COMMUNICATION IN ADMINISTRATION

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Presentation transcript:

COMMUNICATION IN ADMINISTRATION

METHODS OF COMMUNICATION Face-to-face: this could be a meeting or an interview. Oral: this could be a telephone conversation. Written: this could be letters, memos or reports. Electronic: this could be email, intranet or internet.

BARRIERS TO COMMUNICATION The use of jargon Information overload Emotional barriers

SECURITY OF INFORMATION Physical threats: theft or damage to equipment. Threats to data: theft of data, damage to files. Access rights: ensuring the correct people have access to the correct information. Paper-based files: locked filing cabinets, shredding information.