GIS Management Institute® Allen Ibaugh, AICP, GISP, URISA President Amy Esnard, GISP, URISA BOD Greg Babinski, GISP

The Last 50 Years Have Seen A Geospatial Revolution Developed upon a foundation of geographic theory Enabled by the development of computing and information technology Built upon digital data with location attributes Aided by allied geospatial technology Turned into a viable business support tool by geospatial software Move away from GIS as a standalone piece of software Growing societal awareness of geospatial power Review the components of the geospatial revolution. Reflect upon the complex nature of GIS – each of these components requires understanding, investment, and development 9/17/2018 Copyright @ URISA 2014

The Last 50 Years Have Seen A Geospatial Revolution Developed upon a foundation of geographic theory Enabled by the development of modern computers and information technology Built upon digital data with location attributes Aided by allied geospatial technology Turned into a viable business support tool by geospatial software Transformed into a successful revolution by combining all these components into geographic information system (GIS) operations Supported by cadres of GIS professionals and managers This slide makes the transition to the concept that the effectiveness of these individual technology components is dependent upon operation within a GIS, supported by GIS professionals and managers 9/17/2018 Copyright @ URISA 2014

The Current State of the Geospatial Revolution Geospatial technology has been proven beyond question as a key tool for effective government administration and business processes. Geospatial technology has become ubiquitous within private industry, agriculture, research, academics, and for use by citizens. A growing body research proves that geospatial technology delivers significant financial return on investment. In 1998 a respected Past-President of URISA then future URISA President Greg Babinski: ‘I think that GIS is a failure. It is too expensive, too complex to operate, and the benefits for government are far from evident.’ 25 years ago this may have been a valid concern. 15-20 years ago ROI forecasts were slim and the concerns expressed may have been valid. Today the question is decided….geospatial technology is here to stay. As Jack Dangermond said ‘Today - GIS is the nervous system for the planet.’ 9/17/2018 Copyright @ URISA 2014

The Geospatial Revolution Within the grasp of everyone… ...Worldwide GIS data and applications are increasingly ported to multiple platforms… 600 million cell phones in India! The very concept of the ‘phone’ is being challenged: is it a phone, is it a wrist watch, are they glasses? 9/17/2018 Copyright @ URISA 2014

The Geospatial Revolution Delivers significant financial $$$$ benefits… Before GIS mapping and spatial analysis that was performed must have provided some value…represented by sections A, B, C; where areas B & C represent cost of production (P1), areas A, B & C represent assumed value of units of production (Q1), and area A represents net benefit. With GIS, cost of unit production declines to P2 and rate of production increases to Q2. Net financial benefits are represented by sections B, D & F (or if we assume a sloping demand curve, by sections B & D). Theoretical basis for GIS cost and benefit calculations. After Prof. R. O. Zerbe 9/17/2018 Copyright @ URISA 2014

The Next 50 Years of the Geospatial Revolution Geospatial technology will benefit government, business, and society in new and unanticipated ways. GIS will continue to provide financial benefits to those who employ it. Small cadres of professionals within GIS operations will support large bodies of end-users. As geospatial technology becomes more pervasive and as governments and businesses become more dependent, the importance of well managed and highly effective GIS increases. GIS becomes mission-critical and its effective and sustainable operation and management becomes as important as any function within an organization. 9/17/2018 Copyright @ URISA 2014

The Geospatial Revolution King County GIS Center supports more than 4,600 discrete GIS users 9/17/2018 Copyright @ URISA 2014

The Next 50 Years of the Geospatial Revolution Geospatial technology will benefit government, business, and society in new and unanticipated ways. GIS will continue to provide financial benefits to those who employ it. Small cadres of professionals within GIS operations will support large bodies of end-users. How can we measure and improve the effectiveness of GIS operations? What can we as GIS professionals do to improve the future benefits to society from GIS operations? You cannot manage what you cannot measure. To ensure effective and sustainable GIS, we as GIS managers must have new insights into our organizations, recognize our threats and weaknesses, and take effective steps to ensure the future viability and maximum ROI from our investment in GIS. 9/17/2018 Copyright @ URISA 2014

