New Mexico Emergency Operations Center (NMEOC) Basic ETeam Training

Basic ETeam Training Objectives: Understand the process for creating and maintaining your user account in ETeam. Demonstrate the ability to maintain a user account. Describe the process for creating an event. Demonstrate the ability to create an event in ETeam. Demonstrate the ability to update an event.

Launching ETeam and Logging In Launch your Internet browser and type in www.nmeteam.org or Double click the Desktop Icon.

Launching ETeam and Logging In 3. If the following message is displayed, Click “Continue to this website (not recommended).” 3

Registering for an E Team Account First Time Signing into E-Team Type Username – this is your work email address (jane.doe@state.nm.us). Type your desired password. Make note of the Username and Password as these will be needed later for you to for log in. Click the “Register” button. Click “OK.” 1 2 3 4 If this is your first time signing into E Team. Your username should be your work email (john.doe@state.nm.us), and a password of your choosing. Click the Register button then OK. You will have to wait for the system Admin to give you access.

User Registration Screen 5. The following screen will open and the Login ID and Password fields will be auto-filled with the information you entered on the previous screen. 5

User Registration Screen “Select a security question” from the pull down menu. Type your “Answer to security question.” Make note of the Security Question and Answer as these will be needed later for log in. 6 7

User Registration Screen 8. Click on an “Organizational Location” from the pull down “Select” menu. 9. Click on your “Shift” from the pull down “Select One” menu. 8 9

User Registration Screen 10. Click on your “Position” from the pull down “Select” menu. 11. If your position is not listed (such as Military Support), type it into the “Other” field. 12. Click “Add.” 13. Ignore the “Region/Office” drop down menu. 13 10 11 12

User Registration Screen 14. Type your “Title” for your day-to-day position. 15. Click on your “Agency” from the pull down “Select” menu. 16. Ignore the “Skill Sets” field. 14 15 16

User Registration Screen 17. Type in your Contact Information in the displayed fields. 18. Choose 2 or more “Notification Method(s):” the system should use to contact you. 19. Scroll back to the top of the page and Click “Submit.” 17 18

User Registration Screen 20. The Registration Status page will display. 21. Click “OK.” 20

Forgot Password 1. Type in your Username. 2. Click either Operations or Training . 3. Click “Forget Password.” 1 2 3 If you have forgotten your password enter your username, then select Operations or Training. Then click on the Forgot Password link. (If you are having trouble signing into the training section but can sign into the operations section, you need to follow the forgot password actions)

Forgotten Password 4. Enter your initial answer into the “Answer to security question” field. 5. Click “Submit.” 4 5 If you have forgotten your password enter your username, then select Operations or Training. Then click on the Forgot Password link. (If you are having trouble signing into the training section but can sign into the operations section, you need to follow the forgot password actions)

Personal Profile Screen Click “Account Information.” 6 All contact information needs to be filled out as fully as possible. Three or more of the notification methods need to be filled out. (For DHSEM employees only your position can change throughout the event). Then Click Submit.

Forgotten Password Continued 7. Click “Change Password” box. 8. Enter your new password in the “Password” field. 9. Re-enter the same password in the “Confirm Password” field. Make note of the Password. You will be it for future log in. 10. The security question you chose when you registered will autofill the “Select a security question” field. 11. Enter your initial answer into the “Answer to security question” field. 12. Click “Submit.” 7 8 9 10 11 12 Click on the Account Information tab. Check the Change Password button. Then enter in your new password. The system will ask you your security question. Then click submit on the top right hand of the screen. This will take you to the profile page that you filled out when you first registered. Ensure the information is current then click submit.

Activity 1 Launch ETeam using one of the two methods covered in this class. Register for a User Account. OR Change you Password.

Login Screen 1. Type your Username. 2. Type your Password. 3. Click either Operations or Training. 1 2 3 If you have forgotten your password enter your username, then select Operations or Training. Then click on the Forgot Password link. (If you are having trouble signing into the training section but can sign into the operations section, you need to follow the forgot password actions)

Personal Profile Screen 3. Click “Submit.” If your information has changed, enter the changes then Click “Submit.” 3 All contact information needs to be filled out as fully as possible. Three or more of the notification methods need to be filled out. (For DHSEM employees only your position can change throughout the event). Then Click Submit.

