 Months) Resource Center Usage Month Hits Unique Users 2014-09 4453 454 2014-10 2082 231 2014-11 596 68 2014-12 961 143 2015-01 930 119 2015-02 553 78 2015-03 1802 150 2015-04 9366 666 The Source Usage Month Hits Unique Users 2014-02 55 2 2014-03 3695 416 2014-04 7243 1077 2014-05 7115 1317 2014-06 7950 1320 2014-07 384 56 2014 -08 2014 – 09 21468 859 Design Usage Month Hits Unique Users 2014-02 50 6 2014-03 117 24 2014-04 170 52 2014-05 171 72 2014-06 220 84 2014-07 3 2 Marketing Usage Month Hits Unique Users 2014-02 21 2 2014-03 86 26 2014-04 100 50 2014-05 206 67 2014-06 294 99 2014-07 8 4 2014 -08 2014 – 09 166 46

Usage Statistics (1Year) Resource Center Usage Month Hits Unique Users 2014-09 4453 454 2014-10 2082 231 2014-11 596 68 2014-12 961 143 2015-01 930 119 2015-02 553 78 2015-03 1802 150 2015-04 9366 666 2015-05 6121 557 2015-06 9345 722 2015-07 14266 867 2015-08 18741 903 2015-09 5916 490 Marketing Usage Month Hits Unique Users 2014-09 166 46 2014-10 113 29 2014-11 41 7 2014-12 92 20 2015-01 50 17 2015-02 21 2015-03 68 19 2015-04 173 67 2015-05 161 53 2015-06 191 66 2015-07 187 72 2015-08 259 74 2015-09 165 52

Usage Statistics (1Year) The Source Usage Month Hits Unique Users 2014-09 4453 454 2014-10 2082 231 2014-11 596 68 2014-12 961 143 2015-01 930 119 2015-02 553 78 2015-03 1802 150 2015-04 9366 666 2015-05 6121 557 2015-06 9345 722 2015-07 14266 867 2015-08 18741 903 2015-09 5916 490

Never Forget to Follow-Up Training Developers, End Users & Site Administrators Governance Phase 2 (Backlog) Communication Responsibilities & Roles Provide Tools

Now What? Automation is a Directive Internet Site Convertion to SharePoint Technology Standardization Selling Product Online!! Governance All Locations are Equal Going Mobile Additional Environments

Feedback Training Still Needed Accessing & Getting too Information much easier. Navigation Has Elevated Communication Has Elevated Performance Excited about Automation IT & Strategic Planning are more plugged into the Organization & our needs Critical Date Calendar has really drawn departments closer together.

Great American Ballpark

User Adoption Quick Win Corporate Directory Skill Searching Specialize for your organization Get to know your co-works Meeting Preparation Company & Team Bonding System Integration (HR Systems, AD, CRM, etc.) Free up that Administrative Assistant!!

Out of the Box By Default Full Name Title Department

Customized Corporate Directory! Template Includes: Extension Mobile Phone Position Location Email Address

My Thank You Building a Corporate Directory in Under 10 Minutes http://spmindmelt.focalpointsolutions.co/sharepoint-corporate-directory-in-under-10-minutes-woot/ Item_Person_Updated: Item_Person_Updated2:

Different View

Want this too? HTML & CSS File Insert the .html file in /catalogs/masterpage/Display Templates/Search On People Search Page, Edit the Core Results Web Part Change Default Template to People Item (Custom) Upload .css file to the Style Library (Must have publishing enabled). Site Settings, Look & Feel, Master Page, Alternate Stylesheet and attach .css file uploaded. http://en.share-gate.com/blog/corporate-directory-sharepoint-search

THANK YOU & See you next year! Join us for SharePint after the event @ 5:30pm 6982 Financial Dr. and don’t forget to submit feedback after each session for your chance to win great prizes at the end of the day! https://www.surveymonkey.com/r/spstoronto2016 Thank you! Toronto Enterprise Collaboration User Group Change Management, Governance, SharePoint, Office 365, Yammer, PowerBI, etc http://www.meetup.com/TSPBUG/ Toronto SharePoint Users Group http://tspug.com/

THE WINNERS ARE?

COMPANY: http://focalpointsolutions.co @sldeere www.linkedin.com/in/stacydeere/ https://www.facebook.com/focalpointsolutions sdeere@focalpointsolutions.co Stacy Deere-Strole BLOG: http://spmindmelt.focalpointsolutions.co COMPANY: http://focalpointsolutions.co