Voice Over IP Are We Ready for Prime Time ? Copyright [Louis Hammond] [2005]. This work is the intellectual property of the author. Permission is granted.

Slides:



Advertisements
Similar presentations
Business Proposal to ETEN. Our Scopes Bring Fring to Chinese Market around the world with our PARTNERs devices Make Fring available EVERYWHERE on all.
Advertisements

October 10-13, 2006 San Diego Convention Center, San Diego California VoIP/SOA Integration Impact on IT Apps, Processes, & Overall Business.
Asterisk in the Enterprise: A Case Study Dan Thomson – Executive VP VocalNet, Inc.
Hosted PBX And VoIP Phone Systems LOGICAL Alternatives to Traditional PBXs ELLEGENT SYSTEMS, Inc.
Figure 7-1 Softswitch Components Signaling Gateway Feature Server Softswitch Universal Media Gateway SGCP SIP MGCP MGCP (Media Gateway Control Protocol)
Implementing IP Telephony on a Campus: The good, the bad, and the ugly MiCTA 2005 Spring Conference Brenda Helminen, Director, Telcom Engineering.
Unified Messaging/ IP Telephony Phase II Roadmap Where are we today? Where are we going? UM Roadmap IP Telephony Phase II IP Telephony rollout Questions.
Save Time, Money, and Energy by Virtualizing Your Environment Mica Lyman and Shawn Harpe Oklahoma State University Copyright Mica Lyman, Shawn Harpe 2007.
A multi-tiered storage and data protection strategy Carl Follstad Manager, University Data Mgmt Services Office of Information Technology University of.
What Does the Net Generation Expect From Us? SAC August 8, 2005 SAC August 8, 2005 Copyright © 2005, Joel L. Hartman. This work is the intellectual property.
HOW DOES UNIFIED COMMUNICATIONS HELP FIRMS SAVE MONEY? Larry Velez, Director Industry Initiatives Unified Communications Group 1 December 2008.
Citel. The VoIP Migration Company™ The Best of Both Worlds: Centrex Handsets in a VoIP Environment Presented to May 6, 2010.
Student, Faculty, and Staff Data Availability and Protection What’s the Back-Up Plan? (for academic computing) Sponsored by.
© Copyright Computer Lab Solutions All rights reserved. Do you need usage information about your computer labs? Copyright Computer Lab Solutions.
A Web-based Bibliography Management Initiative: Collaborating for Classroom and Library Technology Integration Brian Nielsen, Academic Technologies Denise.
Copyright John F (Barry) Walsh This work is the intellectual property of the author. Permission is granted for this material to be shared for non-
Disaster Recovery Planning Because It’s Time! Copyright Columbia University and Bentley College, This work is the intellectual property of the author.
Voice over IP (VoIP) and Unified Messaging (UM) - NETS testing update NETS Presentation - 11-Dec-2001 Jeff Custard Teresa Shibao Jim VanDyke.
Open Source Communications Options & Opportunities Voice-over-IP Special Interest Group Thursday, May 17, 2007.
How does Samsung compete with Cisco VoIP solutions?
The Complete IP Telephony Solution. "The transformation to software- based communications is going to be as profound as the shift from the typewriter.
The Homegrown Single Sign On (SSO) Project at UM – St. Louis.
Wireless LANs A Case Study of Baylor University’s Wireless Network Copyright Bob Hartland 2002 This work is the intellectual property of the author. Permission.
Data Centers and IP PBXs LAN Structures Private Clouds IP PBX Architecture IP PBX Hosting.
Implementing Unified Messaging Joseph Blanchard Joseph Mancuso S. Paul Petroski.
Copyright © 2002 ACNielsen a VNU company 3CX Introduction & Sales Presentation.
Copyright Tim Antonowicz, This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial,
Copyright © 2002 ACNielsen a VNU company Key Features and Benefits of the 3CX PBX for Windows Server.
Case Study: The ROI of SIP Trunking Date:Tuesday 2/3, 8:30-10:00am Track: SIP-05 –SIP Trunking Room: B114 / B115.
VoIP lets you make toll bypass voice and fax calls over existing IP data networks instead of the public switched telephone network (PSTN). Today businesses.
Unified Communications, the new IP CERN Fernando Moreno Pascual CERN IT/OIS.
Presence Applications in the Real World Patrick Ferriter VP of Product Marketing.
VoIP - Abridged - Stephen R. Nelson November 11,
