Texas A&M IT Who we are in brief… Robert Cheyne

Administrative Unit Reporting to President Young Total Budget of approximately $42M 200+ budgeted employees 100+ student workers Partnerships across all agencies and institutions.

Organizational Structure VP for Information Technology & CIO Associate Vice President (Honea) Chief Technology Officer (Cato) Executive Director (Marchbanks) Chief Information Security Officer (Marti) IT Strategy Officer (Kissee)

Organizational Structure Chief Technology Officer Infrastructure Operations Systems Engineering Telecommunications Enterprise IT Technologist Service Desk IT Security Networking

Organizational Structure Executive Director IT Solutions & Support Product Strategy & Communications Business Support Services Human Resources Financial Analyst

Organizational Structure IT Strategy Strategic Planning and reporting Project Management Office Service Management Change Management Business Relationship Management Administrative Coordination

IT Committee Involvement ITAC IT Forum GoWeb Laserfiche ServiceNow Affiliations LEARN Internet2

IT internal committees Executive Leadership Team CIO Direct reports and Associate Directors Provides operational guidance to the organization and is decision-making IT Service Excellence Membership includes each functional area and rotates annually Working group at the discretion of the CIO Special projects on continual service improvement and organizational effectiveness

IT Services Networking Telecommunications Datacenter management Shared services Virtualization Service Desk IT Security Risk Management and Policy

IT major projects Datacenter SPECTRIM/Archer Identity and Access Management Campus Firewall Infoblox Voice-over-IP migrations

Strategy & Organizational Effectiveness Projects Financial Management Process and Tool Change Management IT Service reviews HPRC collaboration Project Coordinator Training program (internal pilot) IT Governance framework

Questions? Robert Cheyne rcheyne@tamu.edu brm@tamu.edu 979.845.9999