Seminary of Combine of Italo-Ibero American Libraries (SCIBILLA) Celebrating Eight Years of Partnership with Capes, promoting Scientific Scholarly Research Throughout Brazil Jeff Clovis Director, Customer Education & Sales Support Thomson Scientific Academic & Government Markets Sept. 11, 2007

Overview Introduction Capes & Thomson Scientific: History of Our Partnership Thomson’s Commitment to Innovation New ISI Web of Knowledge Platform: The New Face of Research In this short presentation I want to summarize the long eight year partnership between Capes

Thomson Scientific Who we are Helping R&D Professionals Leading provider of integrated information solutions to professionals engaged in scientific research and innovation Helping R&D Professionals What our customers want… Customer trends clearly show that organizations like yours are moving toward more integrated information solutions and are asking providers to offer ever broader portfolios of resources and services Flexible, cost-effective solutions that enable you to make better decisions faster Integrated workflow tools Information “faster, better, cheaper” High quality products & service Accelerate research and development Innovate Learn from history Accelerate drug development and commercialization

Introduction Continuing our Partnership Alignment of vision and direction Our partnership strengthens us both Capes helps Thomson set standards for scientific research Web of Knowledge renewal The New Face of Research Includes Century of Science Track scientific turning points Identify relevant historical achievements Determine future direction of research We are delighted that you have renewed with Thomson Scientific for a four-year period. We will do all we can to maximize your investment in us. We look forward to working with your new Director General, Eulalia Perez Sedeño, and continuing to work with Jose Baez, (Chief of Program and Studies), an important member of the Academic & Government strategic advisory board. Our vision and direction are in complete harmony with your goals and we have seen our partnership strengthened over the past five years. Our partnership has made us both stronger; you have helped us set the standards for scientific research. We are especially excited that we have been given the opportunity to further enrich Spain’s retrospective searching capabilities with core scientific literature found in our Century of Science. The Century of Science collection expands Web of Science® to include the most important scientific bibliographic and cited-reference data from 1900 forward. Research archived through Century of Science lets users track scientific turning points, identify relevant historical achievements, and determine future directions of research.

Capes & Thomson Scientific: History of Our Partnership Timeline 2000 – Thomson Scientific’s relationship with the Capes Consortium begins by initially offering access to 3 editions of the Web of Science back to 1973, to 67 new academic and research institutions throughout Brazil 2001 – Capes invested in historical data by purchasing Web of Science backfiles, from 1972 to 1945, in order to provide deeper retrospective data access to these 67 institutions throughout Brazil 2002 – Capes added 31 new sites to the Capes Consortium, totalling 98 sites, having access to Web of Science Capes also signed a new agreement to provide access to DII – Derwent Innovations Index (Patent Database), to the 98 participating members of the Capes Consortium 2003 - Capes added 29 new sites to the Capes Consortium, extending the access of Web of Science and DII to these new participating members of the academic and research community in Brasil, totalling 127 sites 2004 – Capes cancelled DII – Derwent Innovation Patent Database, for all 127 sites 2005 – Capes consortium signed a new three year agreement, to reinstate access to Derwent Innovations Index back to 1963, for all 127 sites of the Capes consortium 2006 – Capes added 15 new sites to the Capes Consortium, by extending access of Web of Science and DII, via ISI Web of Knowledge Platform, totalling 142 sites 2007 – Capes multi-year agreements, for Web of Science and DII are up for renewal. Capes is now one of our largest consortia worldwide, comprised of 142 sites. . Thomson Scientific’s relationship with Spain began with many universities using our data individually. By 2001, the year of FECYT’s founding, several purchasing groups within Spain’s regional consortia had already invested in the Web of Science. Then, in 2004, FECYT consolidated Spain’s investment, and provided the nation’s entire scientific community with new products, tools and solutions available within the ISI Web of Knowledge. Prior to doing this, FECYT gathered input from several of the highest-level researchers and research groups, studied other consortia models and used evaluations from external independent consultants. FECYT has been one of the premier groups worldwide to have embraced our vision for a top research platform, by providing not only the complete set of journal literature through Web of Science and Century of Science, but also supplying patent, proceedings and chemical data, and evaluation tools for their patrons. FECYT is one of our most honored customers worldwide. Our relationship continues to grow, as we share a vision of providing outstanding resources to all of Spain’s research institutions.

