MR Computer group November 16, 2015 Video Conferencing MR Computer group November 16, 2015

What is video conferencing? Interactive communication Enables one set of people to see and hear people in a different location. It is a transmission of image (video) and speech (audio) back and forth between two or more physically separate locations. Asynchronous – one way communication Synchronous – two way communication Also known as video-teleconferencing or web-conferencing.

Basic Features Very straightforward approach. Can be made locally, nationally or internationally.

Video Conference Components Camera Microphone Speakers TV or Monitor

Camera (WebCam) & Microphone To capture and send video during video conferencing Microphone To capture and send audio during video conferencing

Speakers & Monitor Speakers Monitor To play the audio received during the video conferencing Monitor To display the video received during video conferencing.

Uses Business E-Learning Chatting with friends/family Telemedicine E-Meetings E-Learning Chatting with friends/family Telemedicine Transmission of medical images Diagnosing and consulting Videoconferencing with mobile devices

Video Conferencing Apps Both Apple & Windows & Android Skype (maximum of 2 people) Free http://www.skype.com/en/ WEBEX (maximum of 3 people) http://www.webex.com/ GoToMeeting (maximum of 3 people) www.gotomeeting.com

Video Conferencing Apps Both Apple, Windows, or Android ClickMeeting 30 days free trial http://www.clickmeeting.com Join.Mein 14 days free trial http://www.joinmein.com Adobe Connect http://www.adobeconnect.com

Video Conferencing Apps Both Apple, Windows, or Android EVoice 30 days free trial http://www.evoice.com Onstream Media http://www.onstreammedia.com/ StartMeeting http://startmeeting.com

Download Skype - Windows Step 1 Save the Skype Application to your computer. Step 2 Find and double click the Skype setup file (usually under Download folder) Follow the instructions Step 3 Start the Skype application Sign in with your Skype name and password

Download Skype - Apple Step 1 Save the Skype file to your computer. Double click the icon file Drag the Skype icon to your Applications Folder Step 3 Launch Skype from your Applications Folder Sign in with your Skype name and password

Downloads for Mobile, Android, Windows Phone, BlackBerry, or Amazon Fire Phone Use the following link to download for your mobile devices: http://www.skype.com/en/download-skype/skype-for-mobile/

Download Skype for Tablets Use the following link to download to tablets: http://www.skype.com/en/download-skype/skype-for-tablet/

Skype Video Conferencing Part of Microsoft Can be used on mobile devices, computers, or even a TV Must have Skype 2.0 or above for videoconferencing Can be used between an Apple and PC (Windows) Can make unlimited phone calls (basic) Don’t have to have a webcam … can use just a photo when ‘talking’ with each other. File transfers Can record video conference (extra $$$) Inexpensive VoIP (Voice Over Internet Protocol)

Skype Meeting Image

Skype – Pros & Cons Pros Cons First company to bring video conferencing to the ‘masses’ Free to text chat with anyone with a Skype account Free Skype applications for wireless devices to call anyone with a Skype account By pass cellular company minutes Cons Must have a device to run Skype Internet connection Video quality is poor

Skype Video Conferencing Costs One computer to another computer video conference Free Up to 5 computers Unlimited North America (Canada, US, Guam, Mexico & Puerto Rico) $7.99 per month

Start WEBEX Login to WEBEX Create your profile Only need to do this once

Start WEBEX Enter your password twice Enter the CAPTCHA code in the Type the text here Click on I agree statement. Click on the Sign Up statement.

WEBEX Setting Up a Meeting Use this link to view how to setup a WEBEX meeting https://www.webex.com/includes/documents/us-meetings-gsg- 6.12.pdf?TrackID=1029718&hbxref=&goid=eQSG

WEBEX Video Conferencing On-line collaboration Many enabling tools Presentation sharing Desktop sharing Live polling Chat rooms White board Host < > Server < > Attendee Use on any mobile, computer or tablet devices CISCO company Record video conferencing to be seen later (24/7) Every Saturday weekly maintenance update

