Safety at work TOTAL'S GOLDEN RULES

A BIT OF HISTORY ● Observations in 2009: 2010, publication of the ■ No decrease in the number of accidents at work. ■ High actual or potential severity of accidents. ■ High fatal accident rate. ■ Identification of 12 major causes of serious or fatal accidents. TRIR and fatalities TRIR TRIR projection Fatalities 2010, publication of the Group Golden Rules Recommendations to be applied by everybody in all situations in order to improve the management of risks related to our professions. #GoldenRules - Deployment of Golden Rules written as musts and must nots 2

BUT WE NEED TO TAKE IT EVEN FURTHER PROGRESS HAS BEEN MADE, BUT WE NEED TO TAKE IT EVEN FURTHER ● Progress recorded over 10 years ■ Strict compliance with the Golden Rules would have avoided over 85% of fatal accidents. ● Fresh impetus for further progress ■ Need to revise the formulation of the Golden Rules after an in-depth analysis of the causes of fatal accidents and High Potential Incidents (HIPO) by the inter-branch work group "Zero fatal accidents". TRIR and fatalities ► Feedback/conclusions the Golden Rules are written in a way that doesn't always make them easy to apply or check as the phrasing leaves room for interpretation. TRIR TRIR projection Fatalities #GoldenRules - Deployment of Golden Rules written as musts and must nots 3

CLEARER, MORE ACCURATE PHRASING ● Written as a series of musts and must nots 50 instructions that all Total employees and contractors must comply with. To make it easier to : Understand the Golden Rules. Appropriate them. Apply them at all times. Check compliance Step in in the event of non-compliance. #GoldenRules - Deployment of Golden Rules written as musts and must nots 4

TARGETED DEVELOPMENTS ● 4 types of developments: ■ Additions ■ Clarifications ■ Simplified presentation ■ The previous version included two pages per rule ■ The 2017 version is more concise and clear ■ New phrasing as a series of 50 musts and must nots: ■ A more comprehensive phraseology that covers risks or causes of fatal accidents that were not clearly stated in the former version #GoldenRules - Deployment of Golden Rules written as musts and must nots 5

NEW PHRASING ● Simpler BEFORE: AFTER: ● A more direct, precise, shared language #GoldenRules - Deployment of Golden Rules written as musts and mustn'ts 6

2 3 4 6 7 9 THE MAIN CHANGES Traffic Body mechanics and tools Use a mobile phone, even with a hands- free kit, while driving. Traffic 2 Body mechanics and tools Use a tool, including those for pressure tests, under conditions that exceed the manufacturer's specified design limits. 3 Protective equipment 4 Wear a life jacket whenever required. Perform a risk assessment, implement the lift plan and clearly mark out the area. Lifting operations 6 Powered systems Check all isolations, locks and tags before performing any work and remove them before restarting operations. 7 Excavation work Clearly mark all excavation areas and identify underground structures. 9 #GoldenRules - Deployment of Golden Rules written as musts and must nots 7

New, shared phraseology ONE LANGUAGE FOR ALL ● One language, applicable to the entire Group, including all branches and disciplines ● A visible impact in-house and outside the company ■ More pertinent, more consistent for our contractors who often have to work on several different sites in the Group. ■ On assignment, the same Golden Rules apply everywhere, whatever your discipline, site or affiliate. New, shared phraseology to build a One Total safety culture. #GoldenRules - Deployment of Golden Rules written as musts and must nots 8

AND HOW DO YOU APPLY THE GOLDEN RULES IN YOUR DAILY WORK? #GoldenRules - Deployment of Golden Rules written as musts and must nots 9

AVAILABLE SUPPORT MEDIA A general Golden Rules poster A poster for each Golden Rule A Golden Rules pocket pamphlet. A Golden Rules booklet. A video presenting the Golden Rules. A video presenting the changes. FIND THEM IN THE HSE TOOL BOX #GoldenRules - Deployment of Golden Rules written as musts and must nots 10