Thomson Scientific - Commitment to Innovation How Thomson Scientific can help Capes meet its research goals Support goal of increasing usage and scientific productivity Unlimited simultaneous users Customer Advocate Group Year-round training program Site training WebEx BrainShark – 24/7 available automatic suite of recorded training materials Intuitive design of New Face of Research Provide additional resources to the entire scientific community Additional SSCI journals Review of SCIELO Journals Supplemental resources included with your subscription Medline EndNote Web The solutions that your users will access through the ISI Web of Knowledge are very much in line with the research goals that FECYT has shared with us. You have expressed a goal of increasing usage and, therefore, scientific productivity. To better meet this goal, Thomson Scientific provides: Access to unlimited scientific and scholarly users. Access to a Customer Advocate Group—a team designed to work with you to make sure you are making the most of ISI Web of Knowledge, and addressing any questions you may have in your native language. Access to year-round, Spanish-language training programs. We will do everything in our power to ensure that all of your users are fluent in our products, and thereby, put them to best use. And, access to the intuitive new design of our of the ISI Web of Knowledge, the New Face of Research, which I will speak more about in just a moment. To ensure that the entire scholarly community has access to the best multi-disciplinary resources, we are: Continuously monitoring the scholarly literature to ensure that the best regional and international content are provided. There are now 72 Spanish journals in the Web of Science, and our coverage of journals from Spain is growing. And offering supplemental resources with your subscription, including: Medline – the premier database of biomedicine and health sciences, which covers the fields ranging from medicine and life sciences, to behavioral sciences, veterinary sciences, bioengineering, and much, much more. EndNote Web – the counterpart of our popular EndNote desktop product, EndNote. This new Web-based bibliographic service organizes personal reference collections and saves time normally spent retyping references for course work and publication.

ISI Web of Knowledge: The New Face of Research More than an upgrade … a completely new approach Launching this summer Designed through: collaboration with users at all levels – from novice to professional market research extensive usability studies A universal interface Intuitive design Ideal for users at all levels Feedback from initial usability tests “Easy to navigate and find information” “Well organized, nice design” “Clear presentation of results” New Face of Research demonstration The New Face of Research is not just another upgrade and its definitely more than just a new look. It is a completely new approach developed in close partnership with researchers at every level. FECYT will be one of our first customers to experience the New Face of Research, beginning this summer. The New Face of Research boasts an impressive one-size-fits-all interface – intuitive enough for a novice user, but advanced enough to meet the needs of the most seasoned researcher. We designed this interface based on user feedback, and through extensive market and customer research. Initial usability tests have been conducted over the past 18 to 24 months, and initial feedback has been overwhelmingly positive. Among the positive feedback we have received, users have said of The New Face of Research: It is easy to navigate and find information It is well organized and nicely designed It clearly presents the search results It makes analysis and filtering of results that much easier We are confident customers will be very pleased with its advanced capabilities and ease of use, and the value we’ve added for their investment. You will be able to see the New Face of Research a bit later in our program.

Serving a diverse, global customer base ISI Web of Knowledge serves: 20 million users from 81 countries worldwide Over 3,000 institutions 150,000 users every day ISI Web of Knowledge covers: 22,000+ journals, 31 million patents, 12,000 conference proceedings, 5,500 Web sites, 5,000 books, 2 million chemical structures, and scholarly Web content ISI Web of Knowledge features: Over 100 years of backfiles via the Century of Science ISI Web of Knowledge maintains: In-depth coverage from over 230 scientific disciplines We have shown that can depend on for long-term You have entrusted us with supporting research activities at your institutions. Today over 3000 institutions—substantial number in long-term subscriptions 20M researchers in 81 countries by latest count. B/C take resp seriously, continued evolution and innovation is mandate. Moving to next stage-- An even more versatile workflow solution based on rethinking of today’s research communities and based rogorously on user-focused design and development.

ISI Web of Knowledge: Enhance Scholarly Research Workflow 22,000 Academic Journals 100 Year Scientific Citation 31 million patents 60,000 Proceedings Institution Repository Write Analyze Cite while you write in Microsoft Word Automatic formatting citations 2,300 Journal Article output styles Speed Discovery Enable Innovation Analyze Data Mining Citation Analysis & Reports Scientific Indicators Performance Benchmark Not just “user centered” But workflow-based Understood through interviews with research all over world, through their eyes and I ntheir offices Don’t think they have workflow, but do How tasks Manage Citations Search Results Alerting Full-text

Jim’s Notes: Evolution of interface-- Back to 3K institutions and 20M New types of users, new generations, Starting in 2004, we began a massive program to understand all these users, existing and new—new because new types of inst entrusted WoK, and because new generation—digital natives/millenials. how they use digital environments, New Process of design—Know that today’s digital natives will be replaced tomorrow by a new generation—continually revisit—Institutional partners—keep pulse. Roadmap for new approaches—watch as new platform unfolds in 2007—2008 and beyond New interface, redesigned for all users, but not a “lowest common denominator”—uncompromising in integrity of records/metadata, and in attention of needs of each type of user—innovation pathways for each.

Student One-Click Search—doesn’t have to think about what searching Find some papers—refine—even if just knows she want “social sciences”—easy to see what to do. She knows its fasterthan wandering around Web search space One-click to full text Saves notes to ENW—integrated with WoK Outputs biblio in RTF format for word—that’s where her paper is We saved her valuable time that she can now use for texting. Can’t help her with the sleep part.