WEBEX Meeting Image

WEBEX Pros and Cons Pros Cons Interactive capabilities more advanced Polling tours, web tours, virtual hand raising, whiteboard, VoIP, chat, survey capabilities, and post-conference reports Sharing capability Help & support is easy Cons Expensive for more than 3 people Can’t expand interface window completely Sometimes video lag

WEBEX Costs Free up to 3 people (or 3 separate computers) – unlimited Premium 8 $24 per month Premium 25 $49 per month Premium 100 $69 per month

Download GoTo Meeting - Windows Type in http://support.citrixonline.com/en_US/Meeting/all_files/G2M050019 Free 30 day trial One PC Next screen Enter your name (first and last) Enter email address Re-type your email address

Download GoTo Meeting - Apple Type in http://support.citrixonline.com/en_US/meeting/all_files/G2M050005 Free 30 day trial One PC Next screen Enter your name (first and last) Enter email address Re-type your email address

Download GoTo Meeting – Mobile Devices Type in http://support.citrixonline.com/en_US/meeting/all_files/G2M030003 Free 30 day trial One PC Next screen Enter your name (first and last) Enter email address Re-type your email address

GoTo Meeting Video Conferencing On-line collaboration Links to your meeting Don’t have to sign in or use password to start a meeting Simple user interface Use on any mobile, computer or tablet devices CITRIX company If joining a meeting must know the meeting code.

GoTo Meeting Image

GoTo Meeting Pros and Cons Easy to use HD video and good audio Unlimited online meetings (for $$$) Sharing capabilities Give access of mouse and/or keyboard to others Affordable Cons Drawing tools not available for Apple users

GoTo Meeting Costs Free for 30 days $24 per month $39 per month Up to 5 attendees No recording capability $39 per month Up to 25 attendees $49 per month Up to 100 attendees

Video Conferencing Advantages No time involved to travel Can have a meeting with various people without anyone having to travel You can see the people as well as hear them You can view documents, images, or pictures on the screen (sharing desktop). Ideas and knowledge can be communicated Keeping in touch with family & friends

Video Conferencing Disadvantages Can be expensive Needs suitable hardware/software Need a fast data link May be a slight delay between responses If the hardware breaks down by one of the participants, cannot ‘attend’ the meeting Different time zones Video cam may not be able to see the entire room

Telemedicine Video Conferencing Effective tool for remote telemedicine Track a patient’s recovery Initial consultation Reduce the cost of office visits Allowing hospitals to create networks to provide each other with support and consults American Telemedicine Association (ATA)

Choose a Telemedicine Vendor eVisit (Gilbert) Jordan Oriental Medicine (Chandler) Mercy Gilbert Medical Center (Gilbert) Naturopathic Essentials Nutrition Resolutions White Cranes Medical Center (Tempe) Banner Health Care Casa Grande Health Associates Mayo Clinic Check with your health provider to see if they have access to Telemedicine

Telemedicine Advantages Many patients feel uncomfortable going to a medical office Saves lives in emergency situations Helps rural communities Modern medical innovations Patient monitoring Health education

Telemedicine Disadvantages Overall cost for medical professional is great Decreases human interaction May take longer because of low Internet speed Low quality of informatics records Requires tough regulations

Medicare Telemedicine Medicare Part B covers certain telemedicine office visits and consultants Pay 20% of the Medicare approved amount for the doctor Rural Health Professional Shortage Area (HPSA) A county outside a Metropolitan Statistical Area (MSA) Congress is investigating for more telemedicine to be part of Medicare Some supplemental insurance companies are still deciding how to work with telemedicine. http://blog.aarp.org/2015/06/02/when-it-comes-to-telemedicine-medicare-has-a- ways-to-go/ http://blog.aarp.org/2014/03/19/focus-on-technology-for-caregiving-at-conference-on- aging/ (care givers)

Video Conferencing and Mobile Devices Mobile devices usually will have lower resolution Data limits on cell phone planes Finding a video conference app that delivers enterprise-level features Vendors ClickMeeting Adobe Connect GoTo Meeting WEBEX

Demonstration Demonstration of how to use video conferencing – WEBEX.

Questions or Comments? Have you experienced using video conferencing?