Delegation Compliance Specialist Presented by: Jennifer Stoppel Delegation Compliance Specialist Medica Health Plan
Delegation What is it? Misconceptions Risks Efficiencies Partnership/relationship Process improvement
Delegation continued: Pre-delegation process Criteria Completion of pre-delegation assessment form Evaluate policies, procedures, credentialing plan, etc. On-site file audit
Delegation Approved Oversight of the delegation arrangement NCQA standards
Responsibilities Health Plan Annual on site audits including: File review Policy, procedure, credentialing plan review Credentialing committee meeting minute review Interview with credentialing staff Approval of audit findings, which may include corrective action plan based on committee decision
Responsibilities continued Delegate Monthly/weekly reports Ongoing monitoring Policy updates Reporting of sanctioned providers Semi-annual reporting Participation in annual on-site review
Efficiencies Credentialing Collaborative Health plans that participate Purpose of the collaborative How the collaborative functions