Indiana Department of Health Ever wish your cell phone could send an 800 MHz radio message? -or- Communicating across different devices Chuck Berning Indiana Department of Health

The essence of communications Who's on first?

Radio Voice Communications in 2001 Phones Mobile Phones VHF UHF IP PCs

Indiana Public Safety Commission (2001) The IPSC believes that public safety agencies must be able to effectively communicate at all governmental levels between all disciplines. Many local, state and federal agencies share in this belief; but the IPSC has the plan and has already begun implementation of an interoperable communications network on a statewide basis.

Indiana Public Safety Commission (2001-8) The IPSC plan for interoperable communications is based upon an 800 MHz radio platform. Towers were constructed statewide and individual agencies assigned talk groups that they used to develop interoperable communications within their agency.

Indiana Public Safety Commission (2001-8) The 800 MHz implementation was very successful and has provided a standard for interoperable communications. We currently have: 133 sites 41,483 users 2,216 talk groups

The successful implementation took us from this Phones VHF Mobile Phones Radio Voice UHF IP Phones PCs

The successful implementation took us from this to this Phones VHF Mobile Phones Radio Voice UHF IP Phones 800 MHz PCs

Today’s Challenge – a multitude of Communication Devices

Organizations/Agencies Applications/Media/Information IP Phones PTT Radios PC Clients Devices/Networks Cell Phones Mobile Fire Police ISDH Organizations/Agencies IDHS The underlining problem is communications silos often created by innovation SNS Web EOC Surveillance Systems Applications/Media/Information GIS and Data

Organizations/Agencies Applications/Media/Information IP Phones PTT Radios PC Clients Devices/Networks Cell Phones Mobile Fire Police ISDH Organizations/Agencies IDHS We decided to see what we could do about the situation SNS Web EOC Surveillance Systems Applications/Media/Information GIS and Data

Organizations/Agencies Applications/Media/Information IP Phones PTT Radios PC Clients Devices/Networks Cell Phones Mobile Fire Police ISDH Organizations/Agencies IDHS We started by defining what we mean by communications SNS Web EOC Surveillance Systems Applications/Media/Information GIS and Data

in Voice Communications 1 - Define what we Need in Voice Communications

2 - Define what we Need In Data / Video

3 - Define How this Impacted People

IPICS

Our Solution - IPICS IP Interoperability and Collaboration System Network Devices People Provides a holistic approach to communications

Integrates voice, video and data Why IPICS? Integrates voice, video and data Physically connects devices with a need to communicate on a common topic (e.g. hospitals, EMS, Governor, Incident commander, etc.). Builds on Indiana’s investment in radio and network technology (Cisco products) Security Hierarchical management structure Ease of use / ability to react to change

Our Solution - IPICS Each agency or jurisdiction locally manages its own communications resources, including networks and devices. Agencies can stipulate which resources they will share with other agencies during emergencies and routine operations, based on governance and local policy needs. Provides for the preservation of organization and ownership boundaries!

Proof of Concept Decided to integrate IPICS into our statewide SNS exercise. The following participated Department of Health Operations Center Homeland Security Operations Center RSS (distribution center operations) County operations center / POD Hospitals Indiana State Police Indiana Department of Transportation Indiana Office of Technology

Proof of Concept Y 800 Mhz VHF UHF Cell Tele-phone IP Phone PC with Soft-phone PC with PMC HAM Radio VPN Y Telephone PC with softphone

Exercise Results IPICS operated flawlessly and exceeded expectations of participants We set up individuals in advance and on-the-fly Management of the environment using IPICS software was very effective Network impact was minimal and was less than expected There was immediate acceptance of the system As a result of the exercise, we made the decision to make IPICS a production system

The demo involves communications between: IPICS DEMO The demo involves communications between: 800 MHz radio – Indiana Dept. of Health 800 MHz radio – Indiana Dept. of Homeland Security PC running soft phone on a laptop with an air card Cell phone dialing in Notification to join the conversation

Questions Chuck Berning cberning@isdh.in.gov (317)233-8187