AODA - Module 1 - ReDO v4.1 Did You Know? About 1.85 million people - or 15.5% of Ontario’s population - have a disability. Almost half of all persons over the age of 65 have disabilities, and by 2025, 1 in 5 Ontarians will be 65 or older. Disabilities can be both visible and invisible, with invisible disabilities being less obvious. Disabilities can be temporary or permanent. Visible Disability Invisible Disability Temporary/Permanent Disability 

Complying with the AODA – It’s Just Good Business AODA - Module 1 - ReDO v4.1 Complying with the AODA – It’s Just Good Business According to the Royal Bank of Canada, persons with disabilities have an approximate spending power of about $25 billion annually across Canada. Being known as an organization that accommodates both employees and customers with disabilities: Helps ensure customers will choose our organization over our competitors Helps attract highly competent employees Creates a positive public image of your company Taking concrete steps to both attain and retain a varied and diverse customer base - encompassing families and friends of individuals with disabilities - is of key importance for organization to thrive in today’s competitive economy.

Value of Employees with Disabilities Return on Investment Human Capital Innovation Marketing Diversity Social Responsibility proLearning innovations 2012 All Rights Reserved proLearning innovations 2012 All Rights Reserved

proLearning innovations 2012 Human Capital Recruiting Retention Cost/Benefit proLearning innovations 2012 All Rights Reserved proLearning innovations 2012 All Rights Reserved

proLearning innovations 2012 Create efficient and effective business processes Develop and implement strategies to attract and retain qualified talent Use technology in new way Introduce & customize new product and services Foster the development of next-generation products and services proLearning innovations 2012 All Rights Reserved

proLearning innovations 2012 Marketing Mirror the market to attract a wider customer base Increase market share Respond to marketplace needs Lead our market Increase profitability proLearning innovations 2012 All Rights Reserved

proLearning innovations 2012 Diversity Diverse Marketplace Diverse Workplace proLearning innovations 2012 All Rights Reserved

Social Responsibility “the first responsibility of business is to make enough profit to cover the costs for the future. If this social responsibility is not met, no other social responsibility can be met. . . . the proper social responsibility of business . . . . is to turn a social problem into economic opportunity and economic benefit, into productive capacity, into human competence, into well-paid jobs, and into wealth.” Frontiers of Management, Peter Drucker proLearning innovations 2012 All Rights Reserved

proLearning innovations 2012 Return on Investment Increased revenues Reduced costs Enhance shareholder value proLearning innovations 2012 All Rights Reserved

proLearning innovations 2012 Proactive! Senior Management’s/“Champion” actively supporting Set aside funding for accommodation needs as is done for other fixed costs Manager specific training proLearning innovations 2012 All Rights Reserved proLearning innovations 2012 All Rights Reserved