IOS and Android smartphone app AVAILABLE SUPPORT MEDIA Video presenting the 12 rephrased Golden Rules IOS and Android smartphone app #GoldenRules - Deployment of Golden Rules written as musts and must nots 11

AND TO TAKE THINGS A STEP FURTHER ● Useful information: ■ Share your Golden Rules questions and experience in the One HSE community: http://wat-social.corp.local/sites/d1881f93-876e-4cc1-a9b4-c2ecc0cd15ab_EN-US ■ All the latest on the Golden Rules on the H3SEQ métier WAT site: http://wat.corp.local/sites/s215/fr-fr/pages/default.aspx ■ Download all the Golden Rules tools and communication support media from the HSE tool box: http://www.toolbox-hse.total.com/fr ● Your contacts: ■ The teams in the human and organizational department of the HSE Division. ■ The Golden Rules project managers: anne.sable@total.com nicolas.forest@total.com #GoldenRules - Deployment of Golden Rules written as musts and must nots 12

THE 12 REPRHASED GOLDEN RULES #GoldenRules - Deployment of Golden Rules written as musts and must nots 13

TOTAL'S GOLDEN RULES SAFETY AT WORK OBJECTIVES To prevent occupational accidents and protect lives, we must: Share the basic rules that everyone should know and apply. Strengthen prevention by encouraging people to step in whenever they see something being done unsafely. Stop work if the risk is not being properly managed. Report anomalies. #GoldenRules - Deployment of Golden Rules written as musts and must nots 14

1 2 3 4 5 6 7 8 9 10 11 12 TOTAL'S GOLDEN RULES High-risk situations Powered systems Traffic Confined spaces Body mechanics and tools Excavation work Protective equipment Work at height Work permits Change management Simultaneous operations or co-activities Lifting operations #GoldenRules - Deployment of Golden Rules written as musts and must nots 15

HIGH-RISK SITUATIONS YOU MUST NOT: YOU MUST: RULE 1 Smoke outside designated areas. Work or drive under the influence of alcohol. Work or drive under the influence of drugs. YOU MUST: Assess all risks prior to the start of non- routine or complex operations in downgraded situations. Report all downgraded situations to management, monitor them, take appropriate measures to mitigate the risks and formally notify the personnel concerned. Follow start-up and shutdown procedures and check progress. #GoldenRules - Deployment of Golden Rules written as musts and must nots 16

TRAFFIC YOU MUST NOT: YOU MUST: RULE 2 Exceed the speed limit and authorized driving time. Use a mobile phone while driving, even with a hands-free kit. YOU MUST: Check condition and conformity of vehicles and machinery before use. Wear your seat belt. Use designated pedestrian paths/sidewalks and hold the handrail when taking the stairs. #GoldenRules - Deployment of Golden Rules written as musts and must nots 17

BODY MECHANICS AND TOOLS RULE 3 BODY MECHANICS AND TOOLS YOU MUST NOT: Use defective tools or tools not intended for the task or the area where the work is being performed. Use a tool, including those for pressure tests, under conditions that exceed the manufacturer's specified design limits. YOU MUST: Use the tools specified in the work permit or procedures and adapt your body mechanics to the tool rating and repetitive nature of the task. #GoldenRules - Deployment of Golden Rules written as musts and must nots 18

PROTECTIVE EQUIPMENT YOU MUST NOT: YOU MUST: RULE 4 Cross a barrier or reposition protective equipment without authorization. YOU MUST: Wear the designated personal protective equipment (PPE) for the area and task and check its condition before use. Wear a life jacket whenever required. Report any damage to, or malfunctioning of safety barriers. #GoldenRules - Deployment of Golden Rules written as musts and must nots 19

WORK PERMITS YOU MUST NOT: YOU MUST: RULE 5 Perform any work without an approved work permit. YOU MUST: Assess risks before starting work. Use any required additional permits. Re-issue a work permit if the conditions on the original permit change or the work procedure is modified. #GoldenRules - Deployment of Golden Rules written as musts and must nots 20

