Empowering Electric Industry Human Resources Transformation November 2016

Power Industry Challenges Regulatory Evolution Evolving business models, DER, rate design reforms, market monitoring, aggressive enforcement Power Industry Changing Business Models Renewable energy, load defection, storage, electric vehicles, cyber security Changing Customer Interaction & Expectations Customer-centric interfaces, smart appliances DSM, storage, DER Challenges New HR requirements for Workforce Transformation Knowledge transfer from aging workforce New skills for new functions Balancing skill demand & supply Employee motivation EmpowerGenie Copyright @ EmpowerGenie 18-09-2018

EmpowerGenie - Supporting workforce transformation by: Providing a 360 degree view of workforce capabilities Forecasting and planning staff resource & demand Extensive workforce analytics for fact-based, proactive HR decision making Facilitating employee transition, growth and deployment Copyright @ EmpowerGenie 18-09-2018

Copyright @ EmpowerGenie Client benefits Structured mapping of roles and teams Seamless advancement & new skill development Comprehensive workforce reports More effective workforce management Identify current & future skill gaps Copyright @ EmpowerGenie 18-09-2018

Copyright @ EmpowerGenie Client benefits Optimal workforce allocation Reduced overhead costs Enhanced productivity Improved utility performance Timely workforce staffing Matching staff to skill needs Improved customer satisfaction Employees rightly skilled for their jobs Manages critical risks Helps plan training & certification Improved employee satisfaction with career growth Copyright @ EmpowerGenie 18-09-2018

Copyright @ EmpowerGenie Client benefits Objective Promotion Process Accurate on-demand snapshots of: 1) Employee role fitness for current role 2) Employee role readiness for future role 3) Employee performance ratings Ease of Succession Planning Identification of critical roles Instant identification of best suited employees Developing and monitoring skill requirements & advancement plans Copyright @ EmpowerGenie 18-09-2018

Client Benefits Match candidates to emerging requirements Skill needs Advanced communications, control & metering skills System operator reliability certification Ancillary services, trading & regulation Cyber security training Smart grid design Increased reliability Distributed generation & renewables Cyber security Copyright @ EmpowerGenie 18-09-2018

Two application approaches Company-wide Application Deployed utility-wide Tailored to each company Used for full-workforce management Transformation Workforce Packages Builds on emerging industry standards Deployed for a function or division Designed to drive innovation Generation Transmission System Operations Distribution Grid integration Renewables Smart grid Safety Ancillary services Copyright @ EmpowerGenie 18-09-2018

Copyright @ EmpowerGenie Competence Quality Productivity Transformation From a US & Bangalore based company helping organizations to leverage their workforce in line with company goals while helping employees’ meet their goals. http://www.empowergenie.com Copyright @ EmpowerGenie 18-09-2018

Copyright @ EmpowerGenie Allen Eisendrath 30 years of work experience with power utilities Core expertise in utility restructuring & transformation Leader in large-scale renewable energy integration PhD, MIA, Administration & Finance Prathima Shetty 25 years of work experience in US & India IT industries with IBM, Microsoft and Cognizant Advanced experience in product development & support, project management, skill development, operations and HR. MS Computer Engineering, University of California, USA Copyright @ EmpowerGenie 18-09-2018

Copyright @ EmpowerGenie Product Demo... Copyright @ EmpowerGenie 18-09-2018

EmpowerGenie’s entry portal

Example of Distribution Operations Career Lattice Copyright @ EmpowerGenie 18-09-2018

Additional Distribution Career Lattices

Example of Distribution Employee List

Example of Distribution Operator Role

Example of an Employee Page

Example of Distribution Skills Listings

EmpowerGenie allows management to perform workforce analytics: Copyright @ EmpowerGenie 18-09-2018

Copyright @ EmpowerGenie Thank You Copyright @ EmpowerGenie 18-09-2018