Reflective Learning

What is Reflective Learning? Learning from each other WHAT IS IT? Facilitated interactive group discussions Through simple and engaging materials (video!): make a personal experience WHY? Cater for different styles of learning Focus on identifying what is important Highlight issue through personal sharing METHOD THAT CREATES BEHAVIOURAL CHANGE REFLECTIVE LEARNING SAVE LIVES! FOCUS ON KEY THEMES FOR ALL EMPLOYEES IT’S NOT ABOUT WATCHING A VIDEO!

Research on reflective learning concept

Background Aim Strategic objectives Challenges Penetration of Learning Effectiveness of Learning Aim Make Learning From Incidents more effective by supporting people to internalise the learning using a structured engagement method Strategic objectives Introduce reflective learning using a maritime theme (mooring) Focus on ‘risk normalization’ and ‘situational awareness’. Support the maritime contractors in focusing on the mooring safety campaign in Q4 2014 Up skill engagement leaders by improving group discussion skills

Typical session Ideally 20 participants, maximum 30 participants Session is about 70-90 minutes (This is a large investment of people’s time, so it must be taken seriously to prepare well and follow up) Welcome and safety brief – 5 minutes Introduction – 5 minutes What are barriers? – 5 minutes Video part 1 & group discussion – 15 minutes Video part 2 & group discussion – 20 minutes Video part 3 & group discussion and team action – 15 minutes Video part 4 & Personal action commitment – 5 minutes Collect actions & Wrap up

Video – high level 1. Intro to Mooring activity 2. Intro to incidents involving mooring activity 3. What happened prior to incident 4. Questions: What do you think happened next? Discuss all realistic mooring scenarios applicable on your vessel? 5. What happened during the incident, consequence 6. Questions. What are the barriers on your vessel that would prevent this incident from happening? What could cause these barriers to fail? What could be done to make the barriers more effective? 7. What was the Analysis and follow up to the incident 8. Questions: What is required to change or improve mooring safety on your vessel? Identify a team action from this discussion What is the most important thing you felt about this incident? Commit to a personal action

Reflective Learning on Mooring Learning from each other

Welcome

Agenda Welcome and safety brief – 5 minutes Introduction – 5 minutes What are barriers? – 5 minutes Chronic Unease? – 10 minutes Video part 1 & group discussion – 15 minutes Video part 2 & group discussion – 20 minutes Video part 3 & group discussion and team action – 15 minutes Video part 4 & Personal action commitment – 5 minutes Collect actions & Wrap up

Hazard: Flammable material Activity: Doing Hot work What are barriers? Hazard: Flammable material Safety Policy Barriers Hazard Procedures Example: Activity: Doing Hot work Permit to work Alarms PPE Incident Explain swiss cheese model using an example of Doing Hot work…. Ask: What is the Hazard?... (Flammable material) Ask: What are the barriers that prevent the flammable material turning into an incident?... …Safety policy determines if Hotwork is allowed….sometimes it is not clear (Hole in barrier) …Procedures defines how the work is to be carried out….sometimes it is confusing (Hole in barrier) …Permit to Work ensures all checks are carried out….sometimes not done properly (hole in barrier) …Alarms gives warning of dangerous situation developing….sometimes not maintained properly (hole in barrier) …PPE provides last line of defence….sometimes not used or not appropriate (hole in barrier) …Any others? When all such barriers don’t work properly at the same time…(it is similar to the holes in the barriers lining up), then the hazard passes through and results in an incident…(like a Fire) Holes in barriers FIRE

Chronic Unease Video

Line of Fire Video

Video Link to Video

Type Team Action at end of discussion part 3 Team members:

Personal Action Commitment Submit your personal action commitment forms

Steps to Success Identify a focal point in the contractor organisation Ensure right level of leadership has been engaged in the organisation Identify groups that would be suitable for the session (on vessels, in training centre, etc) Identify who would facilitate these sessions (Captain, senior officers, fleet trainers) Provide session facilitators, training on group discussion skills ( e-learning and F2F) Plan and carry out reflective learning sessions using trained facilitators Ensure session details, Team and personal actions are sent to focal point Management review team actions to understand issues or provide support Management remind and encourages staff to commit to their personal actions During management visits test that team actions and personal actions are done

Roll out plan Jun 2014: Reflective learning video and facilitator aids ready Jun – Aug 2014: 1 Pilot in each region with contractors (7 in total) Jun – Aug 2014: Engage maritime focal points to prepare for roll out in Q4 2014 Sep 2014: Review feedback from Pilot test and prepare for roll out to contractors Q4 2014: Roll out Reflective learning