Geospatial Technology Future: Benefits from the GIS Management Institute® URISA GIS Management Institute® (GMI) Helps organizations identify and implement enterprise GIS management practice improvements. GIS managers, anywhere in the world, will increase return on investment and maximize the effective use of GIS for their enterprise business goals with GMI products and services. URISA received GIS Management Institute Charter from the U.S. Patent and Trademark Office in 2013. The GMI is organized as an operational component of URISA comprised of: A Professional Practices Division An Accreditation Division An Advocacy Division A Core Committee An Advisory Committee 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® Business Need Professional Practice Standards GIS professionals and practitioners invest considerable time and money for their initial education and continual training, yet recognized professional practice standards and guidelines are lacking in the GIS profession. Investment Validation Public agencies and private entities have invested very large sums of money to develop and operate their enterprise GIS and program specific GIS operations, yet best-practices and investment validation for GIS operations are both lacking. These are needs that the GIS Management Institute® will meet. Worldwide, most GIS managers, professionals, and practitioners continue to deliver value to society through the work that they do. But there remains a need for an environment where best practices and professional standards can be developed, validated, and promoted to maximize the value and effectiveness of GIS operations. These are the needs that the GIS Management Institute® will meet. Discuss….including international focus. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® GMI Core Products and Services Two Existing Key Products The Geospatial Management Competency Model (GMCM) for managers The GIS Capability Maturity Model. (GISCMM) for GIS organizations In addition a GMI Glossary has been developed to support GMI services. Future Key Product The GIS Management Body of Knowledge (GMBOK) will be a third key product of the GMI. The GIS Management Institute® already has two key products that are central to its core strategy: The Geospatial Management Competency Model (GMCM) for managers The GIS Capability Maturity Model. (GISCMM) for GIS organizations The GIS Management Body of Knowledge (GMBOK) will be a third key product of the GMI. In addition a GMI Glossary has been developed to support GMI services. 9/17/2018 Copyright @ URISA 2014

URISA’s Geospatial Management Competency Model Adopted by USDOLETA August 2012 18 Competency Clusters 74 individual competencies Peer Reviewed Published in June 2012 The strawman draft GMCM was further developed by an international panel of GIS managers at GIS-Pro 2011 and finally published in 2012 after acceptance as GTCM tier 9 by USDOLETA. http://www.urisa.org/resources/geospatial-management-competency-model/ 9/17/2018 Copyright @ URISA 2014

URISA’s GIS Capability Maturity Model 2013 Peer-Review Cycle Final revised draft based on 10-day GMI Committee review & comment cycle GMI Committee consensus approval of final September 2013 draft at its 9/4/2013 meeting with recommendation that the URISA BOD endorse/formally adopt the URISA GIS Capability Maturity Model. Adopted and Published in October 2013 The final revised GISCMM was approved by consensus by the GMI Committee and published by URISA in October2013. 9/17/2018 Copyright @ URISA 2014

URISA’s GIS Capability Maturity Model Execution Ability (EA) Component EA1. New Client Services Evaluation and Development EA2. User Support, Help Desk, and End-User Training EA3. Service Delivery Tracking and Oversight EA4. Service Quality Assurance EA5. Application Development or Procurement Methodology EA6. Project Management Methodology EA7. Quality Assurance and Quality Control EA8. GIS System Management EA9. Process Event Management EA10. Contract and Supplier Management EA11. Regional Collaboration EA12. Staff Development EA13. Operation Performance Management EA14. Individual GIS Staff Performance Management EA15. Client Satisfaction Monitoring and Assurance EA16. Resource Allocation Management EA17. GIS data sharing EA18. GIS Software License Sharing EA19. GIS data inter-operability EA20. Legal and policy affairs management EA21. Balancing minimal privacy with maximum data usage EA22. Service to the community and to the profession Enabling Capability (EC) Component EC1. Framework GIS Data EC2. Framework GIS Data Maintenance EC3. Business GIS Data EC4. Business GIS Data Maintenance EC5. GIS Data Coordination EC6. Metadata EC7. Spatial Data Warehouse EC8. Architectural Design EC9. Technical Infrastructure EC10. Replacement Plan EC11. GIS Software Maintenance EC12. Data back-up and security EC13. GIS Application Portfolio EC14. GIS Application Portfolio Management EC15. GIS Application Portfolio O&M EC16. Professional GIS Management EC17. Professional GIS Operations Staff EC18. GIS Staff Training and Professional Development EC19. GIS Governance Structure EC20. GIS is Linked to Agency Strategic Goals EC21. GIS Budget EC22. GIS Funding EC23. GIS Financial Plan The number of components increased… From 21 to 23 Enabling Capability components. From 14 to 22 Execution ability components. The rating scales were also revisited and slightly revised. This slide is for summary reference. We will go through each component of the model, step by step in the next section. 9/17/2018 Copyright @ URISA 2014

