Review of Chapter 7: Appraising and Managing Performance Make no small plans for they have no power to stir the soul. Machiavelli

Performance Appraisal Types & Formats Relative Judgment Absolute Judgment Straight Ranking Narrative Essays Weighted Checklist Paired Comparison Graphic Rating Scale Behavioral Observation Scale Based on critical incidents Forced Distribution Behaviorally Anchored Rating Scale

Relative vs. Absolute How is a relative judgment different from an absolute judgment? What is the benefit of using relative? What is the benefit of using absolute? What are critical incidents?

Performance Appraisal Types & Formats Job Analysis Job Description Performance Appraisal Items

Practice Job Description Job title: Pig Nutrition Coordinator Job summary: coordinate pig nutrition, from making leftover food suitable for consumption to feeding Job duties and responsibilities Sort through leftovers removing inedible objects Incorporate nutritious additives Transfer food and by-products to appropriate locations Job specifications and minimum qualifications Driving, standing, sorting food with hands, climbing, lifting Driver’s license

Practice identifying performance appraisal formats The following performance appraisal items are based on the job description from the Pig Slop Processor episode of Dirty Jobs. Indicate the type of format that is used for each item.

___(+ 5) Removes all inedible objects from leftover food. ___(-5) Fails to remove all inedible objects from leftover food.

Rank all pig nutrition coordinators according to their ability to correctly sort through leftover food. The top 50% will be given a raise. 1.______________ Top 50% 2.______________ 3.______________ 4.______________ Bottom 50%

1 2 3 4 5 Does not remove any inedible objects from leftovers Removes some inedible objects from leftovers Removes all inedible objects from leftovers

Compare the sorting ability of each pig nutrition coordinator with every other pig nutrition coordinators so that all possible comparisons have been made.

Rank all pig nutrition coordinators according to their ability to correctly sort (i.e., don’t leave inedible objects in leftover food). 1.______________ 2.______________ 3.______________ 4.______________

Removes inedible objects from leftover food: 1 2 3 4 5 6 7 Never Sometimes Always

Please comment on the following aspects of performance: Whether or not the employee removed inedible objects from leftovers _______________________________________________________________________________________________________________________________________________________________________________________________________________________

Removal of inedible objects: Poor Average Excellent 1 --------- 2 ----------- 3 ------------ 4 ------------ 5

Rater errors What is frame of reference training? What are restriction of range errors?

Performance Feedback When is the best time to give performance feedback? What words should you avoid using when giving performance feedback?