Human Resource Staffing and Performance Management Dr. Jeanne Michalski Michalski@uta.edu http://management.uta.edu/michalskiJ 1
Human Resource Management
HR Staffing Performance Management Objectives Understand the practice of human resource staffing and performance management in modern corporations. Understand the recruitment process and be able to recognize the importance of the job application and the typical steps in a selection process. Demonstrate practical skills in job analysis, writing help wanted ads, interviewing, judging job candidates, and conducting performance evaluations.
HR Staffing Performance Management Objectives Know common methods of Performance Management as well as be able to identify common errors. Understand and identify Federal laws/regulations that enforce (EEO) Equal Employment Opportunity relating to staffing and performance management. Develop quantitative skills to analyze reliability, validity and adverse impact.
HR Staffing Legal Compliance Determining HR needs Projecting staffing levels Job analyses Managing competencies Identifying and recruiting employees Evaluating candidates Selection tests Interviewing Managing retention
Performance Management Performance management systems Timing, forms, and outcomes Managing for employee motivation Goal setting Pay for performance Providing performance feedback
Staffing and Performance Labor is the single most significant cost of doing business: payroll and replacement costs. Business strategies require specific skills and behaviors to be successful. Employees provide customer service, create value, and execute strategy. HR practices can be crafted to support certain types of skills and encourage behaviors. “How do we hire the right people?”
“How do we hire the right people?” Traditionally staffing has focused on the match between an applicants skills and experience and the job requirements. Job Requirements Rewards Match Person KSA’s Motivation
Person/Job Match Job HR Outcomes Match Impact Person Requirements Rewards HR Outcomes Performance Extra Effort Retention Satisfaction Commitment Match Impact Person KSA’s Motivation
Person/ Organization Match Organization Job HR Outcomes Match Impact Task Flexibility Job Requirements Rewards Values/Culture HR Outcomes Performance Extra Effort Retention Satisfaction Commitment Career Progression Match Impact Person KSA’s Motivation ATTITUDE
Discussion of Staffing Small group discuss staffing process Company you work/worked for how did they choose you and others? Any selection tools (i.e. resumes, tests, references) ? Other activities? Do people stay?