Unit G3 Revision Click me

Hello. Are you ready to play? 1 2 3 Hello. Are you ready to play? 4 5 6 7 8 9 Click me

1 2 3 Click one person. 4 5 6 7 8 9

Which legislation outlines job roles? 1 Salon policy Health & Safety COSHH Which legislation outlines job roles? Equal opportunities Contract of Employment

1 Write the answer and the meaning on your paper. Contract of employment Yes! Well done! This legislation will give information about your job role & responsibilities Home

A question which begins with ‘why’, ‘how’ or ‘what’ is known as 2 Leading Closed Open A question which begins with ‘why’, ‘how’ or ‘what’ is known as Answered Part

“open” questions allow you to get more information about something 2 Write the answer and the meaning on your paper. Open Yes! Well done! “open” questions allow you to get more information about something Home

Why is working as a team important? 3 Salon closes on time Staff happy Keep clients happy Why is working as a team important? Get breaks Smooth running salon

If everyone works together the salon will be more efficient 3 Write the answer and the meaning on your paper. Smooth running salon Yes! Well done! If everyone works together the salon will be more efficient Home

As a junior member of staff you should……. 4 Read salon rules Do what you think Listen to others As a junior member of staff you should……. Work within your own responsibility Be friendly to others

This ensures you reduce risks 4 Write the answer and the meaning on your paper. Work within your own responsibility Yes! Well done! This ensures you reduce risks Home

5 Salon policy Professional Make friends To avoid offence Avoid time wasting Why must you be polite? To avoid offence Make friends

Write the answer and the meaning on your paper. 5 Write the answer and the meaning on your paper. To avoid offence Yes! Well done! Being polite ensures you do not cause offence to clients or colleagues. Think before you speak Home

Why should you behave correctly? 6 Profit Professional standards Client satisfaction Why should you behave correctly? Salon policy Looks good

You are a professional therapist and should behave accordingly 6 Write the answer and the meaning on your paper. Professional standards Yes! Well done! You are a professional therapist and should behave accordingly Home

Which of these would you need permission to do? 7 Greeting clients Tidy up Which of these would you need permission to do? Take a break Get a drink

Write the answer and the meaning on your paper. 7 Write the answer and the meaning on your paper. Take a break Yes! Well done! You need to make sure someone knows where you are going and that salon duties are completed/covered Home

A confused client might ….. 8 Ask questions Look away Smile A confused client might ….. Shout Say nothing

Write the answer and the meaning on your paper. 8 Write the answer and the meaning on your paper. Ask questions Yes! Well done! If clients are asking a lot of questions listen carefully to judge if they have understood what you have said Home

If you have a work related problem, what should be followed? 9 Equal opportunities Nothing Salon policy If you have a work related problem, what should be followed? H&S procedure Appeal & grievance procedure

Write the answer and the meaning on your paper. 9 Write the answer and the meaning on your paper. Appeal & grievance procedure Yes! Well done! This will ensure your problems are heard in full and appropriate action is taken Home

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1 No! Go back. Home

2 No! Go back. Home

3 No! Go back. Home

4 No! Go back. Home

5 No! Go back. Home

6 No! Go back. Home

7 No! Go back. Home

8 No! Go back. Home

9 No! Go back. Home