Default Search: “All Databases” -- all subscribed resources. For the Researcher And so the new interface presentation will be exactly the way users told us they want it to be. The final implementation was again reached after very lengthy user-centric studies, with many draft variations/versions between what exists today in ISI Web of Knowledge and the forthcoming ISI Web of Knowledge 4.0 Default Search: “All Databases” -- all subscribed resources.

Easily take advantage of all ISI Web of Knowledge resources made available by your university – the All Databases search Web of Science Zoological Record BIOSIS Previews

Common categorization schemes for use in refining results for multi-database searches. Refine by a variety of fields in addition to Subject Areas and categories.

Publication Date (default) First Author Source Title Publication Year Link to detailed descriptions of websites of interest, with links to the websites themselves. Sort all databases by: Publication Date (default) First Author Source Title Publication Year Notes: - Sort by “Times Cited” across all content. - Publication Date differs from the “Latest Date” sort within individual databases.

“Analyze Results”, a standard feature within all resources on the ISI Web of Knowledge platform, is now available for “All Databases” search results. Analyze by: Author Document Type General Categories Language Publication Year Source Title Subject Area

Researcher

Writing, Collaboration, and Publishing Topic Research Topic Research Topic Research Collaborator ID Grant Application Bench work & Documentation Analysis Collaboration Scientific Commun- ication Results Measure- ment If discovery may take many paths, the other aspects of his career have more easily discerned workflows—and he can depend on TS products in an integratedworkflow solution. MS Central—new functionality now in beta testing allows him to easily upload MS from EndNote, check/link references with WoS, search WoS from within MS Central He won’t know it is MS Central, but as publishers turn this on, will see it end to end until his paper is indexed and process begins again. ISI Web of Knowledge – multidisciplinary information from the highest impact research journals EndNote Web – new Web-based bibliographic management tool integrated with Web of Knowledge EndNote – the desktop bibliographic management standard for academic researchers and authors Interaction with MS Word – EndNote CWYW and Manuscript Templates with embedded XML Manuscript Central – automated, Web-based, article peer-review system used by top publishers

Collaboration RSS for the users Collaboration today goes way beyond one workflow—sets of tools incorporated— From shared bibloigraphy capabilities in EndNote and ENW To RSS feeds for Mashups and mobiles. To Web Services Gateways to integration into a variety of user communities. Our goal is not to control these emerging environments, but to aid participation. Integrates into researcher workflow – especially of “digital native”

Research Administrator Evaluate research for tenure, hire, etc.—on part of process—citation data should inform, not determine He (or his assistant)—or the researcher he has asked to prepare this for self— Will find the author Disamb. –check biblio, determine if fully complete, etc. Citation report Pub hist, citation hist, H Index, etc.

Research Administrator Comparative— Turn to ESI Flexible database of indicators and rankings— He will know can depend on these, because the major national assessment agencies do so, and he is using the same quality data. For more detailed understanding of his institution, he will turn, as he should, to the library, where the director has a new tool to help him—let’s look at Claudia.

Web of Science Data: the International Standard for Science Indicators US National Science Foundation Science and Engineering Indicators Has used Web of Science (SCI) data since 1972 European Union European Report on Science and Technology Indicators Has used Web of Science (SCI) data since 1994 France OST Indicateurs de Sciences et de Technologies Has used Web of Science (SCI) data since 1992

Specially designed algorithms restructure and transform the data into meaningful evaluation statistics for decision makers

Librarian and Information Professional Her users like the new interface—they don’t need as much training as on some other applications. Reduced Training Needs Quality Resources Now Easier to Use than Web User Satisfaction

Journal Use Reports Complete Collections Management The level at which the content of this electronic journal within your collection is being accessed. Again – fundamental and indispensable evidence of value. She has a new tool within Web of Knowledge— JUR Shows her holdings along with citation metrics, usage data, where her faculty are publishing, and what they are citing. Journal Usage

Journal Use Reports Metrics to Support Better Decisions Custom view of research output Citation activity analysis Reporting and export modules This new tool also enables her to establish profiles that show Research patterns at the University— What researchers at the different schools are publishing. And, if she chooses, how they compare with researchers other like institutions. The VP Research is impressed with these new capabilities.

Repositories and Portals RSS for the library Custom data sets Web Citation Index Web Services Gateway She’s also building a repository— TS WoK helps with RSS feed of new publications—ready for posting on her Web site Analysis of coverage in her repository in comparison to others—WCI. Special metadata feeds to jump-start her submissions process. Web Services Gateway to integrate with her library portal

Seminary of Combine of Italo-Ibero American Libraries (SCIBILLA) Celebrating Eight Years of Partnership with Capes, promoting Scientific Scholarly Research Throughout Brazil Thank you! Jeff Clovis Director, Customer Education & Sales Support Thomson Scientific Academic & Government Markets Sept. 11, 2007