ISC Networking & Telecommunications Migrating from Centrex to IP Telephony at Penn Deke Kassabian University of Pennsylvania.
Basics of IP Telephony Sam Lutgring Director of Informational Technology Services Calhoun Intermediate School District.
VoIP, Asterisk, and Java Michael P. Plezbert Agilis Systems, Inc St. Louis Java Users Group April 13, 2006.
MAEDS 45 th Annual Conference October , 2009.
The "How" and "Why" of a Large-Scale Wireless Deployment  March 3, 2004  EDUCAUSE Western Regional Conference Sacramento, CA Copyright Philip Reese,
1 The Next Step In IP Telephony: Hosted PBX Services Scott Wharton, Vice President of Marketing.
Open Source and IP Telephony: Myth Busters, Best Practices and Real Life Application in the Contact Center Kelly Duerr, Senior Product Manager Tom Chamberlain,
Lync - phone, voice mailbox, instant messaging … Pawel Grzywaczewski CERN IT/OIS.
Voice over IP Are we there yet ? Presented by: Mark Caswell, Empire Technologies, LLC. Voice over IP.
Voice over IP (VoIP) and Unified Messaging (UM) -- NETS testing update NCAB Presentation 19-Dec-2001 Jeff Custard Teresa Shibao Jim VanDyke.
4/24/20071 Convergence of Communication Technologies and Strategies for Higher Ed Tim Callahan University of Michigan 4/24/2007.
VOICE OVER INTERNET PROTOCOL. INTRODUCTION SCENARIOS IN INTERNET TELEPHONY VOIP GATEWAYS IMPORTANCE OF VOICE OVER IP BENEFITS & APPLICATIONS ADVANTAGES.
Np163 Dennis Baron, April 3, 2008 Page 1 VoIP at MIT Merit VoIP Seminar Dennis Baron April 3, 2008.
January 23-26, 2007 Ft. Lauderdale, Florida Cost Justifying the Upgrade Cost Justifying the Upgrade (TMCU1-02) Tuesday - 1/23/07, 1:15-2:00pm Presented.
October 4-7, 2004 Los Angeles, CA VoWLAN Trends and Opportunities Kamal Anand Vice President Marketing Meru Networks
ISC Networking & Telecommunications Migrating from Centrex to IP Telephony at Penn EDUCAUSE MARC 2006 Melissa Muth & Dawn Augustino University of Pennsylvania.
October 10-13, 2006 San Diego Convention Center, San Diego California SIP Trunking… Why is it so important?
October 10-13, 2006 San Diego Convention Center, San Diego California Effective Deployment and Migration Strategies Leigh Fatzinger, VP.
Cost Justifying the Upgrade Cost Justifying the Upgrade (TMCU-02) Monday - 1/24/06, 1:00-1:45pm Presented By: Brandon Weilbacher Epygi Technologies Director.
Jan 24, 06William Rich, Pingtel Corp. IT Expo. Pingtel Corp., William Rich, IT Expo, Jan 24, 06 VoIP is Here… Source: IDC IP PBX vs. TDM PBX.
Center for Planning and Information Technology T HE C ATHOLIC U NIVERSITY of A MERICA Bringing IT All Back Home Centralized Systems in a Decentralized.
Effective Distribution of Academically Licensed Software ©2008 Brent West. This work is the intellectual property of the author. Permission is granted.
Bridging Two Worlds Parting Is Such Sweet Sorrow: Adding IP Telephony to Existing "Big Iron" Mike Robinson CTO
Sales / Marketing Meeting
Softswitch SIP Proxy Server Call Manager IP Telephony Router Tablet PC IP PBX Class 5 Switch Class 4 Switch PBX Access Gateway Broadband Router Voice Gateway.
John Morris 1 Hot Topic - IP Services Wiretapping the Internet EDUCAUSE Policy Conference May 20, 2004 John Morris, Center for Democracy and Technology.
October 10-13, 2006 San Diego Convention Center, San Diego California Cost Justifying the Upgrade Cost Justifying the Upgrade (TMCU-02)
“End to End VoIP“ The Challenges of VoIP Access to the Enterprise Charles Rutledge VP Marketing Quintum Technologies
Living With Your New IP PBX David M. Laurenson, VP Information Technology and CIO A. Finkl & Sons A.Finkl & Sons founded in 1879 HQ in Chicago World’s.
January 23-26, 2007 Ft. Lauderdale, Florida Leveraging Next Gen Collaborative Technologies to Make Unified Messaging a Reality Sanjeev Sawai Vice President,
On-Site PBX Vs Hosted PBX.
Julian Hooker Assistant Managing Director Educause Southwest
CORPORATE PROFILE JUNE 2016
Project for OnLine Instructional Support (POLIS)
myIS.neu.edu – presentation screen shots accompany:
An App A Day Copyright Tina Oestreich and Brian Yuhnke This work is the intellectual property of the author. Permission is granted for this material.
Decisions, Decisions… Hosted vs. Premises-based VoIP Deployment
Presentation transcript:

