ICT Workforce Exchange Social Professional Development Network

ASEAN ICT MASTER PLAN 5.1 Build Capacity Action Description Develop a registry of experts and innovators Establish database of ICT experts and innovators within ASEAN Forecast ICT manpower demand Create ASEAN ICT Scholarship Programme Develop scholarship criteria and identify funding sources Encourage and attract ASEAN talents to make ICT their career of choice Support individuals with strong aptitude for ICT 5.2 Develop skills upgrading and certification Establish MRA for skills certification Develop ICT skill standards for ASEAN to ensure quality of ICT talents Promote movement of ICT human capital within ASEAN Develop ICT certification and skills upgrading programme Adopt certification of ICT skill sets Promote marketability of certified ICT experts Develop a competitive ICT workforce through skills upgrading to meet the demand of ICT resources Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

ASEAN ICT MASTER PLAN 5.1 Build Capacity Action Description Develop a registry of experts and innovators Establish database of ICT experts and innovators within ASEAN Forecast ICT manpower demand Create ASEAN ICT Scholarship Programme Develop scholarship criteria and identify funding sources Encourage and attract ASEAN talents to make ICT their career of choice Support individuals with strong aptitude for ICT 5.2 Develop skills upgrading and certification Establish MRA for skills certification Develop ICT skill standards for ASEAN to ensure quality of ICT talents Promote movement of ICT human capital within ASEAN Develop ICT certification and skills upgrading programme Adopt certification of ICT skill sets Promote marketability of certified ICT experts Develop a competitive ICT workforce through skills upgrading to meet the demand of ICT resources Outsourcing dead-ends Why not Indian model Case Study Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Total US/Canadian computing enrolments Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

US/Canadian new computing enrolments Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Demand is far more than supply Computer and information technology occupations are projected to grow by 22%, adding 758,800 new jobs from 2010 to 2020. (Source: US Bureau of Labor Statistics), double what US/Canadian supply can provide Outsourcing is the current solution for countries like US, European countries Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

US/European issues Students leaving before completing program to get job early. Fast technology changes – long educational program. Certification program is in-place Lack of high-skill labor with accumulated knowledge and cross-disciplinary experience High cost for getting high-skill certification Very few courses provide cross-domain knowledge and experience Liberal arts education with broad competency development is no longer sufficient Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Viet Nam IT quota/enrolments Source: Vietnam ICT white book

Building ASEAN ICT workforce differentiation Young, dynamic workforce but experienced with cross-domain knowledge Sustainable growth of IT workforce to meet high demand from other markets IT workforce with the ability to keep up with the pace of technology changes Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

The critical success factors Experience and cross-domain knowledge is developed, shared by a social competency development network ICT workforce is sourced from other disciplines as well to create diversity and growth  flexible personal career management and advisory system Career risk management and workforce exchange for human capital utilization Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

ICT workforce exchange Creating Social Learning Network ICT workforce exchange Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Social Learning Ecosystem (The concept: Combining all modes of learning) Created and Managed by Organizations Broad Competency Development – Formal Learning Guided Contextual Learning – Experiential Learning Social Competency Development – Key Expert Share Social Contextual Learning – Peer-to-Peer Learning Competency-Based Learning Context-Based Learning Created and Managed by Users

Social learning system: The core enabler University/College Course-based curriculum Corporate Work-flow based learning Seminar/Webinar on special competency Community Tagged blogs/articles Competency Dictionary Workforce Registry

Career Management Helping the individuals Free Career Diagnostics Career Coaching Career Risk Management How to participate

Career Management: Free Career Diagnostics Through career assessment, getting people to know “what they know” “what they don’t know” Identify & suggest appropriate career development plan to minimize people’s weaknesses to empower key factors enabling them to perform at their best. Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Career Management: Career Coaching Career coaching for individuals or target groups; Training HR teams in career coaching so that they can deliver it in-house. Social professional mentoring network Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Career Management: Career Risk Management Decrease the likelihood of career problems such as being laid off, fired or having difficulty in finding a job. Activities to devise career risk management: Networking Outpacing services Slack time training. Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Talent Management Helping organizations Competency Cycle Management Tools (CCM) Human Resource Planning Tools Corporate Social Learning Platform Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Competency Cycle Management Tools (CCM) Competency development is not a one-time event. Rather, it takes a cyclic form occurring from time to time. E.g. competency deterioration should also be considered due to underutilization. CCM tools track the competency development in a full cycle to give the best view of a person competency at time. CCM Tools include comprehensive assessment tools during the whole cycle. Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Human Resource Planning Tools Go beyond the boundary of an organization, which allows companies to mutually cooperate and fully utilize human resources suitable for each and all opportunities. These tools also include reports and dashboards to track employee adoption and use, organizational knowledge sharing activities, and competency weaknesses and strengths across the organization. Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Corporate Social Learning Platform Seamless integration between corporate and public social learning network provides the best learning environment to learners to keep their competencies updated while maintaining corporate security and privacy policies. Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Building model sustainability The economic view Building model sustainability Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Individual has no money to invest in high-skill job  Learner has no money for start-up Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Business cannot do training  Money loss to competitors Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Sustaining the model: IT Workforce Exchange   Government or not-for-profit organization as a professional exchange platform   Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

The initial result A group of 100+ employee companies in Vietnam has been established. A registry of engineers going through the model is created  initial start for an expert database. Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

Our expectations Disseminate the model to ASEAN To establish a funding mechanism for the not for profit organization (ASEAN, businesses) To create an alliance of non-profit organization supporting the model To share the social learning platform as open source project (on codeplex) Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology

THANK YOU Digitize, Personalize Institute of Digital Technology and Engineering is a non-profit organization established to research, digitize, build, create, disseminate and personalize a social network of expert knowledge. Our purpose is to facilitate the development of various organizations in reducing costs, increasing productivity, and provide a life-long-learning model for each individual. THANK YOU Dr. Bình V. Trần binh@idte.org http://idte.org +84 909 094 822 Unauthorised reproduction or distribution prohibited. Copyright © 2013, Institute of Digital Technology