URISA’s GIS Capability Maturity Model Enhancing Sustainable Enterprise GIS Remind attendees that the GIS CMM assesses enabling capability and execution ability, and that they determine potential ROI. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® GMI Core Products and Services Future Key Services Assessment & Accreditation The GISCMM and the GMBOK will be used to develop an on-line subscription based organizational assessment and accreditation service for enterprise GIS operations anywhere in the world. Organizational GIS Metrics, Capability and Maturity Survey Subscribers to the service will populate the GMI database with metrics on their own GIS configuration, maturity assessment, and performance metrics. Organizational GIS Metrics, Capability and Maturity Analysis Their subscription will then provide them access to the GMI database to analyze the effectiveness of individual GIS management best practices and to compare their GIS operations against peer agencies worldwide. This is conceived as the core service of the GMI. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® Enterprise GIS Assessment & Accreditation Online survey instrument Self assessment with validation mechanisms Compilation of bench marking metrics Evaluation against GISCMM Manager assessment against GMCM Feedback report with benchmark analysis and development Findings with capability and process improvement Suggestions Future GMI Maturity Level Accreditation This is the major GMI service to be launched early in 2014. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® Core Strategy Purpose The GMI core strategy is to help those who deploy, operate, and manage GIS organizations enhance their personal competency, and improve the effectiveness and ROI from their investment in GIS. GMBOK Creation Volunteers The GMI will mobilize volunteer GIS professionals (to be called GMI Associates) to create the GMBOK, comprised of individual GIS Best Practices. Existing Frameworks The GMBOK will be developed by starting with frameworks that have already been developed by URISA, such as the GMCM and the GISCMM. Topics Topics for individual GIS Management Best Practices will be developed from the 23 capability and 22 maturity components of the GISCMM. Each topic will include a narrative of the best practice, a policy template, recommended metrics, a description of required professional competencies to support the best practice, and recommended learning objectives to inform the development of a curriculum to teach the best practice. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® Conceptual Diagram Focus Future URISA Education: Workshops, ULA, UMA GMBOK: GIS Management Body of Knowledge GMCM: Geospatial Management Maturity Model GISCMM: GIS Capability Maturity Model This diagram shows the relationship of various current, planned, or future GMI products and services. Note that it also shows URISA education (outside GMI) and possible future cooperation with GISCI. GIS Organization Assessment & Accreditation Service Future GIS Educational Accreditation Service Future work with GISCI to Develop a GIS Management Certification 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® Conceptual Diagram This diagram shows how the GISCMM and the GMCM will be used by URISA GMI Associates to develop the GMBOK. From that will be developed a variety of other GMI services. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® Subscriber Portal Tweet about this presentation #gispro2014