LIFTING OPERATIONS YOU MUST NOT: YOU MUST: RULE 6 Walk or stand under a suspended load. YOU MUST: Perform a risk assessment, implement the lift plan and clearly mark out the area. Ensure all lifting equipment and gear is fit for purpose, in good condition and regularly inspected. Check that the load is securely slung and bundled. Designate a signaler and control the moving load at all times. #GoldenRules - Deployment of Golden Rules written as musts and must nots 21

POWERED SYSTEMS YOU MUST NOT: YOU MUST: RULE 7 Begin any work until you have checked that all energy and fluid sources have been isolated, (unless you are specifically authorized to do so). YOU MUST: Follow the isolation plan and supervision instructions attached to the work permit. Check all isolations, locks and tags before performing any work and remove them before restarting operations. #GoldenRules - Deployment of Golden Rules written as musts and must nots 22

CONFINED SPACES YOU MUST NOT: YOU MUST: RULE 8 Enter a confined space without checking isolations and all atmospheric hazards. YOU MUST: Cover suffocation, falls, explosion, crushing, drowning and other risks in the specific work permit. Ensure that you will be continuously monitored. Have and emergency response and rescue plan. #GoldenRules - Deployment of Golden Rules written as musts and must nots 23

EXCAVATION WORKS YOU MUST NOT: YOU MUST: RULE 9 Place machinery or spoil piles within one meter of a trench being excavated. YOU MUST: Perform excavation work with a permit comprising a map of all buried hazards. Apply precautions for work in confined spaces, as necessary. Clearly mark all excavation areas and identify underground structures. #GoldenRules - Deployment of Golden Rules written as musts and must nots 24

WORK AT HEIGHT YOU MUST NOT: YOU MUST: RULE 10 Work under or near power lines without respecting the minimum safe clearance distance. Work on building or tank roofs without first checking their integrity and ensuring that the appropriate protective devices have been installed. Move a deployed mobile elevated work platform (MEWP), unless you are specifically authorized to do so. YOU MUST: Put away tools when working at height (above 2 meters). Use a safety harness that is safely anchored, outside fixed barriers or in an MEWP. Use scaffolding that is fit for purpose and has been inspected. #GoldenRules - Deployment of Golden Rules written as musts and must nots 25

CHANGE MANAGEMENT YOU MUST NOT: YOU MUST: RULE 11 Make technical or organizational changes without getting prior authorization. YOU MUST: Have a risk assessment and apply mitigation measures. Give workers appropriate training and update all relevant documentation. #GoldenRules - Deployment of Golden Rules written as musts and must nots 26

SIMULTANEOUS OPERATIONS OR CO-ACTIVITIES RULE 12 SIMULTANEOUS OPERATIONS OR CO-ACTIVITIES YOU MUST NOT: Perform simultaneous operations or co-activities without completing a preliminary field check. YOU MUST: Conduct a risk assessment with the personnel concerned. Increase supervision and appoint a duly authorized coordinator. #GoldenRules - Deployment of Golden Rules written as musts and must nots 27

In the event of an unsafe situation, particularly non-compliance with a Golden Rule, you must step in. This shared vigilance helps us to improve safety together. One measure is the Stop Card, which gives everyone working at the company - employees and contractor personnel alike - the authority to step in and stop ongoing work if they feel that actions or situations are unsafe or have the potential to lead to an accident. Raising a problem or asking a question will not lead to sanctions. Appropriate steps - set out in a recognition and sanction policy - will be taken in response to any breach of the rules, which are expressed as 50 instructions on what must and must not be done. Anyone that: • Flagrantly breaks a safety rule. • Refuses to obey an order in the event of immediate danger. will immediately be removed from the work in progress and be subject to appropriate disciplinary action. #GoldenRules - Deployment of Golden Rules written as musts and must nots 28