Global Driver Safety Implementation Jim Dorris, CSP, MS, MBA Global Leader Corporate Health & Safety

Cummins, Inc. Cummins Inc. is a global leader in the design, manufacture, distribution and service of diesel and natural gas engines, electric power generation systems and engine-related component products Represented in all regions across the globe Global Driver Safety Program administered through Corporate Health & Safety across the different business units

Obstacles Grand proposition Country variation (requirements, terminology, etc.) Working Across Cultures Financing and current economic conditions Internal pushback Privacy, legal and HR issues

Global Implementation: Easy as 1,2,3 Step 1: Define your program goals, intentions and scale; Collect data to guide the process; Focus your approach and determine your target(s) (needs, feedback and data driven); Develop/augment guidance policies & procedures; and, Create a plan and gain support & buy-in at all levels of the organization.

Step 2 Gain partner(s) (e.g., vendor, mentor, strategic partners, etc.); Delivery methodology & system (e.g., computer-based, hands-on, etc.); Establish a network scheme to administer the program; Develop a scaleable rollout strategy (e.g., phased, modular, matrix approach, etc.); and, PILOT THE PROGRAM (feedback into strategy).

Step 3 Establish a baseline; Create program Key Performance Indicators (KPIs); Develop multiple levels of stakeholder objectives, expectations and accountabilities (i.e., scorecard, personal objectives, etc.); Devise a reporting system to support the effort (e.g., MIS reporting function, periodic reports, etc.); Inspect what your expect; and, Continuously improve the effort.

2009 Driver Safety Schedule Q1 Q2 Q3 Q4 Phase I Phase II Phase III Phase IV & V

Cummins Program Organization Driver Categories Company- own and leased vehicles Rental vehicles Private vehicles & others Modules Module 1 Privacy notes, safety pledge, Procedure and Risk foundation Module 2 Risk Assessment (Risk Profile and Road Risk) Module 3 Awareness training (Defensive Driving) Module 4 One-on-one Module 5 Risk Coach (Once per quarter) Phases Five phases (Over 30 Countries)

Lessons Learned “Eat the elephant one bite at a time” Communicate, Communicate, and Communicate Benchmark and “don’t reinvent the wheel” Develop a plan for program contingencies (i.e., what if analysis) PILOT THE PROGRAM Clearly define your needs on the front end Develop a strong partner relationship

“Every journey starts with a single step” – Chinese Proverb There are no secrets to success. It is the result of preparation, hard work, and learning from failure” – Colin Powell Thank You