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GIS Management Institute® GIS Metrics Report Describe how the GMI Assessment Accreditation service will provide subscribers with a report and peer-agency comparison of their enabling capability components. It will focus on key infrastructure investments that the organization might focus on. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® GIS Capability Assessment Report Describe how the GMI Assessment Accreditation service will provide subscribers with a report and peer-agency comparison of their enabling capability components. It will focus on key infrastructure investments that the organization might focus on. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® GIS Data Assessment Report Describe how the GMI Assessment Accreditation service will provide subscribers with a report and peer-agency comparison of their enabling capability components. It will focus on key infrastructure investments that the organization might focus on. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® GIS Maturity Assessment Report 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® GIS Management Competency Enhancing professionalism for GIS managers The GMI Assessment and Accreditation service will also provide a competency assessment of the GIS manager (or GIS management team) against the GMCM. GIS Management is extremely complex. Some GIS managers have strong geospatial technology KSA’s but could benefit from management competency improvements. Others have strong management skills, but need to enhance their geospatial technology KSA’s. The competency of the GIS manager is one of the key success factors for an effective enterprise GIS 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® GIS Mgmt Competency Report Assessing the competency of a GIS manager against the Geospatial Management Competency Model Describe how the GMI Assessment Accreditation service will provide subscribers with a report and peer-agency comparison of their GIS management competency. It will focus on key management competency improvements that the organization might focus on. 9/17/2018 Copyright @ URISA 2014

GIS Management Institute® Near FUTURE (2015) GIS Organizational Metrics Survey 2015 State of GIS Report Soft Launch of GIS Organizational Assessment Service Public announcement as the GMI GIS Organizational Assessment Service is launched URISA Journal Issue devoted to GMI 1. GIS Organizational Metrics Survey Soft Launch, then Full Launch, by beginning of 4th quarter 2014. 2014 State of GIS Report The Survey will be annual, so that we can identify and analyze trends in the spread, development, and effectiveness of enterprise GIS.   After the 2014 Survey period ends, the results will be compiled and published in a detailed 2014 State of Enterprise GIS report, in a URISA Journal issue devoted to GMI, The GIS Professional, and other publications. The intent is to make these articles broadly and freely available for republication. The results of the survey will also be the topic for a Thought-Leaders panel at GIS-Pro 2015 2. Soft Launch of GIS Organizational Assessment Service, 4th quarter 2014 3. Public announcement as the GMI GIS Organizational Assessment Service is launched 4. URISA Journal Issue devoted to GMI Tweet about this presentation #gispro2014

GIS Management Institute® Near FUTURE (2015) Development of GIS Management Body of Knowledge begins Organizational GIS Accreditation Service launched Possible large GIS ROI study linked to Organizational GIS Assessment database International outreach 1. The GMI will identify individual components of the GIS Capability Maturity Model that require further research or clarification to provide effective guidance to GIS managers. These individual Model components will develop individual GIS management professional practices standards or GIS management best practices. The cumulative body of standards and best practices will form the GMI GIS Management Body of Knowledge (GMBOK). Each individual best practice or standard will clarify the characteristics of a capable or mature GIS, as outlined within the model. It is anticipated that the GMBOK will be comprised of 25-40 individual best practices documents. 2. GIS Accreditation Service – launched (!st Quarter, 2015) 3. ROI Study linked to the same database where we will the metrics captured in the assessment will also be stored – to be used to identify further correlations and opportunities for organizations 4. The State of Enterprise GIS Survey is global because it benefits GIS managers and researchers everywhere to understand variations and patterns in use of geospatial technology. This international approach will enhance understanding of variations but across borders and within individual nations. - International Cartographic Association (ICA) in Europe Tweet about this presentation #gispro2014

GIS Management Institute® FUTURE Development Work with GISCI to develop a GIS management certification program GIS ROI assessment capability within the GIS Assessment Service Link broader organizational performance metrics to the GIS Assessment Service Develop a GIS educational accreditation program based on the GMBOK To further connect and associate URISA’s GMI with other organizations and accreditation programs, and streamline the educational, professional and organization development and maturity Tweet about this presentation #gispro2014

GIS Management Institute® & GIS Capability Maturity Model FEEDBACK…. Do you have any: Questions? Suggestions? Criticisms? IDEAS for using the GISCMM of the GIS Management Institute? Other comments? 9/17/2018 Copyright @ URISA 2014

GISCMM Development Contributors 9/17/2018 Copyright @ URISA 2014

GMI Committee Members 9/17/2018 Copyright @ URISA 2014

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