All Reports by Event/Incident/Activity 4. Click the Auto Refresh “On” button. 5. Click on “Event/Incident/Activity.” 4 5 Click the Auto Refresh button to ON. Click on the Event/Incident/Activity Button

Starting an Emergency Event 6. Click “Emergency Event.” DO NOT click “View.” 6 Click on emergency Event Button

Create the Emergency Event 7. Click “Create” button. 7 When you click the Create button from any view page of a particular report, a new report window will open. In most cases, all fields in the new report will be completely blank until you enter data.

Emergency Event Report Screen 8. Choose “Status” from “Select One” drop down menu. 9. Choose “Prognosis” from Select One drop down menu. 8 9 All fields except Completion date (unless event is finished) need to be filled out as much as possible. Some field will be filled in or changed as the event progresses. Then click on submit on the top right hand side of the screen.

Emergency Event Report Screen 10. Choose “Event Type” from “Select One” drop down menu. OR 11. If the menu does not have the type of event you need, Click “Search/Add” to create your own. Type in the event type of your choosing. Click “Add.” All fields except Completion date (unless event is finished) need to be filled out as much as possible. Some field will be filled in or changed as the event progresses. Then click on submit on the top right hand side of the screen. 10 11 13 12

Emergency Event Report Screen 14. Type the “Event Name.” 15. Ignore “Severity.” 16. Click “Set” and Choose the correct start date and time of the event. Click “OK.” 17. Ignore “Completion Date.” 18. Type in the “Initial Situation Summary.” 19. Ignore the remainder of the screen. 20. Scroll to the top and Click “Submit.” 14 15 All fields except Completion date (unless event is finished) need to be filled out as much as possible. Some field will be filled in or changed as the event progresses. Then click on submit on the top right hand side of the screen. 16 17 18

Emergency Event by Name Screen 21. The “Emergency Event by Name” screen will display. 22. Ignore the Flashing “Alert” button. 22 21 The event is now accessible, and can be edited as the event progresses by clicking on the name of the event. Once the event is made it will send out on alert to everyone on the system each time the event is updated.

Update an Emergency Event 1. Click on the blue “Emergency Event” you want to update. 1 The event is now accessible, and can be edited as the event progresses by clicking on the name of the event. Once the event is made it will send out on alert to everyone on the system each time the event is updated.

Update an Emergency Event 2. The “Emergency Event Report” screen will open. 3. Click “Add New Situation Summary.” 2 3 When the event progresses and changes need to be made, clicking on the Update button while in read mode will open a new window allowing you to add, change and save data as necessary. Click on Add New summary link. A time stamp with the updaters information is left each time the event is updated.

Update an Emergency Event 4. The “Situation Summary” screen will open. 5. Type your information into the “Situation Summary” field. 6. Click “Submit.” 7. Repeat these steps for every update as the situation changes. 4 6 When the event progresses and changes need to be made, clicking on the Update button while in read mode will open a new window allowing you to add, change and save data as necessary. Click on Add New summary link. A time stamp with the updaters information is left each time the event is updated. 5

Update an Emergency Event 8. After all summaries are entered, Click “Close.” 9. You will be returned to the “Emergency Event by Name” screen. 8 6 When the event progresses and changes need to be made, clicking on the Update button while in read mode will open a new window allowing you to add, change and save data as necessary. Click on Add New summary link. A time stamp with the updaters information is left each time the event is updated.

Activity 2 Create an Emergency Event “Last Name Training” Update the “your neighbors Emergency event”

Logging Off 10. Click “Logout.” 10 The event is now accessible, and can be edited as the event progresses by clicking on the name of the event. Once the event is made it will send out on alert to everyone on the system each time the event is updated.

Logging Off 11. The Logged Out screen will display. The event is now accessible, and can be edited as the event progresses by clicking on the name of the event. Once the event is made it will send out on alert to everyone on the system each time the event is updated.