Resident/Post-doc/Fellow WHITS PERSONA Name: “Doc” Oddfellow User Type: Resident/Post-doc/Fellow Quote: I don’t know how to do X, and I really don’t have time to learn This user has a full-plate: they’re overwhelmed by their work/courseload and can’t find time to improve their searching and writing skills. They reach out to the Library at someone else’s suggestion/requirement. Goals & Needs Obstacles & Pain Points Opportunities I want to write a systematic review, and was told to come to the Library for help. I don’t know how to do a comprehensive literature review I don’t have statistical research I don’t know where to start I don’t know how to proceed What about analysis? We can be explicit on the website: “need to do a comprehensive review?” and provide information to facilitate that We can offer classes and office hours that focus on shared “hard points” We can get and provide access to SCOPUS Distill’r (or other) Institutional Mendeley? Northern Light Borrowing account? No Most-used library Hub/Hideout Galaxy Tablet Chrome for Android I need to learn about: PICO PubMed Embase Web of Science Business Complete Source CINAHL I don’t have time to do the work … I need to be efficient and focused with the little time I do have We can offer Doc online videos/tutorials to teach him what he needs to know Most-used tech Mission Bay Campus Interest in in-person events & help None Very Into It