Functions of Management Part I BCS-BE-21: The student analyzes the management functions and their implementation and integration within the business environment. BCS-BE-22: The student analyzes and explains the planning function and how it is used. BCS-BE-23: The student analyzes and explains the organizing function and how it is used to group resources within a business structure. BCS-BE-24: The student analyzes and explains the directing function and how it is used to group resources within a business structure. BCS-BE-25: The student analyzes and a describes the control function of management and how it is used to measure performance.

Introduction to Management If a firm has _____, then some type of management is ______. management the process or _____ of planning, organizing, leading, and controlling

Management Responsibilities Graphic Organizer Management Responsibilities Meeting Goals ______ Focusing on ____ Profit _____

The Four Functions of Management The four functions of management are: ________ _________ Some managers may primarily focus on one or two of these functions.

Figure 7.1 Management Functions

The Four Functions of Management A ______ for many managers is dealing with multiple objectives, each at a ______functional _____. Communicating with _______ at all times helps assure that objectives are met.

Planning Planning involves figuring out the ______ that are needed and the _____ that must be met. planning the act or process of _____ goals and objectives as well as strategies to meet them

Organizing and Staffing A manager is _____ for organizing people, work ______, and equipment. organizing getting the ______ arranged in an orderly and functional way to accomplish goals and objectives

Organizing and Staffing A manager may be involved in ______ an organizational chart. organizational chart a chart that shows how the firm is ______ and who is in charge of whom

Organizing and Staffing A small _____may have only one ____-level manager. top-level manager a manager who is responsible for setting ____ and planning for the future as well as _____and controlling the work of others

Organizing and Staffing Middle managers are often _____ for various departments in a _______. middle manager a manager who carries out the ______ of top managers

Organizing and Staffing Supervisors, ______managers, and crew ______ are types of operational managers. operational manager a manager who is responsible for the daily operations of a _______

Leading Leading involves: Setting _______ _______work Enforcing ______ ______ conflicts leading providing direction and vision

Showing a Strong Work _______ Graphic Organizer How Good Managers Lead by Example Showing ______ Showing Honesty Showing _______ Showing Courtesy Showing a Strong Work _______ Showing Motivation Showing _______ Showing Cooperation Showing _____

Controlling involves several tasks, including _____customer ______. keeping the ______ on track and making sure goals are met

Graphic Organizer Controlling Keeping track of ______ Keeping track of schedules Monitoring the quality of ______ or services Monitoring and reviewing ____ performance Taking corrective action when goals are not met _____customer satisfaction