Voice Over IP Are We Ready for Prime Time ? Copyright [Louis Hammond] [2005]. This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Voice Over IP Are We Ready for Prime Time ? Melissa Martyr-Wagner Manager Of Customer Service - NTS Louis Hammond Assistant Director NTS

Goals of This Presentation Provide commentary on the voice & convergent communications market and suggest implications for higher education Discuss VoIP solutions, based on research findings as well as vendor proposals & presentations Highlight the pros & cons of an open source PBX solution Discuss a model for rollout of services

What have we been doing? 1998 Evaluated VOIP - It wasnt ready 2001 Completed a 35,000 port PBX upgrade 2004 Deployed a new E911 system 2004 Started evaluating a few VOIP platforms 2004 Started Beta testing with current vendor 2005 Completed a 60,000 port network upgrade for over 228 buildings

What have we been doing? 2005 Upgrading Voice Mail to Unified Messaging - 18,000 users 2005 Installed VOIP fed legacy PBX partition users 2004 Need to deploy VOIP services!

VOIP Gaining momentum After 10 years of relatively slow growth, VoIP is generating a renewed interest among consumers. –increase in broadband –improvements in quality of service –hookups that allow VoIP calls over ordinary telephone handsets

The Problem VOIP vendors and providers gaining momentum Vendor enterprise systems are marketing very nice systems Many Universities have on site PBXs Many have Local Centrex Services We dont want to get left behind

The Problem The Commercial Market is still flux –Vonage now for sale, AOL and Earthlink selling to residential, Packet8, Nikotel, NetCentrex, Broadsoft, etc –Microsoft ? –EBay to Acquire Skype –There are over 450 providers for US –

Decisions Many Universities have newer networks Closet infrastructure issues Many have Current PBXs that can integrate to VOIP Some have already implemented VOIP Lots of claims of cost savings Hidden costs

Our issues Current PBX depreciates in 2008 So far any VOIP platform is separate from current PBX and expensive Vendor support for SIP is limited Power issues for end stations Closets not ready-Few Generators and no UPSs

More issues to think about Network QOS - application or port based E911, CALEA, and Security Fire, life, and safety support issues Allowing phones to move about On and off campus

More issues to think about Soft Phones - XTEN, SJPhone, others Licensing Who owns the phone numbers Do you need phone numbers Call Centers and applications Proprietary or SIP based systems

More issues to think about VOIP over Wi-Fi Cell and Roaming Integrations Peer to Peer solutions Open Source ?

OpenSource SIPFoundry PingTel YATE Asterisk

Supports SIP Supports many vendor instruments Supports several softphones Supports video and presence Developed IAX and IAX2 protocols Has Unified Messaging/ can integrate

Asterisk Jabber and push to talk features Runs on many OSs Windows, MAC, Unix, Linux Can be built in high availability clusters Can peer with other Asterisk servers and PBXs

Asterisk Pros Truly free all you need is hardware Seems to be reliable - they do offer an enterprise version Application development Partnerships with many vendors Large co-operative support It works- turn key systems available

Asterisk Cons You cant blame the vendor You need to commit staff for this You need commit other resources to this Some integration interfaces need to be built

Our Plans Finish a few priority projects - UM, WIFI upgrade Finish a design effort, service plans, and bundles - We know it works lets get on with it Figure out 911 Use IAX2 devices as well as SIP Build up support

Our Plans Advertise supported solutions VOIP will be use to augment our current PBX Cost savings in new facilities and off site locations Figure out how to roam off campus We will be open to specialized Call Center solutions

Our Plans Continue to grow the VOIP offerings as a replacement strategy for the current PBX Make sure it is bullet proof Make sure its the right solution for the customer Be open to multiple solutions Begin peering with other institutions

Last Thoughts You should expect to be flexible and ready to try evolving elements as they become available it may be that the PBX as we know it will no longer be needed as more peer to peer and Opensource applications emerge