McGraw-Hill Technology Education

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McGraw-Hill Technology Education Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved.

E-mail and Other Internet Services Chapter 2B E-mail and Other Internet Services

Using E-mail Exchanges messages with other users Messages reach destination in seconds Mail waits in mailbox until opened Text, audio, pictures and video messages Teaching tip Have a student define spam. While most people hate spam and wish it would stop, explore the implications of anti-spam laws in a free trade society.

Using e-mail Configuring e-mail e-mail clients read and send e-mail Outlook and Eudora are common Need name of mail server Need username and password Hotmail and Yahoo are online clients No configuration needed Teaching Tip Suggest to your students to acquire a professional e-mail address from Hotmail or other online service. These free services usually outlast university or employer e-mail.

Using e-mail e-mail addresses Listserv Unique address Allows sending and receiving Username@isp.com Listserv Lists of e-mail addresses Each address gets the e-mail

Using e-mail e-mail actions Create a new message Send an attachment Reply to e-mail Open attachments Forward an e-mail Teaching tip Although not covered in the text, CC refers to Carbon Copy and sends a copy of the e-mail to everyone on the list. Blind carbon copy (BCC) does the same, except the recipients do not know who else got the message.

Other Internet Features News Public board devoted to a topic Thousands of topics available Messages are called threads Users can create threads Users can comment on threads Need a news reader program Teaching tip When you show a newsgroup in class, watch out for non-moderated groups. Off topic messages can appear. Stick to moderated groups like Microsoft sponsored groups. Table 2B.1 lists common news domains.

Other Internet Features File Transfer Protocol (FTP) Copies files from a remote computer FTP client is needed Some sites require a password Teaching tip Page 83 of the text has good pictures of ftp in action. This is a service students have most likely not encountered. Be sure to demonstrate in class.

Other Internet Features Internet Relay Chat (IRC) Real time communication system Multi-users with many channels (rooms) Channels are dedicated to a topic All users can read the comments Discussion point Have students discuss methods to be safe and secure in a chat room.

Other Internet Features Instant messaging (IM) Private, real-time communication Message sent only to listed users Buddy lists contain IM names Insider information Microsoft included Windows Messenger based on teen usage of computers. IM was one of the three most used computer programs among users under 16.

Other Internet Services Online services Company that offers access by subscription Banks, games and research America Online offers content and Internet

Other Internet Services Peer-to-peer (P2P) services User computers are connected together No centralized organization Users can communicate directly Users can share files

Chapter 2B End of Chapter