JOE Finizio - Vice President Sales & Marketing BRIAN Ellery - Vice President Software Engineering JAY Shavitz - Product Manager
Introducing
National & Global Companies Independent Restaurants Extend your Market When do you sell duet ? Important Question… What does the customer need for their business? RM Continues as ASI’s Core Product Duet opens doors and a new markets tier RM and Duet offer a best of both worlds Traditional Full Featured product Tablet/Cloud MOST IMPORTANT ! Local, Experienced, Trusted Resellers National & Global Companies National Chains Regional Chains Independent Restaurants Do you Sell RMPOS or Duet/ Customer Requirements come first
National & Global Companies Independent Restaurants Market Potential 526,000 Restaurants 236,000 Full Service 228,000 Limited Service 56,500 Snack and Beverage 6,000 Cafeterias, Buffets RMPOS… Tier 3 & 4 477,000 Locations with 10 or less Employees Duet Tier… Tier 4 & 5 300,000 Locations with 5 or less Employees National & Global Companies National Chains Regional Chains Independent Restaurants New Opportunities with Duet Continued Opportunities with RMPOS
National & Global Companies Independent Restaurants The distribution landscape for duet ? Why ASI resellers well positioned to be successful with duet National & Global Companies National Chains Regional Chains Independent Restaurants Traditional POS Competitors Traditional Client Server POS – what are they doing with Cloud It’s expensive and complex to do it right Fade away or be purchased by a processor looking for MIDs Event the big companies are being absorber because they can’t adjust Dell buying EMC NCR’s acquisitions Oracle buying MICROS Heartland ongoing buying spree Creates opportunities New tablet entrants – Funding, stability, industry knowledge We now have modifiers! Story from Epson conference - is it commercial Friend at Toast – taking our lots of product Where Resellers and experience prevail ETA story – POS understand operations Table Service – manufacturing plant and retail store… not a calculator Local support and service verses Call to action Get up tot speed Get savvy on the products and technology Trianing at the conferece New Tablet competitors
Next Steps for ? Development Continues is an evolutionary product platform Break-Out Sessions Selling Programing Fulfillment First phase of duet will have limited payment options As will many of the other POS product in the market today
Great Development Team
BRIAN Ellery - Vice President Software Engineering
Agenda Duet, More Than an App, A Capability The Team Benefits of the Cloud Amazon Inside No Connection? What Happens Next. Failover Modes Revisited Duet EMV Other Duet Topics Traditional Product Development
Duet - More Than An App
Duet Team Kevin Yochum Steve Daly Ahmed (Medi) Ahmedov Jong Ahn Michael Moore (.5) Archna Gupta (.5) Julian Chakarov Chandra Kancherla Dionie Olo Radi Gerchev Jenny Olo Emo Chakarov Jay Shavitz
Benefits of a Cloud Solution Dealer & ASI Benefits On demand (flexible, elastic, pay as you go & grow) Automated updates Centralized Support (for ASI & Dealers) Security, performance, availability & reliability Managed & monitored Disaster recovery
Benefits of a Cloud Solution End User Benefits Cost Work from anywhere Device options Feature delivery Easy to use and maintain
All About Amazon We host on Amazon! 2014 Data. We can Amazon & Google neck and neck, but.. Amazon mature and larger Azure struggling! 2014 Data. We can change on a dime!
All About Amazon Benefits of Amazon! But there is more… Uptime 99.9974% = 2.41 hours of outages = 20 interruptions No global outages Global Coverage 10 regions, 25 availability zones 51 edge locations Cost Effective (ASI, Dealers & End Users) Multi Tennant Supported, Secure, Managed & Monitored But there is more… In-house backup for critical events (local mirror) Onsite options Offline mode
No connection? What next? Product Solutions Duet Tablet to Cloud Duet On Premise Duet On Premise with Cloud Tablet Level Solutions Failover Modes Embedded database Robust Database Rollup
No connection? What next? Cloud Recovery & Rollback Networking Backups 3g/4g cellular Wired network for tablets Offline Payments MSR captures offline Cash EMV Offline
Failover Modes Revisited Configuration: Fault Scenario: Fail Over: Performance: Data Recovery: Tablet to Cloud Wi-Fi Down Individual Tablets Unchanged Replication to Cloud Tablet to Cloud w/ 4g Tablets Sustained Internet Down Master Tablet SaaS Outage Partial SaaS Outage SaaS Servers Replication To Cloud Tablet to Server NA Replication to Server Tablet to Server to Cloud Replication to Server, to Cloud
Duet & EMV EMV Partner Selection Process Payment Partners Always a business decision Technical Selection Process was Duet EMV Vendor Review.xlsx Payment Partners Payment Logistics Mercury (via Blackline) Others already tech. reviewed DataCap, Cayan,Verifone, Handpoint Additional partners a business decision
Duet & EMV Beta Available Device Support Initial PL & Mercury beta without EMV. Second round with EMV Won’t do a commercial release without EMV Device Support Payment Logistics EMV PAX D210 (wireless) PAX S80 (wired) Payment Logistics Non Emv UniMag Pro Mercury (TBD)
Other Duet Topics Why SQLServer Where is my data? What about security Robust, reliable and commercially strong. Current (expanding, complete and we can actually hire) Where is my data? On the tablet, on premise and in the cloud. What about security Amazon infrastructure security. (https, security profiles, breach prevention) Duet Cloud and Tablet (encryption for everything, everywhere, end to end)
Other Duet Topics Why only an Apple app? Major market holder for now We can support Android quickly if and when required What kind of devices can I use. Tablet is Apple iOS for now Reporting, monitoring, configuring, supporting. Any browser, anytime, anywhere and any device How does your performance compare? We consider competitive page loads and transactions and beat them Solid test approach
The Demo!
JAY Shavitz - Product Manager